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Entry Level Customer Success Manager Remote Jobs in Cary, NC

VAST Data

Technical Account Manager - USA

Raleigh, NC · On-site +1

Description VAST Data is looking for a Customer Success Manager to join our growing team! This is a ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

HMG Careers

Sales Manager Remote

Durham, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Raleigh, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Cary, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Nexera

Entry Level Remote Sales Role

Holly Springs, NC · Remote

$1.5K - $5.3K/wk

Year 5+: Lead a team, create passive income, work on your schedule Most of our managers and team ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Sales Role

Smithfield, NC · Remote

$1.5K - $5.3K/wk

Year 5+: Lead a team, create passive income, work on your schedule Most of our managers and team ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Sales Role

Morrisville, NC · Remote

$1.5K - $5.3K/wk

Year 5+: Lead a team, create passive income, work on your schedule Most of our managers and team ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Sales Role

Chapel Hill, NC · Remote

$1.5K - $5.3K/wk

Year 5+: Lead a team, create passive income, work on your schedule Most of our managers and team ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Sales Role

Raleigh, NC · Remote

$1.5K - $5.3K/wk

Year 5+: Lead a team, create passive income, work on your schedule Most of our managers and team ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

VAST Data

Technical Support Enablement Trainer

Raleigh, NC · On-site +1

$31.50 - $42/hr

You will work closely with Customer Success leadership, Technical Enablement, Product Management, R&D and other cross-functional teams to ensure our Customer Success Managers (CSMs), Customer Success ...

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Entry Level Customer Success Manager Remote information

See Cary, NC salary details

$30.1K

$77K

$129.7K

How much do entry level customer success manager remote jobs pay per year?

As of Sep 1, 2026, the average yearly pay for entry level customer success manager remote in Cary, NC is $76,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,100.00 and $91,700.00 per year, depending on experience, location, and employer.

What is an entry level customer success manager remote?

An Entry Level Customer Success Manager (Remote) is a professional who helps new and existing clients get the most value from a company's products or services, working from a location outside the company's offices. They focus on building relationships, answering customer questions, resolving issues, and ensuring customer satisfaction. In an entry-level role, they often receive training and support to develop their skills in customer communication, problem-solving, and product knowledge. Their goal is to help customers achieve success with the product, which in turn supports customer retention and company growth.

What are the key skills and qualifications needed to thrive as an entry level customer success manager remote, and why are they important?

To thrive as an Entry Level Customer Success Manager (Remote), you generally need strong communication skills, a customer-focused mindset, and a bachelor’s degree or equivalent experience. Familiarity with CRM tools like Salesforce or HubSpot, as well as ticketing systems and basic data analysis, is often required. Exceptional problem-solving, active listening, and time management abilities help you build rapport and effectively address client needs in a remote environment. These skills ensure customer satisfaction, retention, and smooth collaboration with internal teams, which are critical to the organization's long-term success.

What are some typical challenges faced by entry level remote customer success managers, and how can they be addressed?

Entry-level remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and managing effective communication across digital channels. To overcome these obstacles, it's important to be proactive in reaching out to customers, utilize collaboration tools efficiently, and schedule regular check-ins to foster engagement. Additionally, working closely with internal teams like sales and support can help you address client needs more effectively and ensure a smooth customer journey.

What is the difference between Entry Level Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectEntry Level Customer Success Manager RemoteCustomer Support Specialist Remote
Primary RoleBuilds long-term customer relationships, ensures product adoption, and promotes customer retentionProvides technical or product assistance, resolves customer issues, and offers support
Required SkillsCommunication, relationship management, basic product knowledgeTechnical troubleshooting, communication, problem-solving
Work EnvironmentRemote, collaborative with sales and success teamsRemote, often focused on individual support tasks
Common CertificationsCustomer success or relationship management certifications (optional)Technical support or help desk certifications (optional)

While both roles are remote and involve customer interaction, the Entry Level Customer Success Manager focuses on fostering ongoing relationships and ensuring customer success, whereas the Customer Support Specialist primarily handles technical issues and immediate support needs. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Customer Success Manager Remote jobs in Cary, NC?

The most popular types of Customer Success Manager Remote jobs in Cary, NC are:

What job categories do people searching Entry Level Customer Success Manager Remote jobs in Cary, NC look for?

The top searched job categories for Entry Level Customer Success Manager Remote jobs in Cary, NC are:

What cities near Cary, NC are hiring for Entry Level Customer Success Manager Remote jobs?

Cities near Cary, NC with the most Entry Level Customer Success Manager Remote job openings:

Entry Level Customer Success Manager Remote jobs near you

Technical Account Manager - USA

VAST Data

Raleigh, NC • On-site, Remote

Full-time

Re-posted yesterday

Job description

Description
VAST Data is looking for a Customer Success Manager to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"VAST's data management vision is the future of the market." - Forbes
VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company's growth and at a pivotal point in computing history.
Summary
As a member of the Customer Success team you will be You will be a part of VAST "Flight Crew" for our customers, working with a small team of Support Engineers to handle all post-sales activity for the customer. As the Customer Success Manager, you will regarded by customers as the 'one-hand-to-shake' for all things, post-sale. You will be a member of the virtual account team (Sales, SE as the proverbial 'quarterback' for the account. You will be conversant and knowledgeable in the VAST Data product, you'll manage daily operations for the account, and manage escalations for your particular customer(s). You will be responsible for ensuring customer installations and upgrades are well planned, go smoothly, and capture lessons learned and action items (with due dates and owners). You will work with engineering to submit and advocate for bugs and feature requests on behalf of customer, and work with the account SE to ensure that new features and functionality are adopted by the customer.
The Role
  • Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product
  • Respond to technical support issues quickly, working collaboratively on the back-end to bring the right skillsets together to solve the customer problem efficiently and effectively.
  • Manage customer installations, upgrades, break-fix and expansions for the customer to make sure onsite engagements go smoothly., partnering with Sales, Professional Services and sometimes external partners.
  • Lead and coordinate weekly, monthly, and quarterly customer review meetings.
  • Understand and advocate for customer use cases, unique requirements and needs.
  • Submit and manage Feature Requests and/or Bugs into product marketing and development teams.
  • Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products.
  • Ensure account teams are kept aware of status and activities.
  • Lead your pod of Customer Success team members, knowing when and how to leverage different skillsets and helping to focus the team on the customers' priorities.
  • Manage workload to balance meeting KPIs and VAST SLAs with ensuring customer happiness and satisfaction

Requirements
  • Customer obsessed.
  • Self-starter. You don't wait for direction. You know what to do in order to take care of the customer.
  • Ability to manage your own time. We're a growing global team and a fully remote company.
  • Highly organized. We track everything in tickets and dashboards.
  • Ability to context-switch in a fast-paced, changing environment
  • Excellent business written and verbal technical communication and presentation skills.
  • Ability to deftly manage and defuse hot customer situations.
  • Knowledge and experience in the enterprise IT infrastructure, networking and storage space is preferred, along with a broad understanding of the enterprise software world.
  • Knowledge and working experience in common Linux system administration tasks and Linux OS in general.
  • Knowledge of networking, and working experience with network configurations on Linux and network troubleshooting
  • An advantage to candidates that have In-depth knowledge and hands-on experience with storage, S3 and high-performance computing.
  • MS or B.Sc. in CS, CE, EE or related fields.
  • Ability to travel. To be successful in this role, you will need to travel around 20% of the time.
  • Be flexible. We're a growing company. Your responsibilities will change and evolve based on the needs of the business.
  • Team player. Don't be a jerk. Disagree and commit.

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