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Entry Level Help Desk Jobs in Paterson, NJ (NOW HIRING)

tilebar11

IT Help Desk - Showrooms

New York, NY

This is not an entry-level position. You bring at least five years of hands-on support experience ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...

TileBar

IT Help Desk - Showrooms

New York, NY · On-site

$80K - $90K/yr

This is not an entry-level position. You bring at least five years of hands-on support experience ... General Help Desk Support • Provide Level 2 support to TileBar team members across corporate and ...

Apetan Consulting llc

IT Support Specialist

New York, NY · On-site

$80 - $150/hr

This is not an entry-level help desk position--we are seeking someone with proven enterprise IT support experience who can independently resolve the majority of technical issues while knowing when to ...

TEKsystems

Service Desk Analyst

Manhattan, NY · On-site

$29/hr

They must use the Intuit Headset they provide. (Jabra 480) Experience Level Entry Level Job Type ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Peak Systems

Be Seen First

Temporary IT Support Technician - iPad Support / Field Technician

New York, NY · On-site

$24 - $26/hr

This is a great opportunity for IT students, college students, Help Desk Technicians, Desktop Support Technicians, Field Service Technicians, and entry-level IT professionals . Technicians will ...

Marriott

Front Desk Manager

Manhattan, NY · On-site

$32.21 - $40.87/hr

Y JOB SUMMARY Entry level management position that is responsible for leading and assisting with ... helping others to improve their knowledge or skills. • Provides guidance and direction to ...

Marriott

Front Desk Manager

Manhattan, NY · On-site

$18.75 - $24.25/hr

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... helping others to improve their knowledge or skills. Provides guidance and direction to ...

Marriott International

Front Desk Manager

Manhattan, NY · On-site

$32.21 - $40.87/hr

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... helping others to improve their knowledge or skills. • Provides guidance and direction to ...

Alts

Front Desk Operations

Manhattan, NY · On-site

$20/hr

You are motivated to help change the fashion industry, and move towards a more sustainable future ... This is an entry-level/early career role. Why the Role is Compelling As a Front Desk Operations ...

Alts

Front Desk Operations

Hoboken, NJ · On-site

$20/hr

You are motivated to help change the fashion industry, and move towards a more sustainable future ... This is an entry-level/early career role. Why the Role is Compelling As a Front Desk Operations ...

USP Management

Entry IT Support Specialist

Fort Lee, NJ · On-site

$50K/yr

Job Title: Entry IT Support Specialist We are seeking an Entry IT Support Specialist to help ... When something lands on your desk, you stay with it until it is closed -- and you tell people where ...

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Entry Level Help Desk information

See Paterson, NJ salary details

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How much do entry level help desk jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level help desk in Paterson, NJ is $23.56, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.39 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Paterson, NJ?

The most popular types of Help Desk jobs in Paterson, NJ are:

What cities near Paterson, NJ are hiring for Entry Level Help Desk jobs?

Cities near Paterson, NJ with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Paterson, NJ as of August 2026, with employment types broken down into 36% Full Time, 46% Part Time, 9% Temporary, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,999 per year, or $23.6 per hour.

: IT Help Desk Coordinator (Entry-Level / Part-Time / Intern)

Secaucus, NJ • On-site

Cesna Group
Legal Services • 51 - 200 employees
Learn more about Cesna Groupexternal

$50K - $100K/yr

Part-time

Re-posted 23 hours ago

Job description

Job Summary
  • The company is seeking a reliable and detail-oriented IT Help Desk Coordinator to support their internal team with day-to-day IT needs. This role is ideal for an entry-level candidate or student looking to gain hands-on experience in IT support within a business environment.
  • This position will focus on basic troubleshooting and internal IT support, while acting as a liaison to our third-party Managed IT Services Provider (MSP) for more complex technical issues. The role ensures efficient communication, timely issue resolution, and reduced reliance on external on-site support costs.
Job Description
  • Internal IT Support (Primary)
  • - Provide basic internal IT support, including device setup, software configuration, and troubleshooting for end users
  • - Set up and configure computers, monitors, printers, and peripherals
  • - Assist with onboarding/offboarding employees (user accounts, email setup, system access)
  • - Troubleshoot common issues:
  • o Email access and configuration
  • o Software installation and errors
  • o Printer and scanner connectivity
  • o Basic network connectivity (Wi-Fi, LAN)
  • - Replace or install basic hardware (mouse, keyboard, monitors, etc.)
  • - Support office systems such as phones and conferencing tools
  • MSP Coordination & Escalation (Liaison Role)
  • - Coordinate with third-party IT service providers to resolve hardware, software, network, and security issues
  • - Act as the primary internal point of contact for the Managed IT Services Provider
  • - Escalate complex or unresolved issues to the MSP and track tickets through resolution
  • - Escalate critical infrastructure issues to senior management and IT partners to ensure timely resolution
  • - Follow up on open tickets to ensure accountability and service-level expectations are met
  • - Assist MSP with on-site support needs (testing, access, coordination) to minimize external service visits
  • General IT Administration
  • - Maintain inventory of IT equipment and supplies
  • - Document recurring issues, resolutions, and basic IT procedures (SOPs)
  • - Support small IT-related projects or system rollouts as needed
Qualifications
  • Required
  • - Bilingual in English and Korean (spoken and written)
  • - Basic understanding of computers, networks, and common office software
  • - Strong problem-solving skills and willingness to learn
  • - Good communication skills and ability to support non-technical users
  • - Organized with strong follow-up and task management ability
  • Preferred (Not Required)
  • - Coursework or degree in IT, Computer Science, or related field
  • - Prior internship or experience in IT support/help desk
  • - Familiarity with:
  • o Windows OS and Microsoft 365
  • o Basic networking concepts (IP, Wi-Fi, routers)
  • o Printers and office hardware
What's On Offer
  • - On-site role supporting office and warehouse staff
  • - Workload is generally light to moderate, with occasional spikes
  • - Opportunity to gain hands-on exposure to real-world IT operations
  • - Flexible schedule available for part-time or internship candidates

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

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