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Entry Level Help Desk Support Jobs in Beaverton, OR

The Management Group

IT Support Specialist

Vancouver, WA · On-site

$25 - $32/hr

Resolve help desk tickets for login, software, printer, device, and connectivity issues * Set up computers, workstations, software, and equipment for employees * Create and disable user accounts ...

TEKsystems

IT Helpdesk Manager

Portland, OR · On-site

$48 - $58/hr

Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support requests and escalations. * Manage, mentor, train, and evaluate IT support staff while fostering a ...

TEKsystems

IT Helpdesk Manager

Portland, OR · On-site

$48 - $58/hr

Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support requests and escalations. * Manage, mentor, train, and evaluate IT support staff while fostering a ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Technical training, vocational education, military training, or entry-level IT experience ... Prior help desk, desktop support, field technician, or customer service experience. * Experience ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Beaverton, OR

Entry Level Help Desk Support information

See Beaverton, OR salary details

$10

$21

$34

How much do entry level help desk support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level help desk support in Beaverton, OR is $21.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.99 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are popular job titles related to Entry Level Help Desk Support jobs in Beaverton, OR?

For Entry Level Help Desk Support jobs in Beaverton, OR, the most frequently searched job titles are:

What job categories do people searching Entry Level Help Desk Support jobs in Beaverton, OR look for?

The top searched job categories for Entry Level Help Desk Support jobs in Beaverton, OR are:

What cities near Beaverton, OR are hiring for Entry Level Help Desk Support jobs?

Cities near Beaverton, OR with the most Entry Level Help Desk Support job openings:

Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Beaverton, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $45,110 per year, or $21.7 per hour.

Service Desk Analyst

Vancouver Support Office (VSO)

Vancouver, WA • On-site

$21 - $22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 9 days ago

Job description

Service Desk Analyst

Turn your job into a career with Evergreen Healthcare Group!

Job Summary:

Evergreen Healthcare Group in Vancouver, Washington is looking for a qualified IT Service Desk Analyst to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. 

Essential Functions:

  • Respond to tech inquiries via email, over the phone, or in person.

  • Walk customers step-by-step through the problem-solving process.

  • Help with troubleshooting hardware and software.

  • Inform customers about IT products and services.

  • Follow up with customers to ensure satisfactory service.

  • Communicate customer feedback to the appropriate internal team members.

Benefit Highlights:

  • Private Health Care Plan (Medical, Dental, Vision)

  • Paid Time Off (PTO)

  • DailyPay - Hard Work Pays Off On the Daily!

  • Life Insurance

  • Employee Assistance Program

  • Training & Development Opportunities

We strive to embody and stand for both a spirit and value system that encourages loyalty, honesty, and a commitment to caring from our belief that people are always the number one priority.

Evergreen Healthcare Group

4601 Northeast 77th Avenue suite 300, Vancouver, WA 98662, USA

Evergreen Healthcare Group is an Equal Opportunity Employer.