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Entry Level Customer Service Representative Jobs in Boston, MA

Boston Direct Inc

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Entry-Level Customer Service Representative | Weekly Pay

Quincy, MA · On-site

$45K - $55K/yr

Looking for a full-time opportunity with paid training, weekly pay, and room to grow? We're currently hiring Entry-Level Customer Service Representatives to join our team. No previous experience is ...

Boston Direct Inc

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Entry-Level Customer Service Representative | Weekly Pay

Quincy, MA · On-site

$45K - $55K/yr

Looking for a full-time opportunity with paid training, weekly pay, and room to grow? We're currently hiring Entry-Level Customer Service Representatives to join our team. No previous experience is ...

RP MARKETING & CO

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Customer Sales Representative - Entry Level CSR

Norwood, MA · On-site

$45K - $55K/yr

... Service Experience - Professional demeanor - organized and reliable - Ability to Learn and Apply ... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ...

RP MARKETING & CO

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Customer Sales Representative - Entry Level CSR

Norwood, MA · On-site

$45K - $55K/yr

... Service Experience - Professional demeanor - organized and reliable - Ability to Learn and Apply ... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ...

GREAT HILL CONSULTING GROUP

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Entry Level Customer Sales Rep (ASAP Hire)

Burlington, MA · On-site

$55K - $65K/yr

Apply today to our Entry-Level Customer Sales Representative! This role is full time and requires ... Connect with business customers to introduce products and services * Build strong relationships ...

GREAT HILL CONSULTING GROUP

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Entry Level Customer Sales Rep (ASAP Hire)

Burlington, MA · On-site

$55K - $65K/yr

Apply today to our Entry-Level Customer Sales Representative! This role is full time and requires ... Connect with business customers to introduce products and services * Build strong relationships ...

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Entry Level Customer Service Representative information

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How much do entry level customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level customer service representative in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Boston, MA?

The most popular types of Customer Service Representative jobs in Boston, MA are:

What cities near Boston, MA are hiring for Entry Level Customer Service Representative jobs?

Cities near Boston, MA with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Boston, MA as of August 2026, with employment types broken down into 5% As Needed, 80% Full Time, 10% Part Time, and 5% Temporary. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $42,527 per year, or $20.4 per hour.

Entry-Level Customer Service Representative | Weekly Pay

Boston Direct Inc

Quincy, MA • On-site

$45K - $55K/yr

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Looking for a full-time opportunity with paid training, weekly pay, and room to grow?


We're currently hiring Entry-Level Customer Service Representatives to join our team. No previous experience is required—we provide hands-on training and support to help you succeed from day one.

If you enjoy working with people and want to build valuable communication and professional skills, we'd love to hear from you.


Responsibilities:

• Assist customers with questions and provide friendly, professional support

• Help create a positive customer experience during every interaction

• Work closely with team members and leadership staff

• Participate in ongoing training and development programs

• Maintain a positive attitude and professional presence


Qualifications:

• Strong communication and interpersonal skills

• Positive attitude and willingness to learn

• Reliable and professional work ethic

• Comfortable working in a customer-facing environment

• Full-time availability preferred

• Customer service, retail, restaurant, or hospitality experience is helpful but not required


What We Offer:

• Paid training

• Weekly pay

• Full-time schedule

• Supportive team environment

• Professional development opportunities

• Advancement based on performance


Apply today to be considered for an interview.