Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ...
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ...
IT Helpdesk Technician
Beaverton, OR · On-site
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ...
IT Helpdesk Technician
Beaverton, OR · On-site
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ...
IT Helpdesk Technician
Beaverton, OR · On-site
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ...
IT Helpdesk Technician
Beaverton, OR · On-site
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid ... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ...
IT Helpdesk Technician
Beaverton, OR · On-site
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
IT Helpdesk Technician
Beaverton, OR · On-site
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
IT Helpdesk Technician
Beaverton, OR · On-site
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
IT Helpdesk Technician
Beaverton, OR · On-site
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
... entry-level candidates with strong hands-on technical aptitude, certifications, or relevant ... within IT operations and infrastructure support Preferred Qualifications • CompTIA A ...
Entry Level Data Engineer
Portland, OR · On-site
$121K - $145K/yr
... IT, or Information Systems. * Strong motivation, eagerness to learn, and curiosity about ... or entry-level positions. Hands-on project work at client sites and additional skills are key to ...
Entry Level Data Engineer
Portland, OR · On-site
$121K - $145K/yr
... IT, or Information Systems. * Strong motivation, eagerness to learn, and curiosity about ... or entry-level positions. Hands-on project work at client sites and additional skills are key to ...
... Systems, IT * Highly motivated, self-learner, and technically inquisitive * Experience in ... entry-level position. The additional skills and project work with hands-on experience building ...
... Systems, IT * Highly motivated, self-learner, and technically inquisitive * Experience in ... entry-level position. The additional skills and project work with hands-on experience building ...
Currently, we are looking for entry-level software programmers, IT enthusiasts, Python/Java ... Systems, IT * Highly motivated, self-learner, and technically inquisitive * Experience in ...
Currently, we are looking for entry-level software programmers, IT enthusiasts, Python/Java ... Systems, IT * Highly motivated, self-learner, and technically inquisitive * Experience in ...
Entry Level Manufacturing (Swing Shift)
Hillsboro, OR · On-site
$17.75 - $21.50/hr
... advanced technology manufacturing 24 hours per day. Our quality, customer service, and on-time ... Efficiently communicating necessary information to fellow team members * Strictly working within ...
Entry Level Manufacturing (Swing Shift)
Hillsboro, OR · On-site
$17.75 - $21.50/hr
... advanced technology manufacturing 24 hours per day. Our quality, customer service, and on-time ... Efficiently communicating necessary information to fellow team members * Strictly working within ...
Junior Full Stack Engineer
Portland, OR · On-site
Currently, we are looking for entry-level software programmers, IT enthusiasts, Python/Java ... systems, IT * Highly motivated, self-learner, and technically inquisitive * Experience in ...
Junior Full Stack Engineer
Portland, OR · On-site
Currently, we are looking for entry-level software programmers, IT enthusiasts, Python/Java ... systems, IT * Highly motivated, self-learner, and technically inquisitive * Experience in ...
Field Service Technician - Scales - Entry Level
Vancouver, WA · On-site
$20 - $27/hr
Field Service Technician - Scales - Entry Level Location: Vancouver, WA (primarily serving the ... If you need to move it, grind it, convey it, dry it, process it, store it, package it, or make sure ...
Quick apply
Field Service Technician - Scales - Entry Level
Vancouver, WA · On-site
$20 - $27/hr
Field Service Technician - Scales - Entry Level Location: Vancouver, WA (primarily serving the ... If you need to move it, grind it, convey it, dry it, process it, store it, package it, or make sure ...
Entry-Level Auto Technician
Portland, OR · On-site
... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...
Entry-Level Auto Technician
Portland, OR · On-site
... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...
... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...
Quick apply
... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...
... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...
... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...
Entry-Level Auto Technician
Portland, OR · On-site
... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...
Quick apply
Entry-Level Auto Technician
Portland, OR · On-site
... tech Inspection Centers ( click here to learn more). If you're joining us in an entry-level ... genetic information, or any other basis protected by applicable law. Carvana also prohibits ...
Entry Level Information Technology information
See Ridgefield, WA salary details
$11.99 - $14.68
4% of jobs
$14.68 - $17.37
12% of jobs
$18.29 is the 25th percentile. Wages below this are outliers.
$17.37 - $20.06
26% of jobs
The median wage is $20.90 / hr.
