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Entry Level Human Computer Interaction Jobs in Puerto Rico

Insight Communications

PR · On-site

$14.75 - $18.25/hr

Proficiency in technology tools and computer equipment. * Good keyboard management and data entry ... Human Resources department, or through any established company complaint channels. Insight ...

Becton, Dickinson and Company

Quality Engineer

Humacao, PR

$72.90K - $94.20K/yr

... frequent interaction with Supervisors, Inspectors and Production personnel * Interacts with ... Must have computer programming and software applications knowledge. * Willing to travel * Must be ...

Becton, Dickinson and Company

Quality Engineer

Humacao, PR · On-site

$72.90K - $94.20K/yr

We believe that the human element, across our global teams, is what allows us to continually evolve ... Must have computer programming and software applications knowledge. * Willing to travel * Must be ...

PacSun

Store Manager

Mayaguez, PR · On-site

Proficient in math and possesses strong computer skills * Minimum five years retail experience ... interaction. Pac Perks: * Generous associate discount of 30-50% off merchandise online and in ...

Consertus, Inc.

Junior Integration Developer

Guaynabo, PR · On-site

$67.10K - $87.10K/yr

Consertus is a global capital program management and advisory firm that combines deep human ... Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent ...

Consertus, Inc.

Junior Integration Developer

Guaynabo, PR

$67.10K - $87.10K/yr

Consertus is a global capital program management and advisory firm that combines deep human ... Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent ...

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Entry Level Human Computer Interaction information

What are the key skills and qualifications needed to thrive as an Entry Level Human Computer Interaction (HCI) professional, and why are they important?

To thrive as an Entry Level Human Computer Interaction professional, you need a solid understanding of user-centered design, usability principles, and basic prototyping, often supported by a degree in HCI, psychology, computer science, or a related field. Familiarity with tools like Figma, Sketch, Adobe XD, and usability testing platforms is commonly required, along with knowledge of HTML/CSS or other front-end technologies. Strong communication, collaboration, and problem-solving skills help you effectively translate user needs and feedback into practical design solutions. These skills ensure you can create intuitive, accessible interfaces that enhance user experience and meet business goals.

What types of projects do entry-level Human Computer Interaction professionals typically work on, and how do they collaborate with other team members?

Entry-level Human Computer Interaction (HCI) professionals are often involved in user research, usability testing, prototyping, and interface design for digital products. They usually work closely with UX designers, software engineers, and product managers to ensure that user needs are effectively addressed. Collaboration is a key aspect of the role, as HCI professionals translate user feedback into actionable design improvements and support the development process. Daily tasks may include conducting user interviews, analyzing usability data, and iterating on wireframes or prototypes based on team input.

What are entry level Human Computer Interaction jobs?

Entry level Human Computer Interaction (HCI) jobs are positions designed for individuals who are new to the field of HCI, often recent graduates or those with limited professional experience. These roles typically involve assisting in the design, evaluation, and improvement of user interfaces for software, websites, or devices. Common job titles include UX Designer, UI Designer, Usability Analyst, or Research Assistant. Entry level HCI professionals work under the guidance of more experienced team members to conduct user research, create wireframes or prototypes, and test user experiences to ensure products are intuitive and accessible.

What is the difference between Entry Level Human Computer Interaction vs User Experience Designer?

AspectEntry Level Human Computer InteractionUser Experience Designer
Required CredentialsBachelor's in HCI, Psychology, CS, or related fieldBachelor's or Master's in Design, Psychology, or related field
Work EnvironmentResearch labs, tech companies, academiaDesign agencies, tech firms, startups
Industry UsageAcademic research, product development, usability testingProduct design, user research, interface development

Entry Level Human Computer Interaction roles focus on understanding user behavior and designing interfaces through research and analysis. User Experience Designers build on this foundation by creating user-centered designs, prototypes, and improving overall user satisfaction. While both roles require knowledge of user research and design principles, UX Designers typically have more emphasis on visual design and interaction development.

