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Entry Level Insurance Customer Service Representative Jobs in Independence, MO

Patrick A. Carter Insurance Agency, Inc.

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Insurance Customer Service Representative

Lenexa, KS · On-site

$45K - $65K/yr

I am looking to add a team member to help me grow my Insurance Agency by assisting our clients with their daily insurance needs. Customer Service and Sales Representatives work to maximize positive ...

Nathan Ward Agency

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Property and Casualty Insurance Customer Service Rep

Raymore, MO · On-site

$42K - $100K/yr

We are growing and looking for two motivated professionals to join our team: 1. Insurance Customer Service Representative Base Salary Range: $42,000 - $58,000 (commensurate with experience) Key ...

Nathan Ward Agency

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Property and Casualty Insurance Customer Service Rep

Raymore, MO · On-site

$42K - $100K/yr

We are growing and looking for two motivated professionals to join our team: 1. Insurance Customer Service Representative Base Salary Range: $42,000 - $58,000 (commensurate with experience) Key ...

QCHI

Customer Service Representative

Leavenworth, KS · On-site

$15.25 - $20.75/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Blue Springs, MO · On-site

$15 - $20.50/hr

The Customer Service Representative opportunity is a full time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Kansas City, MO · On-site

$15.50 - $21.25/hr

This Customer Service Representative position is a full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Belton, MO · On-site

$14.25 - $19.25/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Kansas City, MO · On-site

$17.50/hr

This Customer Service Representative position is a full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Olathe, KS · On-site

$14/hr

This Customer Service Representative position is a full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Olathe, KS · On-site

$15.50 - $21/hr

This Customer Service Representative position is a full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Belton, MO · On-site

$17.50/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

QCHI

Customer Service Representative

Independence, MO · On-site

$17.50/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

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Entry Level Insurance Customer Service Representative information

See Independence, MO salary details

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$17

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How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level insurance customer service representative in Independence, MO is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.09 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Independence, MO?

For Entry Level Insurance Customer Service Representative jobs in Independence, MO, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Independence, MO look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Independence, MO are:

What cities near Independence, MO are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Independence, MO with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you

Insurance Customer Service Representative

Lenexa, KS • On-site

Patrick A. Carter Insurance Agency, Inc.
See more jobs at Patrick A. Carter Insurance Agency, Inc.external

$45K - $65K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 23 days ago

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Job description

Are you looking for a rewarding position, in a family like atmosphere that can provide the flexibility and independence that is not found in call centers? I am looking to add a team member to help me grow my Insurance Agency by assisting our clients with their daily insurance needs.

Customer Service and Sales Representatives work to maximize positive customer experiences by responding to customer inquiries regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer accounts. Additionally, Customer Service and Sales Representatives analyze, clarify, and resolve policy and account-related questions. They will also assist clients through the claims process as needed.

We are looking for dedicated, reliable and motivated candidates to assist in the daily servicing of our tenured insurance agency.

Licensing will be required once position is filled but not required to apply. Agency will assist with training for insurance licensing.

Benefits package available and will be negotiated into salary.
Bonus program is also available.

Company Description

Locally owned Insurance Agency, founded in 2003. We have a large existing book of clients and are continuously growing. We strive to offer the best possible customer service in the industry by exceeding our customers' expectations.