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Entry Level Help Desk Jobs in Princeton, NJ (NOW HIRING)

This is not an entry-level position. You bring at least five years of hands-on support experience ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...

IT Help Desk - Showrooms

New York, NY · On-site

$80K - $90K/yr

This is not an entry-level position. You bring at least five years of hands-on support experience ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...

IT Support Specialist

New York, NY · On-site

$80 - $150/hr

This is not an entry-level help desk position--we are seeking someone with proven enterprise IT support experience who can independently resolve the majority of technical issues while knowing when to ...

Be Seen First

This is a great opportunity for IT students, college students, Help Desk Technicians, Desktop Support Technicians, Field Service Technicians, and entry-level IT professionals . Technicians will ...

IT Internship

Warren, NJ

$15.50 - $20.75/hr

... entry-level IT position. The role will be based at the Warren, NJ office and will be customer ... Support help desk activities by monitoring tickets related to data uploads and working with the ...

IT Internship

Warren, NJ

$15.50 - $20.75/hr

... entry-level IT position. The role will be based at the Warren, NJ office and will be customer ... Support help desk activities by monitoring tickets related to data uploads and working with the ...

IT Internship

Warren, NJ · On-site

$15.50 - $20.75/hr

... entry-level IT position. The role will be based at the Warren, NJ office and will be customer ... Support help desk activities by monitoring tickets related to data uploads and working with the ...

This is an elevated desktop support role -- not a traditional help desk position. The technician ... Entry Level Job Type & Location This is a Contract to Hire position based out of Burlington, New ...

This is an elevated desktop support role -- not a traditional help desk position. The technician ... Entry Level Job Type & Location This is a Contract to Hire position based out of Burlington, New ...

Be Seen First

This is not a desk job. This is not a cold-calling position. You'll be out in the field, meeting ... Our hands-on paid training is designed to help you develop: * Face-to-face communication skills

Concierge NYC

New York, NY · On-site

$16 - $20/hr

We are looking for candidates to bring on to our team to help as concierge, and front desk ... This position is an entry level position, so no front desk experience is necessary, however we do ...

Concierge Attendant

New York, NY · On-site

$17 - $20/hr

We are looking for candidates to bring on to our team to help as concierge attendants. We partner ... This position is an entry level position, so no front desk experience is necessary, however we do ...

This entry level role will own the intake, triage, classification, and routing of all inbound ... SaaS support, help desk, events, retail, or hospitality backgrounds are all relevant)

Porter NYC

New York, NY · On-site

$16.50 - $18/hr

We are looking for candidates to bring on to our team to help as porters. We partner with luxury ... This position is an entry level position, so no porter experience is necessary, however we do look ...

Teaching Assistant (Associate)

New York, NY · On-site

$20.50 - $25.75/hr

... desk needs into account. Teaching Assistants provide support to the Instructor and participants on entry level programs from interns to associates. All our case studies and workouts have worked ...

Teaching Assistant (Associate)

New York, NY · On-site

$20.50 - $25.75/hr

... desk needs into account. Teaching Assistants provide support to the Instructor and participants on entry level programs from interns to associates. All our case studies and workouts have worked ...

Teaching Assistant (Associate)

New York, NY · On-site

$20.50 - $25.75/hr

... desk needs into account. Teaching Assistants provide support to the Instructor and participants on entry level programs from interns to associates. All our case studies and workouts have worked ...

Set Up Technician

Burlington, NJ · On-site

$16 - $18/hr

Entry-Level IT Support Technician (On-Site) Launch Your IT Career with a Leading Enterprise ... Providing friendly, professional customer support during desk-side visits * Troubleshooting basic ...

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Entry Level Help Desk information

See Princeton, NJ salary details

$13

$24

$35

How much do entry level help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level help desk in Princeton, NJ is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.21 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Princeton, NJ?

The most popular types of Help Desk jobs in Princeton, NJ are:

What cities near Princeton, NJ are hiring for Entry Level Help Desk jobs?

Cities near Princeton, NJ with the most Entry Level Help Desk job openings:

Infographic showing various Entry Level Help Desk job openings in Princeton, NJ as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 69% Full Time, 26% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $50,921 per year, or $24.5 per hour.

Entry-Level Help Desk Technician

Oaks Integrated Care, Inc.

Lawrence Township, NJ • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago


Oaks Integrated Care rating

6.1

Company rating: 6.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Join our team today and immerse yourself in a rewarding career for years to come!
As a Help Desk Technician, you will work within our IT department located in Lawrenceville, Mercer County NJ.
Schedule: Full-time; Monday-Friday 8:00am-5:00pm; One (1) hour unpaid lunch
Responsibilities:
  • Provides technical support and assistance to users facing IT related issues.
  • Installs, configures and responds to customer calls for software, hardware, peripherals, and other data network devices;
  • Troubleshoots and repairs network connectivity issues; updates hardware inventory including spare parts; replaces and removes old equipment;
  • Develops and maintains technical documentation;
  • Responsible for 24X7 on-call support;
  • Ensures that the customer is kept informed of the call and ticket status through problem resolution;

Benefits:
  • Competitive base salary
  • Medical and dental insurance
  • Vision plan
  • Retirement plan
  • Flexible spending plans
  • EXCELLENT time benefits for qualified positions!
  • Opportunity for personal and career growth
  • Team-oriented environment - we practice the FISH! Philosophy!

Qualifications:
  • Associate degree or at least two years' experience in computer hardware/software support and troubleshooting;
  • Must have a high level of responsibility and dependability;
  • Excellent communication skills, knowledge of basic network principles and peer to peer networking;
  • Knowledge of Windows and Novell server environments;
  • Proficient in MS office suite;
  • Valid Driver's License

All positions require a valid driver's license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Oaks Integrated Care employees say

Hours and flexibility

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