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Entry Level Homebase Customer Service Jobs in Appleton, WI

Digital Service Technician

Appleton, WI · On-site

$45K - $60K/yr

Provide onsite customer service, field repair, and maintenance of digital office equipment at our ... Entry Level Technicians, HVAC Technicians, Robotics Technicians, Printer Technicians, Imaging ...

High school diploma or equivalent. * 1+ years of experience in customer service and/or sales. * Ability to work outside in varying climates. * Ability to work evenings and/or weekends. * Ability to ...

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Entry Level Homebase Customer Service information

See Appleton, WI salary details

$11

$19

$28

How much do entry level homebase customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for entry level homebase customer service in Appleton, WI is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.11 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Homebase Customer Service vs Entry Level Retail Customer Service?

AspectEntry Level Homebase Customer ServiceEntry Level Retail Customer Service
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or on-site in office settings, using software toolsOn-site in retail stores, interacting directly with customers
Employer & IndustryHomebase, tech/software industryRetail stores, retail industry
Common Search IntentComparing entry-level customer service roles in tech companiesEntry-level retail customer service roles

Both roles involve assisting customers and require communication skills, but Entry Level Homebase Customer Service typically focuses on remote support within the tech industry, while Entry Level Retail Customer Service involves in-person interactions in retail stores. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the most commonly searched types of Homebase Customer Service jobs in Appleton, WI? The most popular types of Homebase Customer Service jobs in Appleton, WI are:
What are popular job titles related to Entry Level Homebase Customer Service jobs in Appleton, WI? For Entry Level Homebase Customer Service jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level Homebase Customer Service jobs in Appleton, WI look for? The top searched job categories for Entry Level Homebase Customer Service jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Entry Level Homebase Customer Service jobs? Cities near Appleton, WI with the most Entry Level Homebase Customer Service job openings:

Full-time

Posted 18 days ago


Job description

About Zeus Fire and Security

Zeus Fire and Security was established in 2022 to build a national network of fire protection and security providers recognized for execution excellence across a variety of service lines and end markets. Zeus addresses customers' fire protection and security needs through a broad array of services from mission critical fire system installation, testing, and inspection to physical security system installation and video monitoring. Zeus was established with the purpose of partnering with industry-leading fire and security operators who are seeking a collaborative growth partner dedicated to inspiring and accelerating the long-term growth of business and team members.

Role Overview

  • Provide ongoing service, troubleshooting, maintenance, repair, and upgrades for electronic security systems (CCTV, Access Control, and alarm systems) to ensure continuous, reliable protection for customers.
  • Perform physical and technical implementation of company products and deliver high-quality service to maintain customer satisfaction and system uptime.

Key Responsibilities

  • Inspect, test, troubleshoot, diagnose, and repair CCTV, access control, alarm systems, and related components.
  • Perform routine and scheduled maintenance, battery and siren testing, keypad programming, and component replacement.
  • Program, network, configure, and commission software and hardware as required.
  • Promptly report defective materials, equipment, or inaccuracies that may impact customer protection.
  • Demonstrate system operation to customers and explain causes/consequences of false alarms and system behavior.
  • Maintain accurate service records, complete work orders, and communicate clearly with supervisors and customers.
  • Provide excellent customer service aligned with company mission and standards.
  • May be required to respond to after-hours calls, weekends, and holidays (on-call responsibilities as assigned).

Qualifications

  • Preferred: 3-5+ years experience servicing Access Control and CCTV security systems for enterprise/industrial customers.
  • Alternative/entry-level: 1-2 years alarm service and low-voltage experience preferred but not required.
  • Strong networking and IT background; comfortable with IP networking, switches, VLANs, and basic server/client configurations.
  • Proficient in troubleshooting electrical and electronic systems, reading schematics, and using diagnostic tools.
  • Problem-solving skills and the ability to work independently in the field.
  • High school diploma or equivalent required; relevant certifications (e.g., CCNA, manufacturer certifications) a plus.

Physical & Work Requirements

  • Will work approximately 80% of the time in the field; travel between sites expected.
  • May be required to be on-call after normal hours and on weekends/holidays.
  • Frequent movement and ability to lift up to 75 lbs.
  • Ability to work in varied environments, including elevated positions, crawlspaces, and outdoors.

EEOC Statement

  • Zeus provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment Type: FULL_TIME