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Entry Level Help Desk With Paid Training Jobs in Virginia

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

This is full-time opportunity, with M-F work days. Work hours are 12pm - 9pm. Candidates must be ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

Tecolote Research

Help Desk Professional

Arlington, VA · On-site

$50K - $60K/yr

Overview We are seeking a help desk professional with hands-on experience working in a PC LAN/WAN environment supporting users with complex problems. This position is fast-paced and requires ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

Koniag, Inc.

Help Desk Specialist

Arlington, VA · On-site

$24 - $32/hr

... with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and ... Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness.

kgs

Help Desk Specialist

Arlington, VA

... with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and ... Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness.

kgs

Help Desk Specialist

Arlington, VA

... with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and ... Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness.

AA2IT

Help Desk Tech

Arlington, VA · On-site

$23 - $31/hr

To ensure Gartner delivers world class events to our clients, liaise with ITIO Event Manager and ... Support Lounge, training, tech orientations etc. • Instills and drives customer satisfaction ...

Chenega Corporation

Help Desk Specialist

Ashburn, VA · On-site

Experience with ServiceNow ITSM platform. * Experience with VPN troubleshooting (Global Protect ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...

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Showing results 21-40

All JobsHelp Desk With Paid Training JobsEntry Level Help Desk With Paid Training JobsEntry Level Help Desk With Paid Training Jobs in Virginia

Entry Level Help Desk With Paid Training information

See Virginia salary details

$12

$22

$33

How much do entry level help desk with paid training jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level help desk with paid training in Virginia is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.72 per hour, depending on experience, location, and employer.

What is an entry level help desk with paid training?

An Entry Level Help Desk with paid training is a starting position in IT support where new employees receive both a salary and structured training to help them learn the basics of troubleshooting, customer service, and technical support. These roles are designed for individuals with little to no prior experience in IT, making them ideal for recent graduates or career changers. During the paid training period, you learn how to resolve common technical issues, use help desk software, and communicate effectively with customers. This training helps build a foundation for future advancement in IT support or related fields.

What types of technical issues does an entry level help desk professional typically handle on a daily basis?

Entry Level Help Desk professionals commonly address a variety of technical issues such as password resets, basic software troubleshooting, printer connectivity problems, and network access requests. They may also assist users with setting up email accounts, installing approved applications, and resolving minor hardware issues. Most of these tasks are completed via phone, chat, or ticketing systems, providing a supportive environment for learning and skill development while working closely with more experienced IT staff.

What are the key skills and qualifications needed to thrive as an entry level help desk professional with paid training, and why are they important?

To thrive as an Entry Level Help Desk professional, you need fundamental knowledge of computer systems, troubleshooting, and basic networking, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and sometimes certifications like CompTIA A+ are helpful. Strong communication, patience, and problem-solving skills set candidates apart in this role. These skills ensure quick resolution of technical issues and a positive experience for end-users, which is critical for organizational productivity.

What is the difference between Entry Level Help Desk With Paid Training vs Help Desk Technician?

FeatureEntry Level Help Desk With Paid TrainingHelp Desk Technician
CertificationsOften no prior certifications required; training providedMay require CompTIA A+ or similar certifications
Work EnvironmentEntry-level, support desk, help desk settingHelp desk support, technical troubleshooting
Employer & Industry UsageCommon in IT support roles across various industriesStandard role in IT and tech companies

Entry Level Help Desk With Paid Training is designed for beginners with little to no experience, offering on-the-job training. Help Desk Technicians typically have some certifications and experience, focusing on technical troubleshooting. Both roles support IT users but differ mainly in experience and certification requirements.

What are popular job titles related to Entry Level Help Desk With Paid Training jobs in Virginia?

For Entry Level Help Desk With Paid Training jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk With Paid Training jobs in Virginia look for?

The top searched job categories for Entry Level Help Desk With Paid Training jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Help Desk With Paid Training jobs?

Cities in Virginia with the most Entry Level Help Desk With Paid Training job openings:

Entry Level Help Desk With Paid Training jobs near you
Infographic showing various Entry Level Help Desk With Paid Training job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,741 per year, or $23 per hour.

Help Desk Agent

System One

Lynchburg, VA • On-site

$16.50 - $21.25/hr

Contractor

Re-posted 8 days ago

Job description

System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work model, in support of our client in Lynchburg, VA. This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and surrounding to be considered. As Helpdesk Agent, you will be responsible for providing support to end users on a variety of issues. This role is responsible for identifying, researching, and resolving technical problems; as well as, responding to telephone calls, email, and personnel requests for technical support. You will document, track and monitor problems to ensure timely resolution. Responsibilities:
  • Provides Help Desk support to customers for all areas related to Information Systems.
  • Enter and monitor all Help Desk calls in database, determine and assign category and priority levels, escalate problems.
  • Troubleshoot users’ routine problems in order to identify solutions and/or type of support needed.
  • Monitors call status through to resolution and follow-up with end user to ensure satisfactory resolution.
  • To play an active role in creating a safe and healthy workplace and comply with all applicable safety and health rules.
Ideal Background
  • General working knowledge of corporate used computer systems, enterprise software/applications, and networks.
  • Ability to use Help Desk software.
  • Working knowledge of current corporate PC-based desktop environments.
  • Ability to gain knowledge of total IS responsibilities and contacts.
  • Be familiar with the company’s safety and health policy and program.
Ref: #161-Managed Staffing Charlotte

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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