ZipRecruiter

Log In

2

Entry Level Customer Success Jobs in Illinois (NOW HIRING)

Education Walkthrough

Customer Success Manager

Chicago, IL · On-site

$60K - $70K/yr

This is an entry-level Customer Success role with a clear path to grow into a senior seat as you take on more of the customer lifecycle. * A collaborative, innovative atmosphere with great potential ...

Education Walkthrough

Customer Success Manager

Chicago, IL · On-site

$60K - $70K/yr

This is an entry-level Customer Success role with a clear path to grow into a senior seat as you take on more of the customer lifecycle. * A collaborative, innovative atmosphere with great potential ...

Education Walkthrough

Customer Success Manager

Chicago, IL · On-site

$60K - $70K/yr

This is an entry-level Customer Success role with a clear path to grow into a senior seat as you take on more of the customer lifecycle. * A collaborative, innovative atmosphere with great potential ...

next page

Showing results 1-20

All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Illinois

Entry Level Customer Success information

See Illinois salary details

$31.5K

$80.5K

$135.7K

How much do entry level customer success jobs pay per year?

As of Aug 31, 2026, the average yearly pay for entry level customer success in Illinois is $80,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $95,900.00 per year, depending on experience, location, and employer.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

How to start a career in entry level customer success?

To start a career in entry-level customer success, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant experience can be gained through internships, entry-level support roles, or certifications in customer service or related fields. A bachelor's degree is often preferred but not always required.

What are the most commonly searched types of Customer Success jobs in Illinois?

The most popular types of Customer Success jobs in Illinois are:

What are popular job titles related to Entry Level Customer Success jobs in Illinois?

For Entry Level Customer Success jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success jobs in Illinois look for?

The top searched job categories for Entry Level Customer Success jobs in Illinois are:

What cities in Illinois are hiring for Entry Level Customer Success jobs?

Cities in Illinois with the most Entry Level Customer Success job openings:

Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Illinois as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $80,491 per year, or $38.7 per hour.

Entry Level Customer Success Opportunity

Year Up United

Franklin Park, IL

$525/wk

Full-time

Re-posted yesterday

Job description

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend.

If youre someone whos passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you.

The Customer Experience pathway combines technical and professional training in Banking, Customer Success, or Insurance Operations & Claims, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Your internship will be at BNY Mellon in Pittsburgh.

Are you eligible?
You can apply to Year Up United if you are:

  • A high school graduate or GED recipient
  • Eligible to work in the U. S.
  • Available Monday-Friday throughout the duration of the program
  • Highly motivated to learn technical and professional skills
  • Have not obtained a Bachelor? s degree
  • You may be required to answer additional screening questions when applying

What will you gain?
Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

Career growth paths include:

  • Financial advisory
  • Sales specialist
  • Product Support
  • Sales operations and analytics
  • Patient Services

Get the skills and opportunity you need to launch your professional career.
72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.

Year Up logo

About Year Up

Sourced by ZipRecruiter

Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up is a rewarding and impactful place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

Industry

Non-profits

Company size

501 - 1,000 Employees

Headquarters location

Boston, MA, US

View All Year Up Jobs

Apply