$20.06 - $22.75
26% of jobs
$24.14 is the 75th percentile. Wages above this are outliers.
$22.75 - $25.44
14% of jobs
$25.44 - $28.13
9% of jobs
$28.13 - $30.82
3% of jobs
$30.82 - $33.51
2% of jobs
$33.51 - $36.20
1% of jobs
$36.20 - $38.89
3% of jobs
$38.89 - $41.58
0% of jobs
$11
$24
$41
How much do entry level information technology jobs pay per hour?
What are entry level information technology jobs?
What are some common challenges faced by entry-level IT professionals, and how can they overcome them?
What is the difference between Entry Level Information Technology vs Help Desk Technician?
| Aspect | Entry Level Information Technology | Help Desk Technician |
|---|---|---|
| Required Credentials | Associate's degree or relevant certifications (e.g., CompTIA A+) | Associate's degree or certifications (e.g., CompTIA A+) |
| Work Environment | Varies across IT departments, including hardware, software, and network support | Primarily customer support, troubleshooting, and technical assistance |
| Employer & Industry Usage | Used across various industries for general IT support roles | Commonly found in organizations with internal IT support teams |
| Search & Comparison Intent | Understanding entry-level IT roles and career paths | Focusing on technical support and troubleshooting skills |
Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.
What are the key skills and qualifications needed to thrive as an Entry Level Information Technology professional, and why are they important?
Job description
Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid Microsoft 365 and enterprise network environment supporting both Central Office and community campus operations. This role serves as the first point of contact for employees needing technical assistance and plays a critical role in delivering responsive, professional, and solutions-focused IT support across multiple locations.
What You Will Do- Provide Tier 1 technical support for desktops, laptops, printers, mobile devices, Microsoft 365 applications, and basic network connectivity issues; troubleshoot hardware, software, and user access concerns both onsite and remotely
- Support Microsoft 365 services including Outlook, Teams, SharePoint Online, OneDrive, and Office applications; assist with password resets, MFA enrollment, account unlocks, mailbox access, and collaboration tools within Microsoft Entra ID and Active Directory environments
- Respond to support requests received through phone, email, Teams, walk-up, and ticketing systems; accurately log, categorize, prioritize, and document tickets while adhering to established service level expectations
- Troubleshoot basic networking and connectivity issues including Wi-Fi, VPN access, DNS/DHCP client-side troubleshooting, printer connectivity, and peripheral support; escalate complex infrastructure issues to Tier 2 teams with detailed documentation
- Assist with workstation setup, device deployment, asset inventory tracking, and user onboarding/offboarding support; help maintain endpoint standards and security practices across the organization
- Promote strong customer service through professional communication, timely follow-up, and user-focused problem resolution; assist with user training, knowledge base documentation, and security awareness guidance
- Have 1–3 years of experience in technical support, help desk, or customer-facing IT roles; entry-level candidates with strong hands-on technical aptitude, certifications, or relevant coursework are encouraged to apply
- Demonstrate strong troubleshooting skills across Windows 10/11 environments, Microsoft 365 applications, printers, mobile devices, and endpoint hardware
- Be comfortable supporting users in both onsite and remote environments using tools such as ScreenConnect, Quick Assist, or equivalent remote support platforms
- Understand foundational networking concepts including TCP/IP, DNS, DHCP, Wi-Fi connectivity, and VPN troubleshooting; recognize when to escalate more advanced networking or infrastructure issues
- Have working knowledge of Microsoft Entra ID and Active Directory including password resets, MFA enrollment, account lookups, and basic user account administration
- Demonstrate strong customer service and communication skills; remain calm, professional, and patient while assisting users of varying technical ability
- Be highly organized with strong documentation habits; maintain accurate ticket updates, resolution notes, and escalation details within the ITSM platform
- Understand the importance of cybersecurity and HIPAA awareness in a healthcare and senior living environment; assist users with MFA, phishing awareness, and secure IT practices
- Bring a proactive, team-oriented mindset with a willingness to learn and grow within IT operations and infrastructure support
- CompTIA A+ certification strongly preferred; Microsoft 365 Fundamentals (MS-900), ITIL Foundation, or similar certifications are a plus
- Experience with Microsoft Intune, endpoint management, or basic scripting/PowerShell exposure preferred
- Experience supporting users in healthcare, senior living, or multi-site environments is beneficial