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Entry Level Insurance Customer Service Representative Jobs in Missouri

Assurance Brokers

COMMERCIAL INSURANCE CSR

Ballwin, MO · On-site

$50K - $70K/yr

Opportunity for advancement Commercial Insurance Customer Service Representative Immediate Opening | Join a Growing Agency Are you organized, detail-oriented, and passionate about delivering ...

Nathan Ward Agency

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Property and Casualty Insurance Customer Service Rep

Raymore, MO · On-site

$42K - $100K/yr

We are growing and looking for two motivated professionals to join our team: 1. Insurance Customer Service Representative Base Salary Range: $42,000 - $58,000 (commensurate with experience) Key ...

Nathan Ward Agency

Be Seen First

Property and Casualty Insurance Customer Service Rep

Raymore, MO · On-site

$42K - $100K/yr

We are growing and looking for two motivated professionals to join our team: 1. Insurance Customer Service Representative Base Salary Range: $42,000 - $58,000 (commensurate with experience) Key ...

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Entry Level Insurance Customer Service Representative information

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How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level insurance customer service representative in Missouri is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Missouri?

For Entry Level Insurance Customer Service Representative jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Missouri look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Missouri are:

What cities in Missouri are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities in Missouri with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,674 per year, or $17.6 per hour.

MO - Insurance Services Representative

Job Openings @ InSite Support Services & Insure Response, LLC - InSite Support Services & Insure ...

Nevada, MO

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Job Openings @ InSite Support Services & Insure Response, LLC >> MO - Insurance Services Representative
MO - Insurance Services Representative
Summary
Title: MO - Insurance Services Representative ID: 1019 Location: Nevada MO Job Category: Accepting Applications - Not Actively Hiring
Description

Start a career at Insure Response!

    This is an entry level Insurance service representative position, with no previous insurance experience required. Great opportunity to learn the insurance industry and get paid to become a licensed insurance agent. We're looking for customer service-oriented individuals who are interested in Property and Casualty insurance business and are willing to grow along with us to fill the role of Insurance service Representative!

Benefits

  • Starting base wage up to $15.00/hour. This is not a commission-based position
  • Paid training
  • Opportunity to become a licensed insurance agent at no cost to employee
  • No cold calling
  • Flexible scheduling
  • Weekly pay
  • Paid vacation and sick time
  • Promote from within
  • Health, Dental, Vision, Life insurance, Short-term and long-term disability
  • 401k with company match of 6%
  • Shift differential for nights and weekends
  • Bilingual differential available for Spanish speaking agents
 

Insurance Service Representative Job responsibilities

  • As an insurance service representative, you will be answering incoming call center questions for multiple clients about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries
  • Demonstrate accuracy in processing client policy modifications based on the data given
  • Verify new customers coverage and present policyholders with proof of insurance paperwork
  • Keep track of all customer inquiries in multiple CRM or Agency management software
  • Stay up to date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
  • Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved

Insurance Customer Service Representative Qualifications

  • Customer service oriented. Previous customer service a plus
  • Excellent active listening, interpersonal and verbal and written communication skills
  • Proficient typing and computer multi-tasking skills. Minimum of 35 WPM

About Insure Response LLC

    Insure Response, LLC is a division of Insite Support Services. Insite was founded in 1999 by experienced call center professionals with the goal to affordably deliver to small and mid -market companies the same sophisticated call center service enjoyed by big companies for years.
    In 2014 the decision was made to establish Insure Response, LLC which focuses solely on the insurance industry related support. Today, with two U.S based call centers located in Newberry, South Carolina and Nevada, Missouri Insite and Insure response remain dedicated to continuously developing the premier customer service operation to profitably attract and retain partners by investing in the training and technical resources to ensure employee pride and client satisfaction.

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