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Entry Level Debt Collection Call Center Jobs in Fall River, MA

Call Center Specialist

Fall River, MA · On-site

$17 - $17.50/hr

Call Center Specialist Job Tracking ID: 512937-910458 Job Location ... Fall River, MA Job Level: Entry Level (less than 2 years) Level of Education: Any Job Type ...

Call center experience preferred. Knowledge, Skills, and Abilities (KSAs) * Knowledge of collections procedures and best practices. * Strong knowledge of state and federal Fair Debt Collection Laws ...

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Entry Level Solar Sales Representative | Weekly Pay | No Experience Required Start a High-Income ... There is no national call center, no handoff to a stranger, and no chance that the company ...

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Entry Level Debt Collection Call Center information

See Fall River, MA salary details

$7

$23

$36

How much do entry level debt collection call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level debt collection call center in Fall River, MA is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $28.70 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Fall River, MA? For Entry Level Debt Collection Call Center jobs in Fall River, MA, the most frequently searched job titles are:
What cities near Fall River, MA are hiring for Entry Level Debt Collection Call Center jobs? Cities near Fall River, MA with the most Entry Level Debt Collection Call Center job openings:

Call Center Specialist

Sstar

Fall River, MA • On-site

$17 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


SSTAR rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Call Center Specialist Job Tracking ID: 512937-910458 Job Location: Fall River, MA Job Level: Entry Level (less than 2 years) Level of Education: Any Job Type: Full-Time/Regular Date Updated: July 09, 2026 Years of Experience: Any Starting Date: ASAP Back to job search Invite a friend Job Description: About Us We're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time.

We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs. The Call Center Specialist will be responsible for all incoming calls including triaging and scheduling duties.

Shifts between: Monday-Friday, 9:00am-5:00pm. Compensation: $17.00 - 17.50/hour Benefits 403B Dental insurance Disability insurance through Massachusetts PFML Employee discounts, cell phone, eyewear etc. Health insurance Life insurance Paid time off Vision insurance Flexible Spending Account Opportunities to earn CEU's Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances Duties & Responsibilities Answering all incoming phone calls in a professional manner

Responsible for entering demographic information, insurance information and valid email address. Verify insurance eligibility. Scheduling appointments Engaging in active listening with callers, confirming or clarifying information and ability to diffuse inappropriate behavior from client as needed.

Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Adhering to all company policies and procedures.

Experience and Skills: Duties & Responsibilities High School diploma. Call center experience, preferred. Exceptional customer service, active listening, and verbal and written communication skills.

High degree of tact and discretion. Experience with scheduling, typing and computer skills. Ability to work well in a team environment.

Understanding of client needs and willingness to help. Adaptability and accountability. Bilingual, preferred.

Job Benefits:


What SSTAR employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About SSTAR

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Fall River, MA, US

Year founded

1977