ZipRecruiter

Log In

2

Entry Level Help Desk Jobs in Eden Prairie, MN (NOW HIRING)

Quali Tech LLC

IT Support Specialist

Chaska, MN · On-site

$55K - $70K/yr

This could be a great opportunity for an entry level candidate to gain experience in multiple ... One to three years of IT support, help desk, desktop support, or field support experience.

New

previous pagenext page

Showing results 21-40

All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Eden Prairie, MN

Entry Level Help Desk information

See Eden Prairie, MN salary details

$12

$23

$34

How much do entry level help desk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level help desk in Eden Prairie, MN is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.49 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Eden Prairie, MN?

The most popular types of Help Desk jobs in Eden Prairie, MN are:

What cities near Eden Prairie, MN are hiring for Entry Level Help Desk jobs?

Cities near Eden Prairie, MN with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Eden Prairie, MN as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,096 per year, or $23.6 per hour.

Account Coordinator (Entry-Level)

Katapult Network

Lakeville, MN • On-site

$40K - $50K/yr

Full-time

Re-posted 3 days ago

Job description

Bachelor's Degree Required to Apply
Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations who want to find their next generation of talent.
The Job:
We're looking for an outgoing, detail-oriented Account Coordinator to join a professional team that supports clients and helps maintain strong account relationships. This role is perfect for recent graduates or entry-level professionals who enjoy working with people, solving problems, and learning the ins and outs of account management and operations. No prior experience is required - training is provided.
What You Will Be Doing As An Account Coordinator:
  • Assist clients with account-related requests, including transfers, payments, product inquiries, and transaction questions
  • Research and resolve client issues while coordinating with internal teams
  • Support cross-selling of products and services based on client needs
  • Process paperwork related to applications, transfers, and account updates
  • Maintain accurate records in client databases
  • Serve as backup support for front desk or administrative functions as needed
  • Monitor and update client information to ensure accuracy
  • Help maintain office files and documentation in compliance with internal procedures

Our Ideal Account Coordinator Candidate Has:
  • Customer service orientation: Friendly, professional, and proactive when assisting clients
  • Organization: Able to manage multiple tasks and maintain accurate records
  • Attention to detail: Careful and precise with paperwork, data entry, and follow-up
  • Problem-solving: Comfortable researching issues and working with teams to find solutions
  • Professionalism: Maintains composure, positive attitude, and initiative in all situations
  • Willingness to learn: Excited to gain hands-on experience in account management and office operations

Requirements To Be An Account Coordinator:
  • Bachelor's degree

Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.
We're social! Follow us on:
Instagram: @katapultnetwork
Facebook: Katapult Network
LinkedIn: Katapult Network
Similar job titles that we would consider: Operations Associate, Office Assistant, Operations Coordinator, Account Manager, HR Assistant, Administrative Assistant, Billing Assistant, Client Coordinator, Project Manager, Project Coordinator, Customer Service Representative, Client Services Coordinator, Client Relationship Coordinator, Account Executive, Customer Support Specialist

Apply