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Entry Level Help Desk Jobs in Boise, ID (NOW HIRING)

True North Group LLC.

Entry-Level Sales Agent

Boise, ID · On-site

$50K - $70K/yr

This is an outside sales position--you'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...

Tru Boise West

Night Auditor

Meridian, ID · On-site

$16 - $17/hr

You manage our front desk, supporting hotel operations and assisting guests with whatever they need ... Does this entry-level position sound right for you? Great! You just need to meet these ...

Tru Boise West

Night Auditor

Meridian, ID · On-site

$16 - $17/hr

You manage our front desk, supporting hotel operations and assisting guests with whatever they need ... Does this entry-level position sound right for you? Great! You just need to meet these ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Boise, ID

Entry Level Help Desk information

See Boise, ID salary details

$12

$22

$32

How much do entry level help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level help desk in Boise, ID is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Boise, ID?

The most popular types of Help Desk jobs in Boise, ID are:

What cities near Boise, ID are hiring for Entry Level Help Desk jobs?

Cities near Boise, ID with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Boise, ID as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,831 per year, or $22 per hour.

Entry-Level Account Representative - No Experience Required

Resilient Enterprises

Meridian, ID • On-site

$50K - $75K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Full-Time | Immediate Start | Paid Training | Career Growth
We are hiring Entry-Level Account Representatives to join our team immediately. This is an excellent opportunity for motivated individuals who want to build a career in account management, customer service, sales, client relations, and business development.
No previous experience is required. Paid training, hands-on coaching, and professional mentorship are provided.
Whether you're a recent graduate, career changer, college graduate, or entry-level job seeker, you'll have the opportunity to develop valuable professional skills while working directly with customers and supporting business growth.
What You'll Do
As an Entry-Level Account Representative, you will help build strong customer relationships while supporting day-to-day business and account operations.
Responsibilities include:
  • Communicate with customers and clients in a friendly and professional manner.
  • Assist with customer questions, requests, and account-related needs.
  • Build and maintain positive customer relationships.
  • Identify customer needs and provide helpful solutions.
  • Support customer retention and relationship-building efforts.
  • Assist with sales, account management, and business development activities.
  • Follow up with customers and maintain consistent communication.
  • Help resolve customer concerns and provide excellent customer service.
  • Work with team members to achieve individual and company goals.
  • Participate in paid training, coaching, and professional development.
  • Develop skills in account management, customer service, sales, communication, and leadership.
Who We're Looking For
We're looking for motivated, personable, dependable, and career-minded individuals who enjoy working with people.
You may be a great fit if you are:
  • Friendly and comfortable communicating with customers.
  • A strong verbal and written communicator.
  • Professional, reliable, and organized.
  • Positive, coachable, and eager to learn.
  • Goal-oriented and motivated to grow.
  • Able to work independently and as part of a team.
  • Interested in developing a career in account management, sales, customer service, or business development.
No Experience? No Problem.
Previous account management, sales, or business development experience is not required.
We welcome candidates with transferable experience in:
  • Customer service
  • Retail
  • Hospitality
  • Sales
  • Restaurants
  • Call centers
  • Front desk or guest services
  • Communications
  • Administrative support

If you've worked with customers, clients, guests, or the public, your existing communication and relationship-building skills can transfer well to this position.
What We Offer
  • Full-time entry-level opportunity
  • Immediate start
  • Paid training
  • Hands-on coaching and mentorship
  • Professional development
  • Customer service and account management training
  • Sales and communication training
  • Performance-based incentives
  • Career advancement opportunities
  • Supportive team environment
Start Your Career in Account Management
Searching for an entry-level account representative job, account representative position, account management job with no experience, customer service job, entry-level sales job, client relations position, or paid training opportunity?
This position offers hands-on experience and professional development for individuals looking to build a long-term career in account management, customer service, sales, communications, and business development.
Apply Today
Ready to build your professional experience and develop valuable customer and account management skills?
Apply today for the Entry-Level Account Representative position.
No previous experience required. Paid training provided. Immediate start available.

Apply