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Entry Level Help Desk Analyst Jobs in Suffern, NY

Perella Weinberg

Help Desk Analyst, Corporate

New York, NY · On-site

$60K - $95K/yr

... the Service Desk team in our New York City office. The role will provide first and second level ... Experience using AI tool to assist in end user problem analysis support. Including Copilot, ChatGPT ...

Perella Weinberg

Help Desk Analyst, Corporate

New York, NY · On-site

$60K - $95K/yr

... the Service Desk team in our New York City office. The role will provide first and second level ... Experience using AI tool to assist in end user problem analysis support. Including Copilot, ChatGPT ...

VMC Group

Help Desk Support Analyst

Bloomingdale, NJ · On-site

$20.75 - $28.50/hr

Help Desk Support Analyst The Help Desk Support Analyst provides front-line technical support to users across all company locations. This role is based in Bloomingdale, New Jersey, providing in ...

Alteryx

Deal Desk Analyst

Florida, NY · On-site +1

$69K - $88K/yr

No matter your role, the work you do will help organizations move faster, see more clearly, and ... Deal Desk Analyst Reporting to the Manager, Deal Desk, the Deal Desk Analyst supports a fast-paced ...

GroundWidgets

Software Support Analyst & Help Desk

Paramus, NJ · On-site

$20.75 - $28.25/hr

The Software Support Analyst/Help Desk plays a key role in improving and maintaining the satisfaction of our customers. Customer service, incident management and issue management are the key elements ...

MJHS

Service Desk Analyst

Manhattan, NY

$55.73K - $69.67K/yr

MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with ... through messaging platforms, helping customers diagnose technical issues over the phone and ...

Integrated Resources INC

Help desk Support

Secaucus, NJ

$20.75 - $28.50/hr

Service Desk analyst must be able lead and communicate status to the end user community via Email and Voicemail in adherence to the documented Production Outage process. Support Specialist: Develop ...

AlphaSense

Analyst, Deal Desk

New York, NY · Remote

$22.50 - $30.75/hr

We are seeking a detail-oriented, strategic, and collaborative Deal Desk Analyst to support our ... Help maintain team SLAs for timely changes * Assist sales teams in designing quotes and contracts ...

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Entry Level Help Desk Analyst information

See Suffern, NY salary details

$14

$24

$36

How much do entry level help desk analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level help desk analyst in Suffern, NY is $24.60, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.50 per hour, depending on experience, location, and employer.

What Does an Entry Level Help Desk Analyst Do?

The job of an entry-level help desk analyst is to provide support to customers with technical problems. The duties of someone in this role are to troubleshoot and resolve common IT issues, utilizing phone, chat, or email systems to communicate with customers. This role also involves studying products, entering information into databases, and communicating issues to senior-level staff as needed. An entry-level help desk analyst regularly interacts with customers to provide direct support and troubleshoot c technical problems. Similar job titles include online customer service representative.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Analyst, and why are they important?

To thrive as an Entry Level Help Desk Analyst, you need a basic understanding of computer hardware, software troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and knowledge bases is typically required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for providing timely support, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges an Entry Level Help Desk Analyst might face in their first year?

Entry Level Help Desk Analysts often encounter challenges such as managing multiple support tickets simultaneously, troubleshooting unfamiliar technical issues, and effectively communicating solutions to users with varying levels of technical knowledge. Adapting to fast-paced environments and learning new software or systems quickly are also common hurdles. However, these challenges provide valuable learning opportunities and help analysts develop problem-solving and customer service skills essential for career advancement.
More about Entry Level Help Desk Analyst jobs
What are the most commonly searched types of Help Desk Analyst jobs in Suffern, NY? The most popular types of Help Desk Analyst jobs in Suffern, NY are:
What job categories do people searching Entry Level Help Desk Analyst jobs in Suffern, NY look for? The top searched job categories for Entry Level Help Desk Analyst jobs in Suffern, NY are:
What cities near Suffern, NY are hiring for Entry Level Help Desk Analyst jobs? Cities near Suffern, NY with the most Entry Level Help Desk Analyst job openings:
Entry Level Help Desk Analyst jobs near you
Infographic showing various Entry Level Help Desk Analyst job openings in Suffern, NY as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,165 per year, or $24.6 per hour.
Help Desk Specialist (Entry Level, Korean Bilingual)

Help Desk Specialist (Entry Level, Korean Bilingual)

Bluu, Inc.

Hackensack, NJ • On-site

Full-time

Posted 7 days ago

Job description

Job Summary:
Bluu, Inc. is a technology and payments solutions provider headquartered in Hackensack, New Jersey. They are seeking an Entry Level Help Desk Specialist to provide technical support to end users, manage user accounts, and troubleshoot various IT issues.
Responsibilities:
• Provide technical support to end users (onsite and remote)
• Install, configure, and troubleshoot Windows PCs, printers, and peripherals
• Manage user accounts in Active Directory (create, modify, disable)
• Support email and collaboration tools such as Microsoft Outlook and Webex
• Perform basic network troubleshooting (IP, DNS, DHCP issues)
• Install and update software applications
• Maintain IT asset inventory (hardware/software)
• Escalate complex issues to senior IT staff when necessary
• Support and troubleshoot cloud-based phone/VoIP system
Qualifications:
Required:
• Basic knowledge of IT systems, networks, and troubleshooting
• Familiarity with Windows operating systems and basic understanding of virtual environments (VMware)
• Understanding of basic networking concepts (TCP/IP, DNS, DHCP)
• Strong problem-solving and analytical skills
• Good communication and customer service skills
• Ability to work independently and as part of a team
Preferred:
• Previous help desk or customer support experience (including internships)
• Relevant IT certifications (e.g., CompTIA A+)
• Korean-English bilingual ability is a plus
Company:
bluu™ is a one-stop shop for payment processing, POS hardware and software, online ordering, online appointment booking, gift card and loyalty program solutions. Founded in 2008, the company is headquartered in Hackensack, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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