$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
West Mifflin, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
West Mifflin, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Pittsburgh, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Pittsburgh, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Penn Hills, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Penn Hills, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Munhall, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Munhall, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Mckeesport, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Mckeesport, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Pleasant Hills, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Pleasant Hills, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Pittsburgh, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Pittsburgh, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Elizabeth, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Elizabeth, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Carnegie, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Carnegie, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Wexford, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Wexford, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Mckeesrocks, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Mckeesrocks, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Moon Township, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Moon Township, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Brentwood, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Success Opportunity
Brentwood, PA · On-site
$525/wk
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support ...
Entry Level Customer Support information
What is an entry level customer support job?
Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.
What are the key skills and qualifications needed to thrive as an entry level customer support representative?
To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.
What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?
Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What is the difference between Entry Level Customer Support vs Customer Service Representative?
| Aspect | Entry Level Customer Support | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic communication skills | High school diploma; similar communication skills |
| Work Environment | Call centers, online chat, email support | Call centers, retail, online support |
| Employer & Industry Usage | Tech, retail, service industries | Retail, telecom, hospitality |
| Common Search & Comparison | Yes | Yes |
Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.
What are the most commonly searched types of Customer Support jobs in Pennsylvania?
The most popular types of Customer Support jobs in Pennsylvania are:
What are popular job titles related to Entry Level Customer Support jobs in Pennsylvania?
For Entry Level Customer Support jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Pennsylvania look for?
The top searched job categories for Entry Level Customer Support jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Entry Level Customer Support jobs?
Cities in Pennsylvania with the most Entry Level Customer Support job openings:
Job description
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend.
If youre someone whos passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you.
The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Your internship will be at BNY Mellon in Pittsburgh.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U. S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelor? s degree
- You may be required to answer additional screening questions when applying
What will you gain?
Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
Career growth paths include:
- Financial advisory
- Sales specialist
- Product Support
- Sales operations and analytics
- Patient Services
Get the skills and opportunity you need to launch your professional career.
72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
About Year Up
Sourced by ZipRecruiter
Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.
Industry
Non-profits
Company size
501 - 1,000 Employees
Headquarters location
Boston, MA, US