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Entry Level Customer Service Jobs in Arkansas (NOW HIRING)

Foundever

Customer Service Representative

Fort Smith, AR · On-site

$17/hr

You will assist customers with their entry-level banking and financial needs while contributing to ... Customer Service Skills: A professional attitude and aptitude for customer service are essential.

Foundever

$17/hr

You will assist customers with their entry-level banking and financial needs while contributing to ... Customer Service Skills: A professional attitude and aptitude for customer service are essential ...

Foundever

Customer Service Representative

Fort Smith, AR · On-site

$17/hr

You will assist customers with their entry-level banking and financial needs while contributing to ... Customer Service Skills: A professional attitude and aptitude for customer service are essential ...

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Entry Level Customer Service information

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How much do entry level customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entry level customer service in Arkansas is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $17.31 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Arkansas?

The most popular types of Customer Service jobs in Arkansas are:

What are popular job titles related to Entry Level Customer Service jobs in Arkansas?

For Entry Level Customer Service jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Arkansas look for?

The top searched job categories for Entry Level Customer Service jobs in Arkansas are:

What cities in Arkansas are hiring for Entry Level Customer Service jobs?

Cities in Arkansas with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,330 per year, or $15.5 per hour.

Customer Service Generalist

PATRIOT CONSTRUCTION MANAGEMENT, INC.

Sheridan, AR • On-site

$15 - $19.75/hr

Other

Re-posted 6 days ago

Job description

JOB SUMMARY The CUSTOMER SERVICE GENERALIST provides entry-level administrative and customer-facing support for Patriot Construction Management's performance of the USPS Facilities Repair & Modification Services (FRMS) Ordering Agreement. Working under close supervision and following established procedures, this position supports work order intake and dispatch, technician check-in/check-out tracking, basic documentation, and routine customer and contractor communication. The Generalist works closely with the Customer Service Specialist and broader team to ensure work orders and related tasks are completed accurately and on time, escalating non-routine or complex issues to more experienced team members. JOB DUTIES AND RESPONSIBILITIES: 1. WORK ORDER INTAKE AND DISPATCH SUPPORT: Assist with the receipt, acknowledgment, and initial triage of task orders issued under the USPS FRMS Ordering Agreement, following established procedures and designated communication channels (phone, email, electronic systems). Confirm contractor receipt of task orders and document confirmations, including contact names, timestamps, and order details, escalating any compliance concerns to the Customer Service Specialist. 2. TECHNICIAN CHECK-IN AND SYSTEM UPDATES: Support accurate updates in PCMS by recording technician check-ins and check-outs for work orders, and update work order records as directed by the Customer Service Specialist or Customer Excellence Manager. 3. CALL HANDLING AND ROUTING: Answer incoming calls, address routine caller needs using established scripts and procedures, and transfer or escalate calls to the appropriate Customer Service Specialist or team member as needed. 4. DOCUMENTATION SUPPORT: Assist with pulling work order reports, requesting invoices from contractors, and uploading supporting documentation, such as signoff sheets and before-and-after photos, into PCMS under the guidance of more experienced team members. 5. CUSTOMER AND CONTRACTOR COMMUNICATION SUPPORT: Assist in sharing routine updates with customers, such as ETAs and schedule changes, under the direction of the Customer Service Specialist, escalating complex or sensitive communications as needed. 6. TEAM SUPPORT: Assist team members with basic report compilation and administrative tasks to support overall team efficiency. 7. PERFORMS OTHER ESSENTIAL DUTIES AS ASSIGNED. EQUIPMENT OPERATED: General office equipment (computer, dual monitors, phone, printer). KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of business ethics. Knowledge of basic customer service principles, including best practices for client and contractor communication. Ability to learn and follow established work order management systems, including Salesforce, and related platforms. Ability to adapt quickly to new processes, workflows, and tools in a dynamic, fast-paced environment. Ability to work collaboratively with team members and other departments to support shared goals. Ability to provide friendly, reliable customer service and maintain positive relationships with contractors and clients. Ability to maintain confidentiality and handle sensitive customer and contractor information with discretion. Ability to accept feedback and grow professionally in a structured, closely supervised role. Skilled in organizational and time management to handle routine tasks and meet deadlines. Skilled in clear written and verbal communication with customers, contractors, and team members. Skilled in attention to detail to support accurate documentation and work order updates. Skilled in Microsoft Office Suite (Excel, Word, PowerPoint).

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