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Entry Level Help Desk Support Jobs in Spokane, WA

Skills Customer service, Service desk, Support, Help desk support, Help desk Top Skills Details ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Spokane ...

IT Support Analyst

Spokane, WA · On-site

$33 - $38/hr

Provide Tier 2 help desk support, serving as an escalation point for the Tier 1 team. * Perform advanced diagnostics, testing, and repair of complex hardware and software issues on devices including ...

IT Support Analyst

Spokane, WA · On-site

$33 - $38/hr

Provide Tier 2 help desk support, serving as an escalation point for the Tier 1 team. * Perform advanced diagnostics, testing, and repair of complex hardware and software issues on devices including ...

Responsibilities : • Advanced Technical Support & Escalation • Provide Tier 2 help desk support, serving as an escalation point for the Tier 1 team. • Perform advanced diagnostics, testing, and ...

Lab Technician

Spokane Valley, WA · On-site

$50K - $115K/yr

Desktop / help-desk support experience * Conference-room AV or video-conferencing setup experience * Networking experience: wifi, switches, RADIUS/802.1X Leveling & Scope While this role is currently ...

Job Title Client Support Specialist About your role: As a Client Support Specialist, you will ... Help Desk, Account Management, Financial Services, Merchant Services, Point-of-Sale (POS) Systems ...

Job Title Client Support Specialist About your role: As a Client Support Specialist, you will ... Help Desk, Account Management, Financial Services, Merchant Services, Point-of-Sale (POS) Systems ...

Home Loan Consultant

Spokane, WA · On-site

$175K - $300K/yr

You will help borrowers understand their options, prepare for homeownership, and move through the ... Dedicated Deal Desk support and a technology platform engineered for speed and consistency * A ...

Home Loan Consultant

Spokane, WA · Remote

$175K - $300K/yr

You will help borrowers understand their options, prepare for homeownership, and move through the ... Dedicated Deal Desk support and a technology platform engineered for speed and consistency * A ...

Home Loan Consultant

Spokane, WA · On-site

$175K - $300K/yr

You will help borrowers understand their options, prepare for homeownership, and move through the ... Dedicated Deal Desk support and a technology platform engineered for speed and consistency * A ...

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Entry Level Help Desk Support information

See Spokane, WA salary details

$10

$21

$33

How much do entry level help desk support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level help desk support in Spokane, WA is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What are popular job titles related to Entry Level Help Desk Support jobs in Spokane, WA? For Entry Level Help Desk Support jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Support jobs in Spokane, WA look for? The top searched job categories for Entry Level Help Desk Support jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Entry Level Help Desk Support jobs? Cities near Spokane, WA with the most Entry Level Help Desk Support job openings:

Email Support Specialist

TEKsystems

Spokane, WA

$20/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Description

• Process enrollment requests received through email. • Manage and reduce the team's email backlog. • Complete basic enrollment transactions accurately and efficiently. • Support additional claims-related work as business needs require.

Skills

Customer service, Service desk, Support, Help desk support, Help desk

Top Skills Details

Customer service

Additional Skills & Qualifications

• Strong attention to detail. • Organization and time management. • Ability to multitask. • Accurate data entry.

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Spokane, WA.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Spokane,WA.

Application Deadline

This position is anticipated to close on Aug 8, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.