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Entry Level Help Desk Jobs in Boise, ID (NOW HIRING)

True North Group LLC.

Entry-Level Sales Agent

Boise, ID · On-site

$50K - $70K/yr

This is an outside sales position--you'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...

Tru Boise West

Night Auditor

Meridian, ID · On-site

$16 - $17/hr

You manage our front desk, supporting hotel operations and assisting guests with whatever they need ... Does this entry-level position sound right for you? Great! You just need to meet these ...

Tru Boise West

Night Auditor

Meridian, ID · On-site

$16 - $17/hr

You manage our front desk, supporting hotel operations and assisting guests with whatever they need ... Does this entry-level position sound right for you? Great! You just need to meet these ...

Tru Boise West

Night Auditor

Meridian, ID · On-site

$16 - $17/hr

You manage our front desk, supporting hotel operations and assisting guests with whatever they need ... Does this entry-level position sound right for you? Great! You just need to meet these ...

Hilton Worldwide Holdings

Night Auditor

Meridian, ID · On-site

$16 - $17/hr

You manage our front desk, supporting hotel operations and assisting guests with whatever they need ... Does this entry-level position sound right for you? Great! You just need to meet these ...

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Entry Level Help Desk information

See Boise, ID salary details

$12

$22

$32

How much do entry level help desk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level help desk in Boise, ID is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Boise, ID?

The most popular types of Help Desk jobs in Boise, ID are:

What cities near Boise, ID are hiring for Entry Level Help Desk jobs?

Cities near Boise, ID with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Boise, ID as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,831 per year, or $22 per hour.

Brand Marketing Assistant -- Entry Level

RSE Incorporated

Meridian, ID • On-site

$52K - $68K/yr

Full-time

Posted 2 days ago

New

Job description

We are hiring an Entry-Level Brand Marketing Assistant to join our growing event marketing and fundraising team. This is an exciting opportunity for someone who enjoys working with people, attending events, representing meaningful causes, and learning how successful brands and nonprofit campaigns connect with communities.

No previous marketing experience is required. We provide hands-on training, mentorship, and the opportunity to grow into leadership and management roles.

What You'll Do

As a Brand Marketing Assistant, you will work directly with our team at community events, promotional campaigns, fundraising initiatives, and brand activations.

Your responsibilities may include:

  • Representing nonprofit and brand partners at events and community campaigns
  • Engaging with the public and creating positive conversations around featured causes
  • Helping execute event marketing and fundraising campaigns
  • Educating community members about nonprofit organizations, campaigns, and initiatives
  • Supporting event setup, coordination, and promotional activities
  • Building strong relationships with customers, donors, community members, and team members
  • Tracking campaign results and providing feedback to the team
  • Participating in team meetings, training sessions, and professional development
  • Learning marketing, communication, fundraising, customer engagement, and leadership strategies
What We're Looking For

We're looking for people who are enthusiastic about learning and working with others. You may be a great fit if you are:

  • Friendly, outgoing, and comfortable talking with new people
  • Motivated by goals and personal growth
  • A strong communicator and active listener
  • Positive, dependable, and professional
  • Comfortable working in a fast-paced, team-oriented environment
  • Interested in marketing, events, fundraising, communications, business, or nonprofit work
  • A recent graduate, career changer, or someone looking for their first professional opportunity

Experience is a plus, but not required. We value attitude, work ethic, communication skills, and a willingness to learn.

What We Offer
  • Paid, hands-on training
  • Entry-level opportunity with no prior marketing experience required
  • Professional mentorship and coaching
  • Career advancement opportunities
  • Team-focused and energetic work environment
  • Opportunities to attend community events and promotional campaigns
  • Skill development in marketing, communication, fundraising, leadership, and customer engagement
  • Performance-based incentives and bonuses [if applicable]
  • Opportunities to take on additional responsibility as you grow
Why Join Us?

This isn't a desk-bound entry-level position. You'll gain experience by working directly with people, participating in live events, and learning how marketing campaigns create real connections within communities.

If you're looking for a career-building opportunity where you can develop your communication skills, gain marketing experience, meet new people, and grow with a team, we'd love to hear from you.