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Temporary Customer Service Jobs in Rochester Hills, MI

Customer Service Associate - Temporary

Warren, MI ยท On-site

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate - Temporary

Warren, MI ยท On-site

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate - Temporary

Warren, MI ยท On-site

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Temporary Customer Service information

See Rochester Hills, MI salary details

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How much do temporary customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for temporary customer service in Rochester Hills, MI is $15.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $16.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a temporary customer service representative?

To thrive as a Temporary Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is typically expected. Patience, adaptability, and a positive attitude help you stand out in this fast-paced, client-focused environment. These skills ensure efficient issue resolution, customer satisfaction, and smooth adaptation to varying workplace settings.

What is the difference between Temporary Customer Service vs Customer Support Representative?

AspectTemporary Customer ServiceCustomer Support Representative
CredentialsBasic customer service skills, sometimes short-term trainingTypically requires relevant experience or certifications in customer service
Work EnvironmentTemporary, often in call centers, retail, or event settingsPermanent or long-term in office or call center environments
Employer & Industry UsageUsed by companies for short-term staffing needsEmployed by companies for ongoing customer support roles
Search & Comparison IntentLooking for short-term customer service roles or temp jobsSeeking long-term customer support careers or permanent positions

Temporary Customer Service roles are short-term positions often filled to meet immediate staffing needs, with less emphasis on certifications. Customer Support Representatives typically hold permanent roles requiring relevant experience, focusing on ongoing customer engagement. The main difference lies in duration, job stability, and sometimes required credentials.

What are some common challenges faced in a temporary customer service role, and how can I prepare for them?

Temporary customer service roles often require you to quickly adapt to new systems, products, and company policies. You may also face the challenge of handling busy periods without having built long-term rapport with colleagues or customers. To prepare, familiarize yourself with common customer service software, practice clear communication, and remain flexible as you learn on the job. Building strong relationships with team members early on can also help you navigate a fast-paced environment more smoothly.

What is a temporary customer service job?

Temporary customer service jobs are short-term positions where individuals assist customers by answering inquiries, resolving complaints, and providing information about products or services. These roles are often offered during busy seasons, special projects, or to cover employee absences. Temporary customer service representatives may work in person, over the phone, or online, and typically require strong communication and problem-solving skills. The duration of these jobs can vary from a few weeks to several months, depending on the employer's needs.

What are the most commonly searched types of Customer Service jobs in Rochester Hills, MI?

The most popular types of Customer Service jobs in Rochester Hills, MI are:

What are popular job titles related to Temporary Customer Service jobs in Rochester Hills, MI?

For Temporary Customer Service jobs in Rochester Hills, MI, the most frequently searched job titles are:

What job categories do people searching Temporary Customer Service jobs in Rochester Hills, MI look for?

The top searched job categories for Temporary Customer Service jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Temporary Customer Service jobs?

Cities near Rochester Hills, MI with the most Temporary Customer Service job openings:

Infographic showing various Temporary Customer Service job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,752 per year, or $15.3 per hour.

Customer Service Representative (Temporary)

SER Metro-Detroit

Detroit, MI โ€ข On-site

$17 - $18/hr

Full-time

Posted 22 days ago


Job description

JOB TITLE: Customer Service Representative

DIVISION: Adult Services

DEPARTMENT: Detroit At Work Career Center

LOCATION: Northwest Activities Center – 18100 Meyers Rd. Detroit, MI 48235

REPORTS TO: Career Center Services Manager

FLSA STATUS: Non-Exempt/Hourly

CLASSIFICATION: Full-Time Temporary

APPROVED DATE: 3/30/2026

JOB SUMMARY: Serves as the first point of contact for customers. Also, assists in the Resource Room and with office support functions.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  1. Answers telephones in a courteous manner and directs the caller to the appropriate staff person.
  2. Monitors activity in front lobby, greets customers, provides relevant program information, and refers to appropriate staff person for assistance.
  3. Provides objective initial assessment customer’s first contact with the Detroit At Work Career Center.
  4. Provides orientation to customers on Career Center services.
  5. Assist customers in the Resource Room with general job search activities.
  6. Shows interest and concern for all customers, treating them with respect and care.
  7. Uses personal computer to make input into automated reporting system. Assists staff in completing documents accurately and expeditiously.
  8. Assists other Center staff with various office support functions. Operates fax, copier and telephone system. Types memos, reports, and other materials.
  9. Maintains detailed participant records in compliance with policies and procedures. Maintains organized and efficient filing system.
  10. Assists in maintaining inventory of center supplies and materials.
  11. Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None

JOB QUALIFICATIONS:

  1. Associate degree preferred; high school diploma or GED certificate required.
  2. Three years of customer service experience.
  3. General knowledge of Detroit At Work Career Center services and programs.
  4. Mental ability to handle pressures related to performing multiple tasks requiring concentration and attention to detail with frequent disruptions due to people and/or telephone calls
  5. Ability to deal with multiple individuals from diverse backgrounds and varying levels of need.
  6. Knowledge of relevant office equipment and to input basic data into personal computer.
  7. Ability to interact with customers in a positive and productive manner.
  8. Ability to prepare routine reports, files records correctly, and type materials neatly and accurately.
  9. Ability to effectively read and interpret written procedures.
  10. Excellent written and verbal communications skills.
  11. Bilingual language skills (English/Spanish) preferred.
  12. Must be willing to work a flexible schedule and be able to sit for extended periods of time.

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand, walk, sit for extended periods of time, and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment. Must be able to lift a minimum of 10 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. -This job operates in a normal environment with a noise level, which is at times, moderately loud with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Equal Opportunity Employer

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.