ZipRecruiter

Log In

2

Entry Level Desktop Support Jobs in Grand Prairie, TX

ICONMA

Field IT Support

Dallas, TX · On-site

Desktop support, LAN/WAN, server administration, imaging systems, telecom, instruments ... Demonstrates entry level understanding of skill area progressing to application of knowledge ...

Custom Information Services

Be Seen First

Level 1 IT Support Engineer

Dallas, TX · On-site

$40K - $60K/yr

We are looking for an entry level candidate with at least 6 months experience working a helpdesk ... Qualifications · Knowledge of Desktop operating systems, productivity application such as MS ...

Custom Information Services

Be Seen First

Level 1 IT Support Engineer

Arlington, TX · On-site

$40K - $60K/yr

We are looking for an entry level candidate with at least 6 months experience working a helpdesk ... Qualifications · Knowledge of Desktop operating systems, productivity application such as MS ...

Symbiotic Corp.

Help Desk and PC Support Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

Entry-Level Help Desk and PC System Support Technician Job Information: Date Opened 03/05/2026 Job ... Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other ...

The 20

IT Support Desk Technician - Bilingual

Plano, TX · On-site

Advanced desktop issues * VPN connectivity * Entry-level server support * Hardware issues * Line of business support Requirements: * IT Fundamentals and A+ certifications, or equivalent professional ...

the20

IT Support Desk Technician - Bilingual

Plano, TX · On-site

Advanced desktop issues * VPN connectivity * Entry-level server support * Hardware issues * Line of business support Requirements: * IT Fundamentals and A+ certifications, or equivalent professional ...

NAVA Software Solutions

LAN Administrator

Dallas, TX · On-site

Device management complexity is typically entry level. Build and maintain relationships through ... Under general supervision of the corporate sysadmin support and trouble shoot local windows servers ...

Nava Software Solutions

LAN Administrator

Dallas, TX · On-site

Device management complexity is typically entry level. Build and maintain relationships through ... Under general supervision of the corporate sysadmin support and trouble shoot local windows servers ...

Pepsico

Fleet Technician 3

Mesquite, TX · On-site

$30.40/hr

Team culture that supports knowledge sharing and growth * Clean facilities and a commitment to ... View our Job Preview Video Here's a bit more about what your job will be as an entry-level Fleet ...

next page

Showing results 1-20

People also search for

All JobsEntry Level Desktop Support JobsEntry Level Desktop Support Jobs in Grand Prairie, TX

Entry Level Desktop Support information

See Grand Prairie, TX salary details

$9

$25

$43

How much do entry level desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level desktop support in Grand Prairie, TX is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $29.13 per hour, depending on experience, location, and employer.

What is an Entry Level Desktop Support job?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What are the key skills and qualifications needed to thrive in the Entry Level Desktop Support position, and why are they important?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What does a typical day look like for someone in an Entry Level Desktop Support role?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.
More about Entry Level Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Grand Prairie, TX? The most popular types of Desktop Support jobs in Grand Prairie, TX are:
What are popular job titles related to Entry Level Desktop Support jobs in Grand Prairie, TX? For Entry Level Desktop Support jobs in Grand Prairie, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Desktop Support jobs in Grand Prairie, TX look for? The top searched job categories for Entry Level Desktop Support jobs in Grand Prairie, TX are:
What cities near Grand Prairie, TX are hiring for Entry Level Desktop Support jobs? Cities near Grand Prairie, TX with the most Entry Level Desktop Support job openings:
Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Grand Prairie, TX as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,150 per year, or $25.6 per hour.
Field IT Support

Field IT Support

ICONMA

Dallas, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Field IT Support

Our client, a medical research company, is looking for a Field IT Support for their Dallas, TX location.

Responsibilities:
  • Desktop support, LAN/WAN, server administration, imaging systems, telecom, instruments
  • Troubleshoot and resolve all service center tickets routed to your assignment group according to the established SLA
  • Perform IMAC's all systems as applicable
  • Perform maintenance, patches and updates to all systems in a timely manner, according to SOPs
  • Maintain up to date knowledge and skills related to changing technology and services provided by Field IT Support
  • Provide clear, regular submissions of management reports and metrics that document performance against SLA's via standard products including HP Service Manager and Clarity
  • Contribute to team and client specific short, mid and long term goals
  • Assist in inventory management, including acquisition and disposal of all IT related equipment according to policies
  • Assist in coordination of asset disposal for client workstation (QSW) machines and peripherals
  • Ensure that the client information technology asset management (ITAM) policies are enforced at the business unit
  • May perform other duties as assigned
Requirements:
  • Education preferred: AA degree or relevant work experience and certifications – CompTIA A+
  • Work experience: 0-2 years
  • Maintain composure under pressure; adapts to change; ability to grasp information quickly
  • Demonstrates entry level understanding of skill area progressing to application of knowledge attained through education, certifications or other related experience such as on the job training
  • Level I autonomy
  • Works under supervision
  • Use little discretion
  • Is expected to seek guidance in unexpected situations
  • Interacts with immediate team members
  • Performs beginner level activities
  • Requires assistance in solving problems
  • Applies beginner level knowledge and processes
  • Demonstrates an organized approach to work
  • Learns new skills and applies newly acquired knowledge
  • Follows policies and procedures
  • Demonstrates sufficient communication skills for effective dialogue with colleagues
  • Contributes to identifying own development opportunities
  • Word, Excel, PowerPoint, and Access
  • Problem management - troubleshooting and problem solving skills
  • Time management and organizational skills
  • Demonstrated proficiency in verbal and written communications skills
  • Strong commitment to customer and employee satisfaction
  • Ability to work with customers, both internal and external
Why Should You Apply?
  • Health benefits
  • Referral program
  • Excellent growth and advancement opportunities

ICONMA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.

ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000

View All ICONMA Jobs

Apply