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Entry Level Email Chat Support Jobs in Edison, NJ

Team 653 INT

Customer Support Specialist

Manhattan, NY

$19.75 - $26.50/hr

The Customer Support Specialist is responsible for assisting customers with questions, account ... The successful candidate will communicate with customers through phone, email, and online chat ...

New

Market Value Inc

Customer Service

Manhattan, NY · On-site

$49K - $62K/yr

Respond to customer inquiries via phone, email, chat, and in-person promptly and courteously ... and support to customers. * Order Processing: Assist customers with placing orders, tracking ...

Abra Dental

Call Center for a Dental office

Secaucus, NJ

$19 - $21/hr

... email, chat and text. You will be interacting directly with our patients, working on our company ... As a Patient Support Representative, you must always display a sense of empathy when communicating ...

OneMain Financial

Loan Sales Specialist

Kearny, NJ

$19 - $23/hr

... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

Posted today

OneMain Financial

Loan Acquisition Specialist

Kearny, NJ

$19 - $23/hr

... email, chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive ... Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, ...

Posted today

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All JobsEmail Chat Support JobsEntry Level Email Chat Support JobsEntry Level Email Chat Support Jobs in Edison, NJ

Entry Level Email Chat Support information

What are the key skills and qualifications needed to thrive as an entry level email chat support representative?

To thrive as an Entry Level Email Chat Support Representative, you typically need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic computer literacy is often required. Patience, problem-solving abilities, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient, accurate, and empathetic support, leading to improved customer satisfaction and streamlined issue resolution.

What are some common challenges faced in an entry level email chat support role, and how can they be managed?

In an entry-level email chat support position, common challenges include handling a high volume of customer inquiries, managing time effectively while multitasking, and maintaining professionalism in written communication. To manage these challenges, it's helpful to develop strong organizational skills, use response templates appropriately, and stay updated on product or service knowledge. Team leaders and more experienced colleagues are valuable resources for guidance, and many companies provide training to help new hires adapt quickly to the pace and expectations of the support environment.

What is entry level email chat support?

Entry level email chat support jobs involve assisting customers through email or online chat platforms. Employees in these roles respond to customer inquiries, resolve issues, and provide information about products or services. These positions typically require strong written communication skills, attention to detail, and the ability to multitask. Prior experience is often not required, making them suitable for those new to customer service. Training is usually provided to help new hires become familiar with company processes and systems.

What is the difference between Entry Level Email Chat Support vs Customer Service Representative?

AspectEntry Level Email Chat SupportCustomer Service Representative
Primary Communication MethodEmail and live chatPhone, email, in-person
Work EnvironmentRemote or office-based, digital platformsCall centers, retail, office settings
Required SkillsWritten communication, tech-savvy, problem-solvingVerbal communication, interpersonal skills
Common CertificationsCustomer service or communication coursesNone typically required, but customer service training

Entry Level Email Chat Support focuses on digital communication via email and chat, often remotely, requiring strong written skills. Customer Service Representatives may handle calls and in-person interactions, emphasizing verbal skills. Both roles serve customer needs but differ mainly in communication channels and work environment.

What are the most commonly searched types of Email Chat Support jobs in Edison, NJ? The most popular types of Email Chat Support jobs in Edison, NJ are:
What are popular job titles related to Entry Level Email Chat Support jobs in Edison, NJ? For Entry Level Email Chat Support jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Entry Level Email Chat Support jobs in Edison, NJ look for? The top searched job categories for Entry Level Email Chat Support jobs in Edison, NJ are:
Entry Level Email Chat Support jobs near you
Infographic showing various Entry Level Email Chat Support job openings in Edison, NJ as of July 2026, with employment types broken down into 46% Full Time, and 54% Contract. Highlights an 100% In-person job distribution.

(USA) Specialist Technician, Technology Support - IT Support

Vizio

Elizabeth, NJ • On-site

$25 - $48/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Position Summary...VIZIO’s Information Technology team is seeking a Specialist Technician to join their growing team. The successful candidate will have the ability to work with cutting edge technology that helps facilitate productivity, security, and collaboration. The Specialist Technician, will report to the Technology Support II and provide hands on support to employees in their local office and company-wide employees via remote assistance. What you'll do...
  • What you will do: • Support on-boarding of employees in weekly New Hire Orientation meetings. • Collaborate with other technicians to provide rotational weekend support. • Provision PC, Mac, and Linux based hardware for new employees. • Provide L1/L2 support to users locally and company-wide via Email, Chat, or Phone while following established SLAs, policies, and SOPs. • Assist Infrastructure and Client Services teams with testing and deployment of new hardware, software, and operating systems. • Provide support for Video Conferencing Systems. • Collaborate with senior team members and team leadership on hardware requirements to facilitate maximum productivity. • Oversee inventory and stocking levels for IT assets at your local office. • Coordinate with local office manager for building access and maintaining IT managed office equipment. • Occasional voluntary travel to other offices throughout the U.S. as needed. • Other tasks as assigned by team leadership.
  • About you:  • You have a minimum education level of a High School Diploma.  • You have an advanced understanding of currently supported Windows and macOS versions, with 1+ years of experience supporting the OS.  • You have 1+ years of related work experience.  • You are a self-starter that thrives in a fast-paced, and rapidly evolving environment.  • You are a hard-working team player, with a “no task is too small” attitude.  • You can explain technical issues to non-technical users.  • You can work with software developers when they need assistance. Providing them with correct solutions and root causes analysis.  • At least 1 year of working with ticketing systems like Jira and ServiceNow.  • At least 1 year of working with Office 365 Admin Center  • At least beginner level understanding of Command Prompt, PowerShell and Terminal.   • Solid foundation of Windows and macOS imaging.  • Knowledge of Self-Service software installation tools such as Company Portal and Manage Engine.  • Understanding of Active Directory tools. 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $25.00 - $48.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Information Technology, Microsoft Office, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Primary Location... 350 5TH AVE, STE 4800 NEW YORK, NY 10118-4801, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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