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Entry Level Customer Service Manager Jobs in Worcester, MA

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Looking for a full-time opportunity where you can start quickly and build valuable career skills? We're currently hiring Entry-Level Customer Service Representatives to join our growing team. No ...

Be Seen First

Looking for a full-time opportunity where you can start quickly and build valuable career skills? We're currently hiring Entry-Level Customer Service Representatives to join our growing team. No ...

Customer Service Manager

Framingham, MA · On-site

$21.15 - $22.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Under the direction of the CSC Program Manager, the Customer Service Manager is primarily responsible for the overall operations and performance of the Customer Care Department, the Walk-in Centers ...

Under the direction of the CSC Program Manager, the Customer Service Manager is primarily responsible for the overall operations and performance of the Customer Care Department, the Walk-in Centers ...

Customer Service Manager

Ayer, MA · Hybrid

$21 - $27/hr

Manage and grow relationships with assigned customer accounts * Serve as the primary point of contact for customers and provide exceptional customer service * Maintain accurate customer information ...

As a Customer Service Manager, you'll lead our frontend operations and set the tone for exceptional service. You'll support and coach team members, ensure smooth and efficient checkout experiences ...

We're looking for a friendly, organized, and solutions-focused Customer Service Manager to lead our front-end team and ensure every customer leaves with a great experience. In this role, you'll ...

We're looking for a friendly, organized, and solutions-focused Customer Service Manager to lead our front-end team and ensure every customer leaves with a great experience. In this role, you'll ...

We're looking for a friendly, organized, and solutions-focused Customer Service Manager to lead our front-end team and ensure every customer leaves with a great experience. In this role, you'll ...

Be Seen First

We are currently hiring Entry-Level Customer Service Representatives to join our growing team. No previous experience is required, we provide paid training, hands-on coaching, and ongoing support to ...

Be Seen First

We are currently hiring Entry-Level Customer Service Representatives to join our growing team. No previous experience is required, we provide paid training, hands-on coaching, and ongoing support to ...

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Entry Level Customer Service Manager information

See Worcester, MA salary details

$24.4K

$57.9K

$100.8K

How much do entry level customer service manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for entry level customer service manager in Worcester, MA is $57,872.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Customer Service Managers, and how can they effectively address them?

Entry Level Customer Service Managers often encounter challenges such as balancing team workloads, handling escalated customer issues, and adapting to fast-paced environments. To address these challenges, it is important to develop strong communication skills, actively listen to both customer and team concerns, and implement clear processes for issue resolution. Building rapport with team members and seeking feedback from experienced colleagues can also help new managers navigate their responsibilities more confidently and foster a positive team culture.

What does an Entry Level Customer Service Manager do?

An Entry Level Customer Service Manager oversees a team of customer service representatives, ensuring that customers receive prompt and effective assistance. Their responsibilities often include training new staff, addressing customer concerns, monitoring service quality, and implementing company policies. They play a key role in maintaining customer satisfaction and may also handle escalated issues or feedback. This position is ideal for individuals who are organized, have strong communication skills, and are interested in leadership roles within customer service.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Manager, and why are they important?

To thrive as an Entry Level Customer Service Manager, you need a solid grasp of customer service principles, basic management skills, and typically a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is highly valuable. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for motivating staff and resolving customer concerns. These skills ensure effective team performance, high customer satisfaction, and smooth daily operations.
What are popular job titles related to Entry Level Customer Service Manager jobs in Worcester, MA? For Entry Level Customer Service Manager jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service Manager jobs in Worcester, MA look for? The top searched job categories for Entry Level Customer Service Manager jobs in Worcester, MA are:

Entry-Level Customer Service Representative | Start This Week

Boston Direct Inc

Marlborough, MA • On-site

$45K - $55K/yr

Full-time

Posted 18 days ago

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Job description

Looking for a full-time opportunity where you can start quickly and build valuable career skills?


We're currently hiring Entry-Level Customer Service Representatives to join our growing team. No previous experience is required—we provide paid training, hands-on coaching, and ongoing support to help you succeed from day one.


If you're outgoing, dependable, and enjoy working with people, this is a great opportunity to gain professional experience in a fast-paced, customer-focused environment while building skills that will benefit your long-term career.


Responsibilities

• Assist customers in a friendly and professional manner

• Answer questions regarding products and services

• Deliver an outstanding customer experience

• Work closely with teammates and leadership

• Participate in ongoing training and development


Qualifications

• Strong communication and interpersonal skills

• Positive attitude and willingness to learn

• Comfortable working directly with customers

• Reliable with full-time availability

• Customer service, retail, hospitality, or restaurant experience is helpful but not required


What We Offer

• Weekly pay

• Paid training

• Full-time schedule

• Supportive team environment

• Performance-based advancement opportunities

• Ongoing coaching and mentorship


If you're ready to start your next opportunity with a company that invests in your success, apply today for immediate consideration.