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Entry Level Customer Support Jobs in Reno, NV (NOW HIRING)

Reno Paint Mart

Be Seen First

Color Consultant

Reno, NV · On-site

$20 - $25/hr

Support customers throughout their selection and ordering process * Collaborate with the sales team ... Maintain knowledge of current color and design trends Preferred Qualifications * Entry-level ...

ServiceMaster

Cleaning Associate

Sparks, NV · On-site

$18 - $22/hr

... customers, and we're actively hiring for our project manager training program ... Come join our fast-growing company as an entry-level technician in Reno. You'll be provided with a ...

ServiceMaster

General Laborer

Sparks, NV · On-site

$18 - $22/hr

... customers, and we're actively hiring for our project manager training program ... Come join our fast-growing company as an entry-level technician in Reno. You'll be provided with a ...

ServiceMaster

Demolition Laborer

Sparks, NV · On-site

$18 - $22/hr

... customers, and we're actively hiring for our project manager training program ... Come join our fast-growing company as an entry-level technician in Reno. You'll be provided with a ...

ServiceMaster

Construction Laborer

Sparks, NV · On-site

$18 - $22/hr

... customers, and we're actively hiring for our project manager training program ... Come join our fast-growing company as an entry-level technician in Reno. You'll be provided with a ...

ServiceMaster

Demolition Laborer

Sparks, NV · On-site

$18 - $22/hr

... customers, and we're actively hiring for our project manager training program ... Come join our fast-growing company as an entry-level technician in Reno. You'll be provided with a ...

nGenium

Junior Imaging Engineer

Reno, NV · On-site +1

$50K - $65K/yr

Reno, NV (Full-time, Permanent) Salary: $50,000 - $65,000 + car allowance, relocation support, full ... This is an entry-level field-based position focused on installing, servicing, and maintaining ...

Husqvarna Group

Parts Administrator

Reno, NV · On-site

... Entry level Parts Administrator position responsible for performing basic level technical product support to Husqvarna Distributors, Dealers, National Accounts and Customers (end user escalations)

Pye Barker

Fire Alarm & Sprinkler Inspector

Reno, NV

$20.50 - $26.75/hr

Communicate effectively with customers and internal team members. * Train and support entry-level technicians and apprentices as needed. * Other duties as assigned by management. Education ...

articlesl

Community Assistant - HERE Reno

Reno, NV

$16 - $20.50/hr

Article Student Living is looking for a part-time Community Assistant to support the on-site team ... this entry-level position * Current students and residents are encouraged to apply * Customer ...

VAUSA

Outreach Team Member

Reno, NV · On-site

$15/hr

This position is ideal for someone passionate about community engagement and eager to support ... * Entry-level experience in outreach or community engagement * Customer Service experience

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All JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Reno, NV

Entry Level Customer Support information

See Reno, NV salary details

$11

$20

$30

How much do entry level customer support jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for entry level customer support in Reno, NV is $20.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are the most commonly searched types of Customer Support jobs in Reno, NV? The most popular types of Customer Support jobs in Reno, NV are:
What are popular job titles related to Entry Level Customer Support jobs in Reno, NV? For Entry Level Customer Support jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Reno, NV look for? The top searched job categories for Entry Level Customer Support jobs in Reno, NV are:
What cities near Reno, NV are hiring for Entry Level Customer Support jobs? Cities near Reno, NV with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you

OST Technician I - Days (Operations, Security, and Technology Technician Level 1)

Novva Data Centers

Sparks, NV • On-site

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

Salary: $20-24

Novva Data Centers is a cutting-edge provider of secure, scalable, and sustainable colocation and infrastructure solutions. Our mission is to deliver world-class data center services with innovation, transparency, and customer focus at our core.

We are hiring an entry-level OST Technician I to support daily operations at our state-of-the-art data center. This position is ideal for candidates interested in launching a career in IT, facilities operations, or data center security. Working closely with experienced technicians, you'll help monitor systems, support basic security protocols, and deliver exceptional service to internal and external customers.

Schedule: 12hr shifts, 6am - 6pm, Weekdays and rotating weekends

Key Responsibilities

  • Operations Support
  • Perform scheduled facility walkthroughs and visual inspections of equipment.
  • Support routine monitoring tasks using software tools under supervision
  • Assist with inventory checks and equipment staging
  • Log activities and hand off issues to more experienced team members when needed

Security & Access Control

  • Verify visitor credentials and issue badges per policy
  • Escort vendors or guests when directed by senior staff
  • Conduct basic physical checks (doors, gates) and report anomalies
  • Monitor access control dashboards and notify leads of alerts

Customer Service & Facility Support

  • Greet clients and vendors professionally; escalate service needs to appropriate staff.
  • Assist with deliveries, package checks, and stock organization
  • Help maintain the cleanliness and readiness of shared areas and workspaces


Qualifications

Education: High School Diploma or GED

Preferred: Some technical coursework or hands-on experience in IT, security, or facility operation

Behavioral Traits

  • Reliable and punctual
  • Attentive to detail and procedures
  • Eager to learn and take direction
  • Calm under pressure, especially during incidents
  • Respectful and professional with clients and teammates

Certifications

No certifications required to start; willingness to pursue entry-level certifications is a plus; ability to earn DCCA certification within first 3 months

Experience & Skills

  • No direct experience required, but previous work in customer service, security, facilities, or IT support is a plus
  • Basic computer literacy (email, MS Office, or equivalent)
  • Willingness to learn systems like access control, CCTV, and monitoring tools
  • Ability to follow written instructions and standard operating procedures
  • Able to lift up to 50 lbs and work on your feet during shift


Why Start Your Career with Novva?

  • Entry-level opportunity with growth potential into advanced roles
  • On-the-job training and support to build technical and operational skills
  • Great company culture focused on teamwork, innovation, and personal development
  • Industry-leading benefits, including healthcare, 401(k), and paid time off