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Entry Level Customer Service Representative Jobs in Kentucky

Circle K

Lead CSR

Louisville, KY

As a Lead Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Circle K

Lead CSR

Berea, KY · On-site

As a Lead Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Circle K

Lead CSR

Crestwood, KY

As a Lead Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Circle K

Lead CSR

Crestwood, KY · On-site

Lead Customer Service Representative We want you to join our team as a Customer Service ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Circle K

Lead CSR

Berea, KY · On-site

As a Lead Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Circle K Stores, Inc.

Lead CSR

Louisville, KY · On-site

As a Lead Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Circle K

Lead CSR

Louisville, KY · On-site

Lead Customer Service Representative We want you to join our team as a Customer Service ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Circle K Stores, Inc.

Lead CSR

Crestwood, KY · On-site

As a Lead Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Circle K Stores, Inc.

Lead CSR

Louisville, KY · On-site

As a Lead Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

Circle K Stores, Inc.

Lead CSR

Crestwood, KY · On-site

As a Lead Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life ... You will also gain entry level management experience by leading shifts on a regular basis. There is ...

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Showing results 21-40

All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Kentucky

Entry Level Customer Service Representative information

See Kentucky salary details

$8

$16

$23

How much do entry level customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level customer service representative in Kentucky is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.17 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Kentucky?

The most popular types of Customer Service Representative jobs in Kentucky are:

What cities in Kentucky are hiring for Entry Level Customer Service Representative jobs?

Cities in Kentucky with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,957 per year, or $16.3 per hour.

Customer Service Representative

Community Choice Financial Family of Brands

Newport, KY

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Community Choice Financial rating

5.7

Company rating: 5.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

CheckSmart

Newport, KY

As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. 

Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! 


Compensation  

The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.   

Benefits & Perks* 

  • Paid on-the-job training and a comprehensive new hire program. 
  • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. 
  • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. 
  • Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. 
  • Performance-based career advancement. 
  • Educational Reimbursement Program. 
  • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). 
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. 
  • Company-Sponsored Life and AD&D Insurance. 
  • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. 
  • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. 
  • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. 
  • Paid time off that grows with you, starting with 12 days in your first year.  
  • A relaxed, business casual dress code that includes jeans and sneakers! 

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. 


  • Connect with customers to cultivate lasting relationships that drive repeat business.  
  • Review, validate, and process customer transactions with accuracy.  
  • Maximize customer success by offering personalized financial services that fit their lifestyle.  
  • Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. 
  • Build new business by completing daily call campaigns.  
  • Assist in customer account management and collections by accepting payments and managing customer appointments.  
  • Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.  
  • Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.  

What Community Choice Financial employees say

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