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Entry Level Customer Support Jobs in Portland, OR

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Entry Level Customer Support information

See Portland, OR salary details

$11

$22

$32

How much do entry level customer support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level customer support in Portland, OR is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.71 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Portland, OR?

The most popular types of Customer Support jobs in Portland, OR are:

What job categories do people searching Entry Level Customer Support jobs in Portland, OR look for?

The top searched job categories for Entry Level Customer Support jobs in Portland, OR are:

What cities near Portland, OR are hiring for Entry Level Customer Support jobs?

Cities near Portland, OR with the most Entry Level Customer Support job openings:

Infographic showing various Entry Level Customer Support job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,192 per year, or $22.2 per hour.

Entry Level Sales Representative

USLI

Portland, OR • On-site

Full-time

Re-posted 25 days ago


Job description

Back to Open Opportunities
Returning Applicant? Login Now
Notice: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. However, USLI reserves its right to provide employment-based immigrant visa assistance on a discretionary basis.
Explore USLI's extensive company benefits, perks, and more below! *Not applicable to External Customer Program
U.S. Benefits
Canada Benefits
Entry Level Sales Representative Location: Portland, OR Team: External Customer Job Type: Sales & Marketing FT/PT Status: Full Time
Job Title: Entry Level Sales Representative - 50/50 Program
Location: Portland, OR
About Us: At USLI, we're not just about insurance - we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you'll be part of a vibrant organization that values innovation, collaboration, and growth. Here, you'll have the opportunity to shape the future of insurance and make a meaningful impact.
Your Role: You will join a nationwide training-and-development program designed to build meaningful business relationships and drive sales success. You'll work closely with top brokers and insurance agencies, participate in a structured program to accelerate your career, and be mentored by experienced sales leaders. This is a unique opportunity to grow professionally and contribute to the success of USLI and our partners.
The 50/50 Program is a joint venture between USLI and select customer partners.
The program offers a structured pathway for career development, with mentoring and networking opportunities across the country.
Key Responsibilities:
  • Sales development: Participate in the 50/50 Program to build relationships with customers, generate leads, and drive sales results
  • Training and mentorship: Engage in a comprehensive two-year training program, receive a detailed training plan, and work one-on-one with a dedicated sales mentor
  • Networking: Connect with fellow program participants from around the country, gaining valuable insights and sharing experiences
  • Career growth: Develop the skills and knowledge to become an elite salesperson and build a long-term career in the insurance industry

What You'll Bring:
  • Strong organizational and communication skills: Ability to build and manage relationships with internal teams, customers, and brokers
  • Track record of success: Proven ability to build relationships and drive results
  • Eagerness to learn: Strong desire to develop new skills and take coaching to continuously improve performance
  • Positive attitude: Enthusiasm and a can-do attitude to meet challenges head-on
  • Flexibility: Willingness to travel locally and overnight as required

Qualifications:
  • Education: College Degree
  • Successful candidates will be motivated, competitive, and eager to start their careers in sales and marketing within the insurance industry

Why USLI? At USLI, we are committed to fostering a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds, and life experiences. We understand the importance of continuous learning, self-reflection, acknowledging our biases, and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a workplace where every individual feels valued, respected, and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.

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About USLI

Sourced by ZipRecruiter

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Wayne, PA, US

Year founded

1951