What are the most commonly searched types of Human Computer Interaction jobs in Puerto Rico? The most popular types of Human Computer Interaction jobs in Puerto Rico are:
What are popular job titles related to Entry Level Human Computer Interaction jobs in Puerto Rico? For Entry Level Human Computer Interaction jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Entry Level Human Computer Interaction jobs in Puerto Rico look for? The top searched job categories for Entry Level Human Computer Interaction jobs in Puerto Rico are:
Entry Level Human Computer Interaction jobs near you

Tecnico de Farmacia BL

Insight Communications

On-site

$14.75 - $18.25/hr

Full-time

Medical

Posted 24 days ago

Job description


GENERAL DESCRIPTION

The Call Center Pharmacy Technician provides telephone support to patients, providers, and insurance companies, managing prescription authorizations, prior authorizations, and benefit verifications in compliance with Puerto Rico regulations. This role focuses on delivering accurate, empathetic, and efficient service, ensuring proper documentation of each interaction and timely resolution of medication-related inquiries. The technician must maintain clear communication, effective call control, and a service-oriented approach, with the goal of ensuring high-quality care and patient satisfaction.

rESPONSABILITIES and duties

  • Handle inbound calls from pharmacies.
  • Manage administrative pre-authorizations, including cases related to travel, costs, and other scenarios defined during the training process, ensuring compliance with established guidelines.
  • Verify insurance eligibility, benefits, and coverage in the corresponding systems.
  • Validate, enter, and process medical prescriptions in the assigned platforms, as well as create cases in RxPath.
  • Provide basic guidance on medications, prescription status, and related processes.
  • Accurately and promptly document all interactions in the systems.
  • Efficiently manage multiple systems and databases simultaneously.
  • Meet quality metrics, productivity standards, service levels, and response time requirements.
  • Maintain information confidentiality in accordance with HIPAA and applicable regulations.
  • Identify and escalate cases requiring additional intervention or pharmacist review.
  • Follow company policies, procedures, and established guidelines.
  • Notify supervisor of any situation that may affect operations, whether related to clients or employees that may impact the proper functioning of the company.
  • Any other task designated by the immediate supervisor or manager, not limited to the above.

work experience requirements

  • Minimum 6 months of experience as a Pharmacy Technician and in customer service in a Call Center (preferred).
  • Basic knowledge of pharmaceutical processes and patient care.
  • Experience handling high call volume (preferred).
  • Knowledge of pharmaceutical terminology and medications.
  • Pharmacy systems proficiency.
  • Ability to work with multiple systems simultaneously.
  • Basic knowledge of health insurance benefits (Medicare, Medicaid, commercial plans).
  • Proficiency in technology tools and computer equipment.
  • Good keyboard management and data entry skills.
  • Excellent verbal and written communication skills with clear diction.
  • Active listening skills and telephone contact abilities.
  • Customer service orientation and patient empathy.
  • Ability to identify and respond to customer needs.
  • Ability to manage pressure and high workload.
  • Attention to detail and accuracy in information handling.
  • Adaptability to interact with different customer profiles.
  • Teamwork and collaboration.
  • High sense of responsibility, ethics, and professionalism.
  • Availability to work rotating schedules and shifts.
  • Bilingual — Spanish and English (spoken and written) preferred.

academic requirements

  • Active registration as a Pharmacy Technician with the Puerto Rico Board of Pharmacy Examiners (Law 247-2006). Valid PTCB (Pharmacy Technician Certification Board) or ExCPT certification.
  • Courses or certifications related to the field.


physical demads

  • Work is primarily sedentary, approximately 7 to 8 hours, to successfully fulfill essential functions.
  • Constant exposure to computerized equipment to perform job functions.
  • Vision, speaking, and hearing are required to execute functions and be understood.
  • Must be available to work overtime when operational needs require it.

Affirmative Action Plan Statement / Equal Employment Opportunity

Insight Communications, Corp. offers equal employment opportunities to all employees and applicants and strictly prohibits discrimination, harassment, or retaliation based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, political beliefs, or any other status protected by applicable federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoffs, transfers, leaves of absence, compensation, training, and all employment-related decisions.

Employees who believe they have been subjected to discrimination, harassment, or retaliation are encouraged to report such incidents immediately to their supervisor, Human Resources department, or through any established company complaint channels. Insight Communications, Corp. is committed to promptly investigating and addressing complaints confidentially and impartially.