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Entry Level Insurance Customer Service Representative Jobs in Allen, TX

NCW

Customer Service Representative

Frisco, TX · On-site

$18/hr

... This is an entry-level customer service job with training provided and long-term growth ... Paid Holidays * Medical, Dental, Vision insurance * Bereavement Leave * Retirement, 401(k)

ValorVIP

Insurance Customer Service Agent

Dallas, TX

$15.25 - $20.50/hr

We are hiring insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. In this role, you will provide full lifecycle customer ...

MCI Careers

Insurance Customer Service Agent

Dallas, TX · On-site

$15.25 - $20.50/hr

We are hiring insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. In this role, you will provide full lifecycle customer ...

MCI Careers

Insurance Customer Service Agent

Dallas, TX

$15.25 - $20.50/hr

We are hiring insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. In this role, you will provide full lifecycle customer ...

MCI Careers

Insurance Customer Service Agent

Dallas, TX · On-site

$15.25 - $20.50/hr

We are hiring insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. In this role, you will provide full lifecycle customer ...

ValorVIP

Insurance Customer Service Agent

Farmers Branch, TX · On-site

$15 - $20/hr

We are hiring insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. In this role, you will provide full lifecycle customer ...

ValorVIP

Insurance Customer Service Agent

Dallas, TX · On-site

$15.25 - $20.50/hr

We are hiring insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives. In this role, you will provide full lifecycle customer ...

Plus 57

Be Seen First

Customer Service Representative (csr)

Dallas, TX · On-site

$46K - $52K/yr

Deliver exceptional customer service while building positive relationships * Support customer ... Many of our top leaders started in entry-level positions and advanced through performance ...

VSSI LLC Staffing Services

CSR 2

Dallas, TX · On-site

$17/hr

Job #: 183630 Title: CSR 2 Location: South Dallas Salary Range: $17.00 Position: CSR 2 Description ... This is an on-site, entry-level to early-career role. Training on internal systems is provided.

La Familia Insurance

CSR

Mesquite, TX · On-site

$14 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

La Familia Insurance

CSR

Garland, TX · On-site

$15 - $18/hr

The Customer Service Representative is responsible for delivering exceptional service to clients ... Sell and service insurance policies based on customer needs and requests, following all company ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Allen, TX

Entry Level Insurance Customer Service Representative information

See Allen, TX salary details

$9

$17

$25

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level insurance customer service representative in Allen, TX is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Allen, TX? For Entry Level Insurance Customer Service Representative jobs in Allen, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Allen, TX look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Allen, TX are:
What cities near Allen, TX are hiring for Entry Level Insurance Customer Service Representative jobs? Cities near Allen, TX with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Allen, TX as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,368 per year, or $17.5 per hour.

Customer Service Representative

NCW

Frisco, TX • On-site

$18/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Job description

Position Summary

We are seeking a Customer Service Representative / Data Entry Associate to join our client’s growing team in Frisco, TX. This is an entry-level customer service job with training provided and long-term growth opportunities.
Key Responsibilities
  • Provide customer support via phone and in person
  • Perform data entry, order processing, and account updates
  • Process online orders, returns, warranties, and backorders
  • Use computer systems and POS software to complete transactions
  • Assist with general administrative and clerical tasks
  • Work closely with customer service and sales teams
Qualifications & Skills
  • High School Diploma or GED required
  • 1+ year customer service experience preferred (retail, call center, office, or front desk)
  • Strong computer skills, typing, and attention to detail
  • Reliable, professional, and customer-focused
Employment Type & Compensation
  • Full-Time | Temp-to-Hire
  • Compensation: $18.00 per hour
  • Application Period: This position will remain open until filled
Work Schedule
  • Monday – Friday | 8:00 AM – 6:00 PM
Benefits
  • Paid Holidays
  • Medical, Dental, Vision insurance
  • Bereavement Leave
  • Retirement, 401(k)
  • Personal Advancement
Employer Information
This position is being recruited by NCW on behalf of a client company. All hiring decisions will be made by the employer. NCW partners with organizations nationwide to connect top talent with opportunities across construction, manufacturing, warehousing & distribution, and engineering industries.
Equal Opportunity Employer
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration without regard to protected status in accordance with applicable laws.
NCW logo

About NCW

Sourced by ZipRecruiter

Founded in 2000 with a mission to do things differently, NCW is a team of staffing and professional recruitment specialists that deliver innovative solutions to hiring challenges. Here, our focus is on the people behind every role. We form long-standing partnerships with our clients and with the top talent in the market. We go beyond job requirements and resumes to learn the “whys” and the motivations of the companies and talent we serve. Committed to service excellence, our professional recruiters and temporary staffing specialists deliver an unmatched experience and unsurpassed results with every search. Matching the right person to the role requires an exceptional understanding of the market. The recruiters of NCW bring decades of staffing and recruiting expertise to the table. We understand the challenges employers face, and we know what talented people want from their next opportunities.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Indianapolis, IN, US

Year founded

2000

Social media

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