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Entry Level Customer Service Representative Jobs in Kentucky

QCHI

Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

The Customer Service Representative opportunity is a Full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Shively, KY · On-site

$14/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Louisville, KY · On-site

$14/hr

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

LoanMax

Customer Service Representative

Henderson, KY · On-site

$16 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! ***We are currently hiring for our ...

Posted today

LoanMax

Customer Service Representative

KY · On-site

$16 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! **We are currently hiring for our ...

Posted today

LoanMax

Customer Service Representative

Owensboro, KY · On-site

$16 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! ***We are currently hiring for our ...

Posted today

Redi Mart a division of Red Hed Oil Co.

CSR

London, KY

$9 - $10/hr

As a representative of Red Hed Oil Co. the CSR is expected to present a positive image to the public in attitude and behavior when on duty. The CSR is responsible for servicing the customers needs ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Kentucky

Entry Level Customer Service Representative information

See Kentucky salary details

$8

$16

$23

How much do entry level customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level customer service representative in Kentucky is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.17 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Kentucky?

The most popular types of Customer Service Representative jobs in Kentucky are:

What cities in Kentucky are hiring for Entry Level Customer Service Representative jobs?

Cities in Kentucky with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,957 per year, or $16.3 per hour.

Entry Level Customer Service Assistant

Dinamic AS Group

Louisville, KY • On-site

$16.50 - $22.75/hr

Other

Posted 4 days ago

Job description

Entry Level Customer Service Assistant

At Dinamic AS Group, we specialize in delivering innovative solutions that drive operational excellence and sustainable growth. Our team is committed to precision, collaboration, and forward-thinking strategies that empower both our clients and our people. We foster a professional environment where organization, accountability, and continuous improvement are at the core of everything we do.

We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our team in Louisville, KY. This role is ideal for individuals who are eager to build a career in customer service while contributing to a fast-paced and professional environment. You will play a key role in ensuring a positive customer experience by providing accurate information, resolving inquiries, and supporting daily operations.

Responsibilities

  • Serve as the first point of contact for customer inquiries
  • Provide accurate information regarding products and services
  • Assist customers with requests, concerns, and general support
  • Maintain clear and professional communication at all times
  • Update and manage customer records in internal systems
  • Collaborate with team members to ensure efficient service delivery
  • Support administrative and operational tasks as needed

Qualifications

  • Strong communication and interpersonal skills
  • Excellent organizational and time management abilities
  • Problem-solving mindset with attention to detail
  • Ability to work both independently and as part of a team
  • Professional attitude and willingness to learn
  • Basic proficiency with computer systems and office tools

Additional Information

  • Competitive salary package
  • Growth opportunities within the company
  • Skill development and ongoing training
  • Supportive and professional work environment
  • Full-time position with stable scheduling

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