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Entry Level Customer Service Representative Jobs in Provo, UT

Customer Support Representative

Provo, UT ยท On-site

$14 - $17/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest ... Schedule and confirm service appointments * Update customer information accurately in internal ...

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Customer Service Representative

Lehi, UT

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Customer Service Representative

Sandy, UT

$15.25 - $20.75/hr

The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might ...

Customer Service Rep

Draper, UT

$15 - $20.25/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

Customer Service Rep

Midvale, UT

$15 - $20.50/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

Customer Service Representative

Provo, UT ยท On-site

$15.25 - $20.50/hr

As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes, and handle ...

Customer Service Representative

Provo, UT ยท On-site

$15.25 - $20.50/hr

As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes, and handle ...

Customer Service Representative

Provo, UT

$15.25 - $20.50/hr

Description As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes ...

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Entry Level Customer Service Representative information

See Provo, UT salary details

$9

$17

$25

How much do entry level customer service representative jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for entry level customer service representative in Provo, UT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.
What are the most commonly searched types of Customer Service Representative jobs in Provo, UT? The most popular types of Customer Service Representative jobs in Provo, UT are:
What cities near Provo, UT are hiring for Entry Level Customer Service Representative jobs? Cities near Provo, UT with the most Entry Level Customer Service Representative job openings:
Infographic showing various Entry Level Customer Service Representative job openings in Provo, UT as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,985 per year, or $17.8 per hour.

Customer Service Representative

Russell Tobin

South Jordan, UT โ€ข On-site

$21 - $23/hr

Other

Re-posted 14 hours ago


Job description

Entry Level Customer Support Representative


Location: South Jordan, UT

Duration: 12-month contract

Pay: $21โ€“$23/hour

Role: Call Center Customer Support Representative โ€“ Hybrid

What Youโ€™ll Do:

  • Handle inbound calls and assist customers with account-related inquiries
  • Provide accurate, efficient, and professional responses to customer questions
  • Troubleshoot and resolve client concerns while ensuring a positive experience
  • Maintain detailed records of customer interactions and transactions

Ideal Candidate:

  • Recent graduate with a Bachelorโ€™s in Business (Finance, Accounting, Economics, or related field) preferred
  • 6 monthsโ€“2 years of relevant experience (internships count!) in banking, financial services, or customer support
  • Strong communication, problem-solving, and organizational skills
  • Preference for candidates with a college degree or previous call center experience

Why Join Us:

  • Hybrid schedule: Balance in-office collaboration with remote flexibility
  • Gain valuable experience with a leading financial institution
  • Supportive, growth-focused environment
  • Potential to convert to a permanent role after the contract period

If youโ€™re interested, Iโ€™d love to schedule a quick chat to discuss the position and your experience.


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About Russell Tobin

Sourced by ZipRecruiter

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2010