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Entry Level Insurance Customer Service Representative Jobs in Independence, MO

Nathan Ward Agency

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Property and Casualty Insurance Customer Service Rep

Raymore, MO · On-site

$42K - $100K/yr

We are growing and looking for two motivated professionals to join our team: 1. Insurance Customer Service Representative Base Salary Range: $42,000 - $58,000 (commensurate with experience) Key ...

QCHI

Customer Service Representative

Leavenworth, KS · On-site

$15.25 - $20.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Kansas City, MO · On-site

$15.50 - $21.25/hr

This Customer Service Representative position is a full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Blue Springs, MO · On-site

$15 - $20.50/hr

The Customer Service Representative opportunity is a full time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Kansas City, MO · On-site

$17.50/hr

This Customer Service Representative position is a full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Independence, MO · On-site

$14.50 - $19.75/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Blue Springs, MO · On-site

$17.50/hr

The Customer Service Representative opportunity is a full time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Independence, MO · On-site

$17.50/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Olathe, KS · On-site

$15.50 - $21/hr

This Customer Service Representative position is a full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Olathe, KS · On-site

$14/hr

This Customer Service Representative position is a full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Belton, MO · On-site

$14.25 - $19.25/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

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Entry Level Insurance Customer Service Representative information

See Independence, MO salary details

$8

$17

$24

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level insurance customer service representative in Independence, MO is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.09 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Independence, MO?

For Entry Level Insurance Customer Service Representative jobs in Independence, MO, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Independence, MO look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Independence, MO are:

What cities near Independence, MO are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Independence, MO with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you

Insurance Customer Service Rep

Humbard Agency, LLC

Overland Park, KS • On-site

$20 - $22.50/hr

Full-time

PTO

Re-posted 3 days ago

Job description

Humbard Agency, LLC is proud to represent American Family Insurance, a company that has been serving communities for nearly 100 years. Our mission is centered on helping individuals and families protect their dreams while building financial security for the future. As a local agency, we operate with a close-knit, team-focused environment where collaboration and community involvement are part of daily life. Team members value the opportunity to make a meaningful impact while working in a flexible, family-first environment that encourages both personal and professional growth.

We're seeking a detail-oriented Insurance Customer Service Representative to support and grow our existing book of business. This role focuses on servicing client accounts, handling policy needs, and identifying opportunities to cross-sell and expand coverage. You will play a key role in maintaining client relationships, resolving issues, and supporting both service and sales efforts. This position is ideal for someone who enjoys problem-solving, working with clients, and contributing to both retention and revenue growth.

  • Hourly base pay of $20 - $22.50 based on experience plus commission and bonus opportunities
  • Monday-Friday schedule with flexible hours
  • Paid time off, paid holidays, and paid sick leave
  • Work-life balance and flexible scheduling

If you are looking for a role where you can grow your income and career, apply today!


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Bonus Opportunities

Warm Leads Provided

Holidays Off

Paid Holidays

Professional Development

Continuing Education Opportunities

Ongoing Training Seminars

Performance Bonuses

Professional Work Environment

Paid Sick Leave

Licensing Assistance


Responsibilities
  • Assist clients with policy questions and service needs
  • Handle inbound and outbound client communication
  • Manage and maintain client accounts
  • Follow up with clients to ensure satisfaction and retention
  • Cross-sell additional coverages to existing clients
  • Support billing inquiries and claims-related questions

Requirements
  • An active Property and Casualty insurance license is a plus, Life License is a plus
  • Licensing Assistance is provided for the right candidate
  • Prior insurance or account management/service experience preferred
  • Strong communication and problem-solving skills
  • Detail-oriented and highly organized
  • Comfortable using technology and agency systems
  • Goal-oriented with a client-focused mindset
  • Honest, patient, and driven attitude