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Entry Level Help Desk Support Jobs in St Paul, MN

Collabera

Help Desk Support

Columbia Heights, MN

$20.25 - $27.50/hr

Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...

hammerresidence

Help Desk Technician

Wayzata, MN · On-site

$20.25 - $27.25/hr

Help Desk Support Technician Department: Information Technology Job Status: Full Time, Non-Exempt-Hourly Reporting Relationship: Director of Information Systems Supervisory Responsibilities: None ...

TEKsystems

Service Desk Analyst

Golden Valley, MN · On-site

$20 - $23/hr

Commitment to customer satisfaction Skills Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service, Windows 10, Active directory Top Skills Details Help desk,Support ...

TEKsystems

Service Desk Analyst

Golden Valley, MN

$20 - $23/hr

... Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service, Windows 10, Active directory Top Skills Details Help desk,Support,Help desk support,Troubleshooting,Service ...

Dsg-108ea1e0

Help Desk Manager

Plymouth, MN · On-site

$84 - $140/hr

As a Help Desk Manager, you will be responsible for leading DSG's help desk operations, end-user support experience, technical support standards, and continuous improvement of IT service delivery ...

Dakota Supply Group

Help Desk Manager

Plymouth, MN · On-site

$83K - $139K/yr

As a Help Desk Manager, you will be responsible for leading DSG's help desk operations, end-user support experience, technical support standards, and continuous improvement of IT service delivery ...

AA2IT

Helo Desk Support

Minneapolis, MN · On-site

$21 - $28.25/hr

AA2IT is a company seeking a Help Desk Support technician to assist customers with the setup of new PCs. The role involves guiding customers through the installation of Windows 11, ensuring network ...

TEKsystems

Deskside Support

Saint Paul, MN

$20 - $23/hr

Skills Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service, Windows 10, Active directory, desktop, windows, imaging, office 365, microsoft office, technical support ...

TEKsystems

Deskside Support

Saint Paul, MN · On-site

$20 - $23/hr

Skills Help desk, Support, Help desk support, Troubleshooting, Service desk, Customer service, Windows 10, Active directory, desktop, windows, imaging, office 365, microsoft office, technical support ...

Robert Half

Help Desk/Desktop Support Analyst

Edina, MN · On-site

$22 - $24/hr

We are looking for a Help Desk/Desktop Support Analyst to join a services team. This position is well suited for someone who enjoys investigating technical issues, improving workflows, and supporting ...

Collaboration.Ai

Help Desk Specialist

Minneapolis, MN · Remote

Ai, so you'll have real influence over how support is run as we grow it -- the tools, the process ... What We're Looking ForRequired * 5-6 years in a help desk, IT support, or SaaS/technical support ...

Collaboration.Ai

Help Desk Specialist

Minneapolis, MN · On-site +1

Ai, so you'll have real influence over how support is run as we grow it - the tools, the process ... What We're Looking For Required * 5-6 years in a help desk, IT support, or SaaS/technical support ...

Centrav Inc.

IT Support Specialist

Burnsville, MN · On-site

Centrav Inc. is currently seeking a qualified IT Support Specialist to be responsible for providing help desk support to end-users including support for hardware, software, telephone and other ...

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Entry Level Help Desk Support information

See St Paul, MN salary details

$10

$21

$33

How much do entry level help desk support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level help desk support in St. Paul, MN is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.32 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in St. Paul, MN?

For Entry Level Help Desk Support jobs in St. Paul, MN, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in St. Paul, MN look for?

The top searched job categories for Entry Level Help Desk Support jobs in St. Paul, MN are:

What cities near St. Paul, MN are hiring for Entry Level Help Desk Support jobs?

Cities near St. Paul, MN with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in St. Paul, MN as of June 2026, with employment types broken down into 2% As Needed, 73% Full Time, 17% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,850 per year, or $21.1 per hour.

Help Desk Support

Collabera

Columbia Heights, MN

$20.25 - $27.50/hr

Contractor

Re-posted 15 days ago

Job description

Company Description

Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.

Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.

Job Description

Position Details:

Title: Help Desk Support

Duration: 6 month (may extend)

Location: Columbia Heights, MN


Responsibilites:

Perform diagnostics on PC hardware failures and resolve any problems with software applications

Work closely with Helpdesk Support Technicians on support of our remote employees

Assist in inventory of our hardware supplies

Service and ship any sales laptops sent in for repair, maintenance or upgrade according to EUS standards

Maintain service levels while minimizing end user downtime with prompt response and turnaround


Additional Information

To apply:

Please contact Monil Narayan at (973)-929-3861

Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Social media

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