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Entry Level Customer Service Representative Jobs in Provo, UT

Customer Service Rep(7599)

Heber City, UT · On-site

$16 - $21.75/hr

Customer Service Rep Customer Service Representative We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible ...

Customer Service Representative Location: Draper, Utah Type: Contract Compensation: $22.00 - $26.00/hr Work Model: Onsite Hours: M-F 8am-5pm Responsibilities * Provide customer service relating to ...

JOB SUMMARY The CSR primary responsibility is to provide customers with professional, efficient, quick, equitable and final solutions to their needs. This position will focus on phone as well as ...

Customer Service Rep(7599)

Heber, UT

$16 - $21.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep(7599)

Heber City, UT · On-site

$16 - $21.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep(7599)

Heber City, UT · On-site

$16 - $21.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Customer Service Rep(7599)

Heber, UT · On-site

$16 - $21.75/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

At Doginhaus, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and their furry friends. In this role, you'll be responsible ...

At Doginhaus, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and their furry friends. In this role, you'll be responsible ...

Showing results 41-60

Entry Level Customer Service Representative information

See Provo, UT salary details

$9

$17

$25

How much do entry level customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level customer service representative in Provo, UT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are the most commonly searched types of Customer Service Representative jobs in Provo, UT?

The most popular types of Customer Service Representative jobs in Provo, UT are:

What cities near Provo, UT are hiring for Entry Level Customer Service Representative jobs?

Cities near Provo, UT with the most Entry Level Customer Service Representative job openings:

Infographic showing various Entry Level Customer Service Representative job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,985 per year, or $17.8 per hour.

Customer Service Representative

Broadmore Pet Retreat

Park City, UT • On-site

$17/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 4 days ago


Job description

Customer Service Representative

Are you passionate about pets and love connecting with people who feel the same?

At Doginhaus, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and their furry friends. In this role, you'll be responsible for greeting customers with a smile, answering questions about our services, and helping to ensure every pet and pet parent has a fantastic experience with us. What You'll Do:

  • Say Hello! Cheerfully greet pets and their humans when they arrive at our resort.
  • Client Communication: Answer phone calls and emails with a positive attitude, providing helpful information about our boarding, grooming, and daycare services; Provide basic information about pet care and resort policies to clients, always keeping a customer-focused approach.
  • Scheduling: Schedule appointments and manage reservations to keep our resort running smoothly.
  • Daily Front Desk Operations: Assist with check-ins and check-outs, ensuring pets have everything they need for a comfortable stay; Check dogs into daycare, boarding, and grooming.
  • Maintaining Documents: Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work with our kennel software to book appointments, make notes on client and pet profiles, and obtain relevant information as needed.
  • Communicating with Back-of-House Staff: Communicate with grooming and kennel staff regarding dogs as they check in and their needs
  • Running Dogs: Escort our furry friends to play areas/kennels/etc.
  • Organization and Office Maintenance: Responsible for the overall cleanliness/appearance of our front office; Vacuum/sweep and mop daily or as needed, clean windows, wipe down counters; keep desk, papers, etc. clean and organized
  • Represent Your Village: Always be thoughtful of the appearance of the office and yourself through the eyes of our clients.

Please note that the above-listed duties and responsibilities are the basic requirements for this role and may be modified, expanded, or reduced based on the evolving needs of the company. If you're the right candidate, we'd love for you to join our team! Benefits for all team members at Doginhaus include discounted daycare and boarding for your own dog, with additional benefits available for full-time employees like medical/vision/dental plans and 401k! Pay starts at $17.00 per hour.

Requirements

  • Excellent communication skills: Phone, interpersonal, and written, with proper spelling and grammar, and a professional and friendly demeanor
  • Team Player: Works together well with others to make sure all our guests are cared for and pet parents satisfied!
  • Customer Service Background: Previous experience in a customer service role preferred, but not required—but a drive to meet and exceed client expectations is paramount
  • Flexibility: A flexible schedule. Willingness to work evenings, weekends, and holidays as needed.
  • Organized: Attention to detail and great organizational skills to keep track of the varying needs of your Village
  • Physical Stamina: Able to handle/transport dogs of all sizes by leash, and to keep upright and busy throughout a hectic shift
  • Dog Lover: Passion for working with animals a must!