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Entry Level Help Desk Support Jobs in Bellevue, WA

MV Transportation

Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

Responsibilities MV Transportation is seeking a SEATTLE-Help Desk Support This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is ...

MV Transportation

Help Desk Support

Kent, WA

$37.80 - $40.95/hr

Responsibilities MV Transportation is seeking a SEATTLE-Help Desk Support . This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is ...

MV Transportation

Help Desk Support

Kent, WA

$37.80 - $40.95/hr

MV Transportation is seeking a SEATTLE-Help Desk Support . This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is responsible for ...

MV Transportation

IT Help Desk Support

Kent, WA

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...

MV Transportation

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...

MV Transportation

IT Help Desk Support

Kent, WA

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure. Responsibilities : * Responsible for providing ...

TEKsystems

Help Desk Technician - Tier 1

Bellevue, WA

$28 - $32/hr

... desk support,Help desk,Troubleshooting,Windows,Access management Additional Skills & Qualifications NA Experience Level Entry Level Job Type & Location This is a Contract position based out of ...

TEKsystems

Help Desk Technician - Tier 1

Bellevue, WA

$28 - $32/hr

... desk support,Help desk,Troubleshooting,Windows,Access management Additional Skills & Qualifications NA Experience Level Entry Level Job Type & Location This is a Contract position based out of ...

Kitsap Credit Union

Help Desk Tier I

Bremerton, WA

$28.29 - $34.09/hr

Our KCU Cares Foundation program focuses on providing resources and support for those struggling ... The Help Desk Tier I's role is to ensure proper computer operation so that end-users can accomplish ...

New

Kitsap

Help Desk Tier I

Bremerton, WA · On-site

$28.29 - $34.09/hr

Our KCU Cares Foundation program focuses on providing resources and support for those struggling ... The Help Desk Tier I's role is to ensure proper computer operation so that end-users can accomplish ...

HealthPoint

Help Desk Specialist I

Renton, WA · On-site

$22.50 - $32.41/hr

Provide technical assistance and support for incoming queries and issues related to computer ... Take inbound calls to IT Helpdesk regarding various hardware and software problems. * Provide ...

Design Hire LLC

Service Desk Agent

Seattle, WA

$25 - $29/hr

This Service Desk Agent will serve as a dependable first point of contact, helping maintain a seamless support experience in an environment where quality, privacy, and patient care are important ...

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Entry Level Help Desk Support information

See Bellevue, WA salary details

$11

$23

$37

How much do entry level help desk support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level help desk support in Bellevue, WA is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $26.06 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Bellevue, WA?

For Entry Level Help Desk Support jobs in Bellevue, WA, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Bellevue, WA look for?

The top searched job categories for Entry Level Help Desk Support jobs in Bellevue, WA are:

What cities near Bellevue, WA are hiring for Entry Level Help Desk Support jobs?

Cities near Bellevue, WA with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you

Help Desk Support

MV Transportation

Kent, WA • On-site

$37.80 - $40.95/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 16 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

81st of 99 rated public transport

Job description

Overview
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Responsibilities
MV Transportation is seeking a SEATTLE-Help Desk SupportThis individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. This position is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure.
Responsibilities:
  • Responsible for providing support to Trapeze, and Trapeze related applications such Viewpoint, Trip Broker, Passweb, and all other desktop applicable software suite. This is a top priority to understand and become an expert with transportation related aspects to help support the user base and the system environment to help improve operational metrics for King County.
  • Responsible for desktop, server and network support for client operations according to Service Level Agreements (SLA). This includes, but not limited to, desktop repair, desktop imaging, desktop security related rollouts in compliance with Corporate IT Standards, network maintenance, helpdesk tickets, disaster recovery and all other projects as assigned.
  • Support of Cloud based Contact Center environment with VOIP and softphones.
  • Responsible for supporting local technologies related to transit operations, such as; Mobile Data Terminals (MDT)/in-vehicle tablets, installation and configuration of DriverMate application installs, MDM rollouts on Android Devices, Administration of MDM application and rollouts.
  • Provide Tier 1 and Tier 2 support for all users within the Organization, and that of the Clients on transportation application and system related issues.
  • Provide supportive roles for complex IT projects, users and outside vendors.
  • Developing strategic operations and investment plans that weight costs, benefits, opportunities and risks of various IT investment approaches controlling and minimizing costs.
  • Ensuring suitable documentation exists and is maintained for IT operations and software development.
  • Provide full time dedicated ONSITE support 5 days a week with direct interactions to users.

Qualifications
Talent Requirements:
  • Highly proficient with Trapeze transit software, and other transportation related applications is a MUST.
  • Proficiency with Active Directory and networking.
  • Proficient with the company's major IT systems, services and technology frameworks (e.g. cloud computing, server virtualization, application delivery controller, etc.).
  • Thorough understanding of computers, servers, network, printer and peripheral hardware.
  • Experience supporting Windows 10-11, Server 2012 & 16, and Microsoft Office applications.
  • Proficiency in desktop imaging methodologies.

Desired Qualifications:
  • Excellent communication and decision-making skills.
  • Experience with desktop, desktop imaging, server and network management tools.
  • Experience with basic network devices including switches.
  • Familiar with backup and disaster recovery.

Starting Pay Rate: $37.80 - $40.95/hour
Healthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming
Paid Time Off: 0 months - year 2 = 1.538 bi-weekly accrual w/ 40 yearly accrual cap
Paid Holidays: 8 paid holidays
More Generous Paid Sick Leave: 1 hour/per 30 hours for all FT employees
Other Compensation: $1,000.00 Driver referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period); $1,000.00 Mechanic referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period)
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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