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Entry Level Helpdesk Jobs in Cleveland, TN (NOW HIRING)

Alpine Legacy Group

Entry Level Sales Agent

Hixson, TN · On-site

$68K - $80K/yr

We specialize in supplemental health insurance, helping families and small to medium sized ... As we continue to expand, we're looking for entry-level individuals eager to step into a role with ...

Alpine Legacy Group

Entry Level Sales Agent

Hixson, TN · On-site

$68K - $80K/yr

We specialize in supplemental health insurance, helping families and small to medium sized ... As we continue to expand, we're looking for entry-level individuals eager to step into a role with ...

Alpine Legacy Group

Entry Level Sales Agent

Cleveland, TN · On-site

$68K - $80K/yr

We specialize in supplemental health insurance, helping families and small to medium sized ... As we continue to expand, we're looking for entry-level individuals eager to step into a role with ...

DeMoss Accounting & Bookkeeping

Be Seen First

Staff Accountant Entry Level

Chattanooga, TN · On-site

Experience with Sage 50, QBO, QB Desktop, Excel and Word is helpful Company Description DeMoss Accounting provides high quality accounting and bookkeeping solutions for small businesses and ...

DeMoss Accounting & Bookkeeping

Be Seen First

Staff Accountant Entry Level

Chattanooga, TN · On-site

Experience with Sage 50, QBO, QB Desktop, Excel and Word is helpful Company Description DeMoss Accounting provides high quality accounting and bookkeeping solutions for small businesses and ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Cleveland, TN

Entry Level Helpdesk information

See Cleveland, TN salary details

$10

$19

$28

How much do entry level helpdesk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level helpdesk in Cleveland, TN is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.73 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Cleveland, TN?

The most popular types of Helpdesk jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Entry Level Helpdesk jobs?

Cities near Cleveland, TN with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Cleveland, TN as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,289 per year, or $19.4 per hour.

Entry Level Sales Agent

Alpine Legacy Group

Hixson, TN • On-site

$68K - $80K/yr

Full-time

Medical, Dental, Vision

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

At Alpine Legacy Group, we believe anyone with drive and determination can build a strong career—no experience required. We specialize in supplemental health insurance, helping families and small to medium sized businesses protect what matters most. If you’re willing to learn, work hard, and show up with purpose, you can build a career here that grows as fast as you do.

As we continue to expand, we’re looking for entry-level individuals eager to step into a role with real growth potential. You’ll have the freedom to influence your income, your schedule, and your long-term path—supported by strong training and a team that wants you to win.

What You’ll Do 

  • Train side-by-side with experienced mentors who teach you step-by-step.
     

  • Meet with families and business owners to introduce supplemental health insurance options that provide meaningful financial protection.
     

  • Learn simple, proven sales systems that build confidence quickly.
     

  • Set personal goals, hit them, and move up based on performance—not tenure.
     

What You Need to Bring

  • A strong work ethic and willingness to learn.
     

  • Clear communication skills and comfort meeting new people.
     

  • A coachable attitude—we’ll teach you the rest.
     

  • No prior experience required—this is ground-up training.
     

What You’ll Get

  • Weekly pay + uncapped commissions—your effort drives your income.
     

  • Bonuses, vested renewals, and share-based incentives.
     

  • Company-paid incentive trips for top performers.
     

  • Health, dental, and vision benefits after 60 days.
     

  • A clear path from entry-level to leadership roles as you grow.
     

Why Start Your Career With Alpine Legacy Group

We’re a team rooted in grit, growth, and accountability. We push each other to be better, celebrate wins together, and support one another along the way. You’ll join a group of people building better lives for themselves and their families—many of whom started right where you are.

If you’re ready for a fresh start, real-world skills, and a culture that rewards effort over experience, this is the place to begin.

www.alpinelbg.com