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Entry Level Help Desk Support Jobs in Calgary, AB

Wing Assistant

GTM Sales

Calgary, AB · Remote

We help companies get high-quality support across roles like executive assistance, admin support ... The ability to run your own desk while still collaborating well across teams. * A genuine eagerness ...

Anytime Fitness - 567508

Sales Associate

Okotoks, AB · On-site

CA$15/hr

You'll help drive new member acquisition, support current members, and promote a positive and ... Maintain a clean and organized front desk and lobby area * Assist with basic day-to-day tasks such ...

Sentinel Storage

Assistant Manager

Calgary, AB · On-site

CA$17/hr

We believe great careers are built through support, mentorship, and opportunity. Our culture is ... Helping clients find storage solutions that fit their needs * Managing front desk operations ...

Posted today

Sentinel Storage

Assistant Manager

Calgary, AB · On-site

CA$17/hr

We believe great careers are built through support, mentorship, and opportunity. Our culture is ... Helping clients find storage solutions that fit their needs * Managing front desk operations ...

Posted today

MLP Dental

Dental Office Manager

Calgary, AB · On-site

$36 - $38/hr

Supporting and overseeing front desk performance * Helping resolve patient concerns * Monitoring patient experience standards * Responding to Google reviews and escalating concerns when necessary ...

MLP Dental

Dental Office Manager

Calgary, AB · On-site

CA$36 - CA$38/hr

Supporting and overseeing front desk performance * Helping resolve patient concerns * Monitoring patient experience standards * Responding to Google reviews and escalating concerns when necessary ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Calgary, AB

Entry Level Help Desk Support information

See Calgary, AB salary details

$10

$16

$20

How much do entry level help desk support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level help desk support in Calgary, AB is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What are popular job titles related to Entry Level Help Desk Support jobs in Calgary, AB? For Entry Level Help Desk Support jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Support jobs in Calgary, AB look for? The top searched job categories for Entry Level Help Desk Support jobs in Calgary, AB are:
Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Calgary, AB as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $34,490 per year, or $16.6 per hour.

Entry Level Sales Representative

American Income Life

Calgary, AB • Remote

Contractor

Re-posted yesterday

American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

105th of 303 rated insurance

Job description

Globe Life American Income Division Insurance Remote Sales Agent

Enjoy the potential to work remotely and shape a career on your terms. Globe Life American Income Division is seeking individuals ready to take the next step. Gain access to remote work opportunities, skill-building programs, and a mission that helps families protect what matters most.

What Makes Us Different

  • Compensation: Receive uncapped earning potential and an opportunity for bonuses

  • Flexibility: Create a schedule that works for your life, including remote options

  • Training: Learn from experienced professionals

  • Growth Opportunities: Build a successful career at your own pace

  • Perks: Qualify for incentive trips, event tickets, and exclusive performance-based rewards

What You Can Do

  • Complete state licensing through external training in as little as 10 days

  • Build meaningful client relationships while providing tailored insurance solutions

  • Collaborate with your team to implement innovative business strategies

  • Achieve personal goals through proven techniques and ongoing mentorship

What We're Looking For

  • High school diploma or equivalent required; business or sales education preferred

  • Strong communication skills and relationship-building abilities

  • Basic computer proficiency; CRM experience is a plus

  • Previous sales or customer service experience preferred but not required

  • A drive to succeed in a performance-based environment

Don't let this career-defining opportunity pass you by. Apply today! Let's schedule your interview to discuss how Globe Life American Income Division can jumpstart your path to success.

Company Description

Our actions today have a lasting impact on tomorrow. Therefore, we aim to inspire everyone in our network to help Make Tomorrow Better.

At AO Globe Life, everything we do revolves around helping Make Tomorrow Better. We empower our customers to Make Tomorrow Better by offering products that help secure their financial future and protect them when tragedy strikes. We offer sales agents the opportunity to Make Tomorrow Better by protecting more lives and, in doing so, leaving a legacy. We give our employees the chance to Make Tomorrow Better by giving back, supporting initiatives with a service-first mindset, and promoting from within.

What American Income Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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