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Entry Level Help Desk Technician Jobs in Decatur, AL

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Together, we'll help keep our guests safe on the road by providing top-tier customer service, while ...

Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

Enlisted • Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ... help desk and user support, network and systems administration, incident response, and planned ...

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Entry Level Help Desk Technician information

See Decatur, AL salary details

$11

$21

$31

How much do entry level help desk technician jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for entry level help desk technician in Decatur, AL is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.33 per hour, depending on experience, location, and employer.

What is an Entry Level Help Desk Technician job?

An Entry Level Help Desk Technician is responsible for providing technical support to users experiencing IT issues. They assist with troubleshooting hardware, software, and network problems, often resolving issues remotely or in person. Their tasks include resetting passwords, installing software, and documenting support requests. This role requires strong communication skills, basic IT knowledge, and the ability to solve problems efficiently. It serves as a starting point for a career in IT, offering opportunities for advancement into more specialized technical roles.

What are the key skills and qualifications needed to thrive in the Entry Level Help Desk Technician position, and why are they important?

To thrive as an Entry Level Help Desk Technician, you need basic knowledge of computer hardware, operating systems, and troubleshooting techniques, often backed by an associate degree, relevant coursework, or certifications like CompTIA A+ or Microsoft Fundamentals. Familiarity with ticketing systems, remote desktop software, and common office productivity tools is essential in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and work collaboratively with IT teams. These abilities ensure quick, accurate resolution of technical issues, contributing to user productivity and overall organizational efficiency.

What types of issues can I expect to handle as an Entry Level Help Desk Technician?

As an Entry Level Help Desk Technician, you'll typically address a variety of basic technical problems, such as password resets, connectivity issues, printer malfunctions, and software installation support. You'll be the initial point of contact for users seeking assistance, either via phone, email, chat, or in person. Most of your work will focus on diagnosing and resolving straightforward problems or escalating more complex issues to higher-level IT staff. This hands-on experience is a great way to build foundational technical skills and gain exposure to different IT systems, supporting your future growth in the field.

What job categories do people searching Entry Level Help Desk Technician jobs in Decatur, AL look for? The top searched job categories for Entry Level Help Desk Technician jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Entry Level Help Desk Technician jobs? Cities near Decatur, AL with the most Entry Level Help Desk Technician job openings:
Entry-Level Construction Materials Engineering Technician

Entry-Level Construction Materials Engineering Technician

S&ME, Inc.

Huntsville, AL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Job description

Entry-Level Construction Materials Engineering Technician
Requisition Number: 2026-1820-09
S&ME is looking for a hard-working Entry-Level Construction Materials Engineering Technician ready for hands-on learning to join our Construction Services team in Huntsville, Alabama.
As an entry-level Construction Materials Engineering Technician, you enjoy starting your day outdoors and take pride in hands-on work that impacts the projects you work on. Each day brings new challenges as you help ensure construction quality and safety while growing your technical skills. At S&ME, our Construction Materials Engineering Technicians are vital to ensuring construction projects meet quality and safety standards. From day one, you'll be in the field gaining hands-on experience and building a strong foundation for your career.
Your Day-to-Day:
  • Start with the Basics: Begin with concrete sampling and testing, then expand into soils, asphalt, and masonry as you grow.
  • Earn While You Learn: Receive paid, on-the-job training and support for certifications through ACI and ICC.
  • Outdoor Work Environment: Enjoy working outside year-round in changing conditions, with new sites and crews keeping things fresh.
  • Testing & Documentation: Perform field and lab tests, maintain equipment, and ensure accurate, complete reporting.
  • Inspections & Standards: Conduct inspections per IBC codes, document findings, and manage data using Metafield®.

Experience shifting work hours based on project needs and weather conditions, including early mornings, late evenings, weekends, and overtime (paid at time and a half).
What You Bring:
  • A High School diploma/GED
  • The curiosity and willingness to learn; obtaining certifications is part of your growth
  • A strong work ethic and a team mindset
  • Strong attention to detail and effective communication skills in English, including speaking, reading, and writing
  • Basic math skills with an understanding of weight, volume, pressure, and units of measure
  • The understanding of a fluctuating schedule and occasional travel
  • Valid U.S. driver's license or an International Driving Permit (IDP) valid for driving in the United States, with an acceptable driving record
  • Ability to safely operate a company-assigned vehicle, including trucks and SUVs
  • Willingness to complete a background check, driving record check and drug screen upon offer of employment

Working Conditions and Physical Demands:
You are willing and able to perform the physical demands of this position with the use of Company-provided Personal Protective Equipment, such as:
  • Working the majority of the time outdoors in varying weather conditions
  • Walking over rough, uneven terrain and standing for potentially long periods
  • Routinely lifting and carrying 40-50lbs (field/laboratory samples and equipment)
  • Working outside of normal business hours when necessary

We Are S&ME:
At S&ME, we're committed to your growth, professionally and personally. With over 50 years of experience delivering innovative solutions in geotechnical, civil, environmental, and construction materials engineering, we've built a strong foundation for long-term careers. Our team of over 1,000 employee-owners across 10+ states collaborates to create a meaningful impact for our clients and communities. When you join S&ME, you become part of a collaborative, honest, and people-focused culture that invests in your success. We offer exciting project opportunities, ongoing training, and a comprehensive benefits package to support you and your family. This is more than a job; it's a place to grow, thrive, and build a future.
Here's what you can look forward to:
  • Medical, Dental & Vision Plans with HSA and FSA options
  • Wellness Program - $50 off per month on your 2027 premiums!
  • Pet Insurance
  • 100% Employee Stock Ownership Plan (ESOP) with a 5% company contribution
  • 401(k) Retirement Plan
  • Paid Holidays and Paid Time Off (PTO) - with rollover options
  • Paid Maternity & Parental Leave
  • Mentorship & Career Development Programs
  • Credential Incentive Program - get rewarded for advancing your skills
  • Tuition Reimbursement
  • Employee Recognition Program
  • Company Vehicle & Fuel Card - for project-based roles
  • $2,000 Employee Referral Bonuses - and more!

This full-time role offers competitive pay based on experience. Candidates must comply with our Fleet Management, Substance Policy, and Reference Check requirements. Only candidates with valid employment eligibility (I-9) will be considered. Visa assistance is not available. S&ME reserves the right to hire internally or externally at any time. No candidate/recruiter calls, personal calls, or walk-ins are accepted.