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Entry Level Help Desk Jobs in Hackensack, NJ (NOW HIRING)

TWST Events

Customer Support Specialist

New York, NY · On-site

$25 - $30/hr

This entry level role will own the intake, triage, classification, and routing of all inbound ... SaaS support, help desk, events, retail, or hospitality backgrounds are all relevant)

USP Management

Entry IT Support Specialist

Fort Lee, NJ · On-site

$50K/yr

Job Title: Entry IT Support Specialist We are seeking an Entry IT Support Specialist to help ... When something lands on your desk, you stay with it until it is closed -- and you tell people where ...

Royale Company

Concierge NYC

New York, NY · On-site

$16 - $20/hr

We are looking for candidates to bring on to our team to help as concierge, and front desk ... This position is an entry level position, so no front desk experience is necessary, however we do ...

Royale Company

Concierge Attendant

New York, NY · On-site

$17 - $20/hr

We are looking for candidates to bring on to our team to help as concierge attendants. We partner ... This position is an entry level position, so no front desk experience is necessary, however we do ...

Royale Company

Porter NYC

New York, NY · On-site

$16.50 - $18/hr

We are looking for candidates to bring on to our team to help as porters. We partner with luxury ... This position is an entry level position, so no porter experience is necessary, however we do look ...

PR Girl Manifesto

Capital Markets QRM Analyst

Manhattan, NY · On-site

$80 - $100/hr

... desk and respond to ad hoc data, position, and reporting requests. * Reconcile daily Secondary Marketing activity with internal records and support Finance reconciliation as needed. * Follow and help ...

Salon Agnesia

Junior Stylist (Entry level)

Jersey City, NJ · On-site

$15.23/hr (+ commission)

During slower periods, you will assist with light front desk responsibilities such as greeting ... We are committed to helping stylists build their skills, grow their clientele, and develop ...

Salon Agnesia

Junior Stylist (Entry level)

Jersey City, NJ · On-site

$15.23/hr (+ commission)

During slower periods, you will assist with light front desk responsibilities such as greeting ... We are committed to helping stylists build their skills, grow their clientele, and develop ...

Financial Edge

Teaching Assistant (Associate)

New York, NY · On-site

$20.50 - $25.75/hr

... desk needs into account. Teaching Assistants provide support to the Instructor and participants on entry level programs from interns to associates. All our case studies and workouts have worked ...

Financial Edge

Teaching Assistant (Associate)

New York, NY · On-site

$20.50 - $25.75/hr

... desk needs into account. Teaching Assistants provide support to the Instructor and participants on entry level programs from interns to associates. All our case studies and workouts have worked ...

Financial Edge

Teaching Assistant (Associate)

New York, NY · On-site

$20.50 - $25.75/hr

... desk needs into account. Teaching Assistants provide support to the Instructor and participants on entry level programs from interns to associates. All our case studies and workouts have worked ...

VanEck

Sales Trainee

Manhattan, NY · On-site

$65K - $70K/yr

Manager of Internal Sales Desk FLSA Status: Full-Time Exempt About VanEck VanEck is a privately ... In this unique entry-level program, candidates will receive the training and development necessary ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Hackensack, NJ

Entry Level Help Desk information

See Hackensack, NJ salary details

$13

$25

$36

How much do entry level help desk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level help desk in Hackensack, NJ is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $28.22 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Hackensack, NJ?

The most popular types of Help Desk jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Entry Level Help Desk jobs?

Cities near Hackensack, NJ with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Hackensack, NJ as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,343 per year, or $25.2 per hour.

Customer Service & Retail Front Desk Associate - Store#57

IMO Car Wash Group Limited

Lynbrook, NY • On-site

$17 - $26.90/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Customer Service & Retail Front Desk Associate

Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.

Customer Service & Retail Front Desk Associate – Experienced & Entry Level Positions Available!

Are you a people person? Do you love helping others? Motivated by results?

If so, here is good news for you! Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates!

Experience is valued…

Experienced customer service professionals with automotive industry experience can join our team right away making up to $18 per hour.*

...but no experience required!

Some of our most successful customer service reps joined our team as trainees with no experience at all, but were once servers, restaurant workers, retail employees, call center employees, auto dealer account reps, or other customer-facing professionals!

Paid training available!

We will train you how to professionally explain our auto glass repair process, respond to customer inquiries, and manage billing invoices. During training you will earn at least $15/hr* and after training you will make up to $18/hr!*

What our Customer Service Reps love about Auto Glass Now:

  • Full-time & part-time schedules are available
  • Competitive base pay rates
  • Paid time off for full-time employees
  • Health, vision, & dental insurance
  • 401(k) company match for all employees
  • Same day pay available through myFlexPay

As a Driven Brands Auto Glass Customer Service Rep, your job will be to:

  • Intake and assist walk-ins, appointments, and returning customers
  • Create estimates, price quotes, and invoices for auto work
  • Answer phones and return customer calls
  • Provide excellent customer service
  • Assist manager with daily parts returns
  • Ensure accuracy when ordering parts
  • Input documentation on all calls and follow-up with callers as needed
  • Confirm all mobile jobs parts and materials before dispatching drivers
  • Open new accounts and service existing accounts
  • Maintain a professional appearance and positive attitude

All our CSR's need to meet the following requirements:

  • Must have a positive attitude and customer service mindset
  • Must have basic computer skills
  • Must have strong communication skills
  • Bilingual (Spanish) proficiency is a plus!
  • Prior phone or call center experience is a plus!

Position Location: New York

Compensation Range: $17.00 - $26.90

Compensation Frequency: Hourly

Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.

Apply