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Entry Level Customer Service Jobs in Phoenix, AZ

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Entry Level Customer Service information

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How much do entry level customer service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level customer service in Phoenix, AZ is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Phoenix, AZ?

The most popular types of Customer Service jobs in Phoenix, AZ are:

What are popular job titles related to Entry Level Customer Service jobs in Phoenix, AZ?

For Entry Level Customer Service jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Phoenix, AZ look for?

The top searched job categories for Entry Level Customer Service jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Entry Level Customer Service jobs?

Cities near Phoenix, AZ with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,820 per year, or $18.7 per hour.

Entry Level Customer Service Assistant

Emerald Logistix

Phoenix, AZ • On-site

$17.25 - $23.50/hr

Other

Re-posted 23 days ago

Job description

Entry Level Customer Service Assistant

Are you looking to start your career in customer service? We are seeking an enthusiastic and dedicated Entry Level Customer Service Assistant to join our vibrant team. In this role, you will be the first point of contact for our customers, providing them with exceptional service and support. You will have the opportunity to develop your skills in a fast-paced environment while building strong relationships with clients.

Key Responsibilities
  • Assist customers with inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Maintain accurate records of customer interactions and transactions
  • Provide information on products and services to customers
  • Collaborate with other team members to improve customer service processes
  • Follow up on customer inquiries to ensure resolution
Qualifications
  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities
  • Ability to work in a team-oriented environment
  • Proficient in Microsoft Office Suite
  • Customer service experience is a plus, but not required
What We Offer
  • A supportive and welcoming team environment.
  • Opportunities for professional growth and development.
  • Competitive compensation and benefits package.

Apply