CSR
Mesquite, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Mesquite, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Garland, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Garland, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Garland, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Garland, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Dallas, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Dallas, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Carrollton, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Carrollton, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Dallas, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Dallas, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
Customer Service Representative
Dallas, TX · On-site
$15/hr
Many of our senior leaders launched their careers in this dynamic entry level position, so rest ... Company-Sponsored Life and AD&D Insurance. * Basic and Enhanced Voluntary benefits so you may ...
Customer Service Representative
Dallas, TX · On-site
$15/hr
Many of our senior leaders launched their careers in this dynamic entry level position, so rest ... Company-Sponsored Life and AD&D Insurance. * Basic and Enhanced Voluntary benefits so you may ...
CSR
Garland, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Garland, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Dallas, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Dallas, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Lewisville, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Lewisville, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
Customer Service Representative
Dallas, TX · On-site
$15 - $18/hr
Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...
Customer Service Representative
Dallas, TX · On-site
$15 - $18/hr
Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...
CSR
Balch Springs, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Balch Springs, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Garland, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Garland, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Irving, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Irving, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
Contact Center Customer Service Representative
Dallas, TX · On-site
$16 - $21.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...
Contact Center Customer Service Representative
Dallas, TX · On-site
$16 - $21.50/hr
Customer Service Representative MCI is one of the fastest-growing tech-enabled business services ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...
CSR
Dallas, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Dallas, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Dallas, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Dallas, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Dallas, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Dallas, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Dallas, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Dallas, TX · On-site
$14 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Garland, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
CSR
Garland, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...
Entry Level Insurance Customer Service Representative information
See Allen, TX salary details
$9.17 - $10.61
2% of jobs
$10.61 - $12.05
4% of jobs
$12.05 - $13.50
11% of jobs
$14.30 is the 25th percentile. Wages below this are outliers.
$13.50 - $14.94
15% of jobs
The median wage is $16.27 / hr.
$14.94 - $16.38
20% of jobs
$16.38 - $17.83
15% of jobs
$18.82 is the 75th percentile. Wages above this are outliers.
$17.83 - $19.27
13% of jobs
$19.27 - $20.71
7% of jobs
$20.71 - $22.16
6% of jobs
$22.16 - $23.60
4% of jobs
$23.60 - $25.04
3% of jobs
$9
$17
$25
How much do entry level insurance customer service representative jobs pay per hour?
As of Aug 9, 2026, the average hourly pay for entry level insurance customer service representative in Allen, TX is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?
To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.
What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?
| Aspect | Entry Level Insurance Customer Service Representative | Insurance Sales Agent |
|---|---|---|
| Required Credentials | High school diploma; licensing varies by state | High school diploma; licensing required for selling insurance |
| Work Environment | Customer service centers, insurance offices | Field, office, or remote sales settings |
| Employer & Industry Usage | Insurance companies, agencies, customer support roles | Insurance agencies, independent agents, brokerages |
| Common Search & Comparison Intent | Understanding entry-level support roles in insurance | Exploring sales opportunities and roles in insurance |
Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.
How to get a job in insurance with no experience?
To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Many employers offer on-the-job training, so highlighting your willingness to learn and any related skills can improve your chances. Applying through company websites or job boards and networking can also help you find opportunities suitable for beginners.
What does an entry level insurance customer service representative do?
An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.
What does a typical workday look like for an entry level insurance customer service representative?
A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Allen, TX? For Entry Level Insurance Customer Service Representative jobs in Allen, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Allen, TX look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Allen, TX are:
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What cities near Allen, TX are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near Allen, TX with the most Entry Level Insurance Customer Service Representative job openings:
Job description
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective communication, accurate policy management, and proactive problem-solving. Representatives also support office operations by handling payments, maintaining records, marketing services, and ensuring compliance with company policies. By combining customer care, sales, and operational responsibilities, this position directly contributes to customer satisfaction, retention, and the overall growth of La Familia Auto Insurance.
Duties and responsibilities
Provide excellent customer service by greeting and assisting all customers and visitors
Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines
Identify opportunities to upsell or cross-sell based on customer needs
Handle customer documentation and maintain accurate policy records (IE, uploads, underwriting processes, photos).
Verify coverage for customers, confirm policy changes, and provide proof of insurance documents to customers.
Troubleshoot customer issues, resolve them quickly, and work to build and maintain strong customer relationships.
Ensure company policies are followed and sales requirements are met daily, weekly, and monthly to ensure commission opportunities are met.
Handle cash, process payments, reconcile daily cash/credit card transactions, and make timely bank deposits following the company’s cash handling policy.
Make outbound calls for payment reminders, promotions, and marketing campaigns; answer inbound customer and carrier calls professionally
Participate in marketing activities, including visiting local businesses, distributing flyers, and promoting services on social media
Maintain office cleanliness and organization, including basic cleaning such as floors, glass, disinfecting bathrooms, and trash removal
Work at various office locations within the assigned region as needed.
Open and close the office as required. Setting alarms prior to leaving the office at closing and disarming alarms when entering the office.
Obtain and maintain all required licenses and certifications
Miscellaneous
Qualifications
Must be at least 18 years old
High school diploma or equivalent
Bilingual in Spanish preferred
Strong customer service and communication skills
Ability to actively listen
Expert attention to detail
A courteous and professional demeanor
Comfortable with utilizing technology and strong computer skills.
Ability to multitask
Prior experience with in-person customer service and phone-based, ideally with a sales component
Motivated to sell and meet individual customer needs.
Ability to work well in a team environment, maintaining a professional and respectful demeanor at all times.
Must be authorized to work in the United States. La Familia follows all State and Federal laws.
Willing to submit to a background screening. Required to be Licensed by the Texas Department of Insurance.
Sales or insurance experience preferred.
Available to work Monday through Saturday, 9 - 7, and rotating Sunday 11-5
Continuous education required: on-site training, workshops, coaching 1:1s. Travelling to another location in the region may be required.
Monday through Friday 10am - 7pm, Saturday 10am - 6pm and Sunday 11am - 5pm (Sunday is a rotating shift)
About La Familia Agency
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Arlington, TX, US
Year founded
2010