2

Entry Level Help Desk Technician Jobs in Decatur, AL

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

Position Overview As a Tire Technician, you'll play a key role in replacing, repairing, and ... This position offers hands-on training geared towards helping you build the skills needed for more ...

Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

next page

Showing results 1-20

Entry Level Help Desk Technician information

See Decatur, AL salary details

$11

$21

$31

How much do entry level help desk technician jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for entry level help desk technician in Decatur, AL is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is an Entry Level Help Desk Technician job?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What are the key skills and qualifications needed to thrive in the Entry Level Help Desk Technician position, and why are they important?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

What types of issues can I expect to handle as an Entry Level Help Desk Technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk technicians. These roles still require human skills like customer service, problem-solving, and understanding complex issues that AI cannot handle independently.

What job makes $10,000 a month without a degree?

Entry-level help desk technician roles typically do not pay $10,000 a month without experience or certifications. High-paying jobs that reach this level usually require specialized skills, extensive experience, or advanced certifications in fields like IT, sales, or entrepreneurship. Most roles offering such income levels also demand significant responsibility and expertise.

Can you get a helpdesk job with no experience?

Entry level help desk technician positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for candidates with strong problem-solving abilities and a willingness to learn.

Is a help desk technician a good entry job?

A help desk technician is a common entry-level IT role that provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of hardware, software, and networking, and can serve as a stepping stone to more advanced IT positions.
What are popular job titles related to Entry Level Help Desk Technician jobs in Decatur, AL? For Entry Level Help Desk Technician jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Technician jobs in Decatur, AL look for? The top searched job categories for Entry Level Help Desk Technician jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Entry Level Help Desk Technician jobs? Cities near Decatur, AL with the most Entry Level Help Desk Technician job openings:
Infographic showing various Entry Level Help Desk Technician job openings in Decatur, AL as of June 2026, with employment types broken down into 1% Locum Tenens, 70% Full Time, 13% Part Time, 15% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,142 per year, or $21.7 per hour.

Quality Assurance Technician (Entry-Level)

RHI Magnesita

Moulton, AL • On-site

$20 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


RHI Magnesita rating

8.8

Company rating: 8.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Quality Assurance Technician (Entry-Level)

Location: Moulton, Alabama

Compensation: $20 - $22/hour

 About the Opportunity

Are you ready to help shape the future of sustainable manufacturing? This newly created role is a unique opportunity to be at the forefront of RHI Magnesita's recycling initiatives. As part of a fast-moving and collaborative team, you'll drive the logistics and coordination that make our recycling pipeline work-from sample sourcing to processor engagement and cost analysis.

As a Quality Assurance Technician, you'll play a pivotal role in our operations, responsible for executing top-notch quality assurance functions. Your duties include inspecting incoming raw materials and in-process materials, meticulously documenting the batching, mixing, and manufacturing process, maintaining product consistency and quality, and conducting final inspections of finished products before shipment to our valued customers.

 What You'll Do
  • Adhere to stringent safety regulations to ensure a secure work environment.
  • Conduct thorough inspections and rigorous testing of raw materials, meticulously assessing them for compliance with specifications.
  • Execute in-process testing procedures to guarantee the quality and acceptability of products at each production stage.
  • Conduct precise physical testing of the final products, assuring their adherence to stringent specifications.
  • Perform meticulous final inspections of finished products, ensuring they meet or exceed specified standards.
  • Maintain meticulous records of tests and provide essential product information as required by the organization.
  • Cultivate a clean and secure laboratory working environment to facilitate accurate testing and analysis.
  • Conduct daily precast audits, watch the process closely and recording the temperatures and flows of the precast products.
  • Participate in daily 6S standards.
 What You Bring
  • Minimum of high school diploma
  • Ability to operate and maintain laboratory instruments proficiently.
  • Strong math, analytical, and problem-solving abilities.
  • Advanced computer skills, including Excel and Word.
  • Willingness to work any shift and overtime as required.
  • Strong attention to detail
 What We Offer
  • Competitive Hourly Compensation - $20 - $22/hour
  • Comprehensive Benefits Package - Including medical, dental, vision, life insurance, and disability coverage.
  • 401(k) Retirement Plan - With company matching to help you plan for your future.
  • Paid Time Off
  • Training & Development - Access to learning resources and career development programs.
  • Inclusive Work Environment - A culture that values diversity, safety, and collaboration.
 About RHI Magnesita

RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices.
RHI Magnesita's team in North America helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.


With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.


Come get fired up with our North American team!


North America | RHI Magnesita