ZipRecruiter

Log In

2

Entry Level Customer Service Jobs in Rochester Hills, MI

LoanMax

Customer Service Representative

Center Line, MI · On-site

$15 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! ***We are currently hiring for our ...

New

Domino's

Customer Service Representative

Livonia, MI · On-site

$14.25 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

Domino's

Customer Service Representative

West Bloomfield, MI · On-site

$14.75 - $20.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

Domino's Pizza

Customer Service Representative

Livonia, MI · On-site

$14.25 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Rochester Hills, MI

Entry Level Customer Service information

See Rochester Hills, MI salary details

$9

$17

$24

How much do entry level customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level customer service in Rochester Hills, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Rochester Hills, MI?

The most popular types of Customer Service jobs in Rochester Hills, MI are:

What are popular job titles related to Entry Level Customer Service jobs in Rochester Hills, MI?

For Entry Level Customer Service jobs in Rochester Hills, MI, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Rochester Hills, MI look for?

The top searched job categories for Entry Level Customer Service jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Entry Level Customer Service jobs?

Cities near Rochester Hills, MI with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Customer Service - Entry Level

Van Tiem Insurance & Financial Srv. Inc

Sterling Heights, MI • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Job Description

An insurance customer service representative is many things to many people butwith our agency we see an them as an educator and go getter that helps people make informed decisions that can protect and ultimately improve their lives.

At a basic level they help customers with their existing polices but much deeper than that they an educator about how insurance works, they are a legal representative making sure the customer qualifies and issues the contract between customer and company, they are a counselor helping people through life’s highs and lows, and most importantly a trusted advisor helping people be prepared and protected for the future.

If you are a career minded individual that values striving for excellence and making a difference in the lives of others you’ve finally found the career you’ve been looking for.

Full Time Benefits Include:

- Salary Starting based on qualifications. Opportunity for individual and Group performance based rewards up-to an additional $2000/month plus annual bonuses based on performance. There are no caps on bonuses, we reward hard work and performance.

- Paid Time Off

- Health Insurance

- Dental, Vision, Disability

- 401k

Responsibilities
  • Develop insurance quotes, makes sales presentations, and closes sales.
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers.
  • Document each customer contact in eAgent.
Requirements

· *Phone Etiquette


- *Basic Computer Literacy


· *Outstanding Relationship Building/customer retention


· *Attention to detail


· *Problem Solve


· *Active Listening


· *Professional/Polite


· *Coachable/Calm under pressure


· *Desire to succeed


· *Pass Background Check


· *PC License** - (We will help you obtain if you do not presently have this)


· **Per the State of Michigan, ''A primary mission of this agency is to protect the public from dishonest and untrustworthy persons and business entities. One way we do this is through the licensure process. A license is a privilege, not a right. To receive and maintain a license in Michigan, an insurance producer (commonly referred to as an insurance agent) must be at least 18 years old, must complete any pre-licensing and continuing education required by law, must successfully pass any examinations required by law, and must not have committed any of the 14 acts that are listed as causes for license denial or revocation in

Benefits
Paid Time Off (PTO)###Flexible Schedule###Health Insurance###Vision Insurance###Mon-Fri Schedule###Hands on Training###Disability Insurance###Life Insurance###Career Growth Opportunities###Retirement Plan###Evenings Off###