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Entry Level Customer Service Jobs in Monroe, MI (NOW HIRING)

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! **We are currently hiring for our ...

Customer Service Representative

Southgate, MI ยท On-site

$14 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

Customer Service Representative

Southgate, MI ยท On-site

$14 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... entry level position in this industry. You will be given managerial duties allowing you to learn ...

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Entry Level Customer Service information

See Monroe, MI salary details

$9

$17

$24

How much do entry level customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level customer service in Monroe, MI is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.38 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Monroe, MI?

The most popular types of Customer Service jobs in Monroe, MI are:

What job categories do people searching Entry Level Customer Service jobs in Monroe, MI look for?

The top searched job categories for Entry Level Customer Service jobs in Monroe, MI are:

What cities near Monroe, MI are hiring for Entry Level Customer Service jobs?

Cities near Monroe, MI with the most Entry Level Customer Service job openings:

Infographic showing various Entry Level Customer Service job openings in Monroe, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,193 per year, or $17.4 per hour.

Customer Service Representative

LoanMax Title Loans

Southgate, MI โ€ข On-site

$14 - $19.25/hr

Other

Medical, PTO

Posted 5 days ago


Job description

LoanMax- Customer Service Representative

Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place!

Incentives:

  • Full-Time Position: Monday โ€“ Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!
  • Weekly Pay
  • Health Benefits
  • Paid Holidays
  • Vacations
  • Paid Time Off
  • Paid On-site Training
  • Competitive Salaries

Requirements:

  • Must be at least 18 years old
  • Must be able to work full time
  • Have a high school degree or equivalent
  • Basic computer and data entry experience
  • Collections experience preferred
  • Criminal background check
  • Consumer credit check
  • Drug screen

Primary Responsibilities:

  • Provide superior customer service
  • Loan processing
  • Cash handling
  • Collection calls

How to Apply:

Apply via portal in job posting (please include your resume)

Notes:

Resumes must include employment history, employment dates, description of each position, and educational background.

Our Background:

LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our customer service representatives. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.