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Entry Level Debt Collection Call Center Jobs in Tennessee

Billing Clerk

Murfreesboro, TN · On-site

$16.50 - $21.25/hr

... call center with billing questions * Work with Office Manager on front office billing issues ... Transfer and manage all collection accounts. * Submit monthly bad debt list to finance director.

... the collection, organization, cleaning, and validation of call center operational data from ... CompTIA A+ or equivalent entry-level IT certification demonstrating foundational IT knowledge ...

... the collection, organization, cleaning, and validation of call center operational data from ... CompTIA A+ or equivalent entry-level IT certification demonstrating foundational IT knowledge ...

... the collection, organization, cleaning, and validation of call center operational data from ... CompTIA A+ or equivalent entry-level IT certification demonstrating foundational IT knowledge ...

Client Success Specialist

Nashville, TN · On-site

$16.50 - $17.50/hr

Provide top-tier support via phone to clients on our Debt Management Program. * Taking back-to-back calls in a call center environment. * Support client accounts and ensure seamless account ...

... collection, organization, and analysis of call center operational data including call volumes ... CompTIA A+ or equivalent entry-level IT certification demonstrating foundational IT knowledge. Our ...

... collection, organization, and analysis of call center operational data including call volumes ... CompTIA A+ or equivalent entry-level IT certification demonstrating foundational IT knowledge. Our ...

... collection, organization, and analysis of call center operational data including call volumes ... CompTIA A+ or equivalent entry-level IT certification demonstrating foundational IT knowledge. Our ...

Showing results 21-40

Entry Level Debt Collection Call Center information

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Tennessee?

For Entry Level Debt Collection Call Center jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Entry Level Debt Collection Call Center jobs?

Cities in Tennessee with the most Entry Level Debt Collection Call Center job openings:

Infographic showing various Entry Level Debt Collection Call Center job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 90% In-person, and 10% Remote job distribution.

$16.50 - $21.25/hr

Full-time

Posted 19 days ago


Job description

Description

Reports To: Billing Manager


Employee Status: Non-Exempt (Regarding Overtime)


Position Summary: Under general supervision, but in line with established PC&HC policies and procedures, provide a variety of service functions.


Essential Functions

  • Represent PC&HC to the patients/customers in a courteous and professional manner. Provide prompt, efficient and accurate service.
  • Perform insurance/billing clerical duties, including review and verification of patient account information against insurance program specifications.
  • Resolve routine patient billing inquiries and problems.
  • Follow up on balances due from insurance companies and patients.
  • Enter data electronically to process charges, payments, denials and adjustments with practice requirements.
  • Send monthly statements to patients with outstanding balances.
  • Establish patient payment plans.
  • Assist providers with proper coding
  • Assist with insurance verification as necessary
  • Assist PSR and call center with billing questions
  • Work with Office Manager on front office billing issues
  • Reconciliation of monthly lab and X-ray invoices
  • Reconcile online payment portals with EMR daily.
  • Improve the patient experience and health care processes and help assure the provision of high-quality health care, as well as an ongoing process of performance improvement.
  • Plan and organize work load to maintain efficient patient operations in the Health Center.
  • Maintain a strong customer focus while working collaboratively within the teams multiple demands and patient needs.
  • Treat all patient information confidentially and in accordance with established guidelines.


Marginal Functions


  • Prepare and upload claims for insurance companies.
  • Transfer and manage all collection accounts.
  • Submit monthly bad debt list to finance director.
  • Balance daily payment reports and prepare daily bank deposits.
  • Assist patients with patient fee waivers
  • Appeal denied claims and routinely follow up on unpaid claims
  • Process patient and insurance refunds
  • Monthly reports and month end close process
  • Perform all other duties as required or assigned.