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Entry Level Customer Service Representative Jobs in Carson, CA

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Customer Service Representative

Brea, CA · On-site

$16.50 - $22.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Carson, CA

Entry Level Customer Service Representative information

See Carson, CA salary details

$10

$19

$28

How much do entry level customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level customer service representative in Carson, CA is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.88 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Carson, CA?

The most popular types of Customer Service Representative jobs in Carson, CA are:

What cities near Carson, CA are hiring for Entry Level Customer Service Representative jobs?

Cities near Carson, CA with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Carson, CA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $40,889 per year, or $19.7 per hour.

Customer Service Rep

Larry Methvin Installation Inc.

Santa Ana, CA • On-site

$16.75 - $22.75/hr

Full-time

Re-posted 12 days ago

Job description

A Glass Fabrication and Distribution Company located in Stockton, California has an immediate opening for a Customer Service Representative. This position is a Full Time "entry level" position that once trained will enhance our Customer Service Dept. by providing courteous and professional service to our customers as well as support for our internal staff.
JOB DUTIES/RESPONSIBILITIES:
The duties of this position will include but not limited to assisting customers over the phone, process customer orders placed verbally, by fax and emails. The selected candidate will be required to assist our customers at our "will call" counter, perform billing tasks with accuracy, and complete standard filing tasks both physically and electronically, enter orders & generate purchase orders from various vendors while considering pricing and lead time.
MINIMUM QUALIFIATIONS:
-Good Communication Skills. (Verbal and Written via electronic communication).
-Basic Office Skills (Filing, answering phones, data entry and general clerical assistance).
-Basic Computer software experience (Excel, Word, Outlook and ability to learn internal software applications).
-Basic math skills (Simple addition and multiplication issues are encountered daily).
-Must be a Self-Starter, Detail oriented and organized.
-Must be reliable and have the ability to work in a "Team" environment.
-Bilingual (Spanish) would be considered a plus.

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