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Entry Level Help Desk Jobs in Shoreview, MN (NOW HIRING)

Utilize the business tools provided to you to help grow your clientele base, including our custom ... You must be willing to be out in the community, not behind a desk. This is not a phone or computer ...

Utilize the business tools provided to you to help grow your clientele base, including our custom ... You must be willing to be out in the community, not behind a desk. This is not a phone or computer ...

Senior Loan Partner

Minneapolis, MN · On-site

$65K - $90K/yr

  • PTO

The Role This is not an entry-level position. The Senior Loan Partner is the Broker/Owner's #2 and ... Help build and strengthen Atwood Mortgage's referral network * Attend and help run events -- CE ...

Senior Loan Partner

Minneapolis, MN · On-site

$65K - $90K/yr

  • PTO

The Role This is not an entry-level position. The Senior Loan Partner is the Broker/Owner's #2 and ... Help build and strengthen Atwood Mortgage's referral network * Attend and help run events -- CE ...

End User Support Technician

Brooklyn Park, MN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The End User Support Technician provides first-line entry level basic to moderate complexity ... Submit, assign, and monitor tickets in the service desk queue. Prioritize the workload based on ...

Showing results 41-60

Entry Level Help Desk information

See Shoreview, MN salary details

$13

$24

$35

How much do entry level help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level help desk in Shoreview, MN is $24.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $26.97 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What cities near Shoreview, MN are hiring for Entry Level Help Desk jobs?

Cities near Shoreview, MN with the most Entry Level Help Desk job openings:

Infographic showing various Entry Level Help Desk job openings in Shoreview, MN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $49,991 per year, or $24 per hour.

$14 - $15/hr

Part-time

Posted 23 days ago


Job description

Pet Care Assistant

Stone Mountain Pet Lodge - Blaine

Love dogs? Looking for a job that's active, rewarding, and never boring?

Stone Mountain Pet Lodge is looking for dependable, caring people to join our Pet Care team. As a Pet Care Assistant, you'll help care for dogs staying with us by providing exercise, playtime, cleaning, and lots of attention.

This is our primary entry-level position and a great place to start if you enjoy working with animals and want to build a career in pet care. We'll teach you the rest.

What You'll Do

  • Walk dogs and supervise playtime
  • Help keep pets safe, happy, and comfortable
  • Clean suites, play areas, dishes, toys, and equipment
  • Watch for changes in pets' behavior or health and report concerns
  • Help keep our facility clean, organized, and welcoming
  • Work closely with your teammates to provide excellent care

What We're Looking For

  • At least 16 years old
  • Loves dogs and enjoys working with animals
  • Reliable and dependable
  • Positive attitude and willingness to learn
  • Able to work some evenings, weekends and holidays
  • Comfortable being on your feet and working indoors and outdoors

Why You'll Love Working Here

At Stone Mountain Pet Lodge, we believe every pet deserves exceptional care. We work hard, support one another, and celebrate the relationships we build with both pets and their families.

Many of our leaders started in entry-level positions. If you're dependable, eager to learn, and enjoy caring for animals, there are opportunities to grow into positions like:

  • Pet Care Technician
  • Front Desk Agent
  • Lead Pet Care Technician
  • Management

Pay & Benefits

  • $14-$16 per hour
  • Employee discounts
  • Paid training
  • Opportunities for advancement
  • Work with dogs every day!

If you're looking for more than just a job-and want to be part of a team that truly cares about animals-we'd love to meet you. Apply today!