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Entry Level Customer Service Manager Jobs in Springfield, PA

McCarthy Tire Service

Service Manager

Levittown, PA · On-site

Service Manager Ready to accelerate your career while helping our customers move forward? McCarthy Tire Service is seeking a Service Manager to oversee the daily operations of our commercial tire ...

McCarthy Tire

Service Manager

Levittown, PA · On-site

Service Manager Ready to accelerate your career while helping our customers move forward? McCarthy Tire Service is seeking a Service Manager to oversee the daily operations of our commercial tire ...

LB Capital

Customer Service Representative (CSR)

Bristol, PA · On-site

$15.75 - $21.25/hr

Utilize ServiceTitan software to manage and maintain customer service operations effectively. * Interact with customers via phone, email, and chat to address their queries, concerns, and service ...

LB Capital

Customer Service Representative (CSR)

Blue Bell, PA · On-site

$15.25 - $20.75/hr

Utilize ServiceTitan software to manage and maintain customer service operations effectively. * Interact with customers via phone, email, and chat to address their queries, concerns, and service ...

CSTK

Service Manager

Philadelphia, PA · On-site

$90K - $115K/yr

Service Manager Location: Philadelphia, PA Salary Pay Range: $90,000 to $115,000 based on skill set ... You will be responsible for the service department team, handle customer service interactions ...

Sprouts Farmers Market

Service Manager

Collingswood, NJ · On-site

$21.40 - $34.25/hr

This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...

CarShop

Service Manager

Glen Mills, PA · On-site

$85K - $100K/yr

Address customer concerns professionally and work toward effective resolutions * Maintain CarShop's standards, values, and culture throughout the department * Lead by example while creating an ...

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All JobsCustomer Service JobsEntry Level Customer Service Manager JobsEntry Level Customer Service Manager Jobs in Springfield, PA

Entry Level Customer Service Manager information

See Springfield, PA salary details

$23.1K

$54.7K

$95.3K

How much do entry level customer service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for entry level customer service manager in Springfield, PA is $54,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $66,000.00 per year, depending on experience, location, and employer.

What does an entry level customer service manager do?

An Entry Level Customer Service Manager oversees a team of customer service representatives, ensuring that customers receive prompt and effective assistance. Their responsibilities often include training new staff, addressing customer concerns, monitoring service quality, and implementing company policies. They play a key role in maintaining customer satisfaction and may also handle escalated issues or feedback. This position is ideal for individuals who are organized, have strong communication skills, and are interested in leadership roles within customer service.

What are the key skills and qualifications needed to thrive as an entry level customer service manager?

To thrive as an Entry Level Customer Service Manager, you need a solid grasp of customer service principles, basic management skills, and typically a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is highly valuable. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for motivating staff and resolving customer concerns. These skills ensure effective team performance, high customer satisfaction, and smooth daily operations.

What are some common challenges faced by entry level customer service managers, and how can they effectively address them?

Entry Level Customer Service Managers often encounter challenges such as balancing team workloads, handling escalated customer issues, and adapting to fast-paced environments. To address these challenges, it is important to develop strong communication skills, actively listen to both customer and team concerns, and implement clear processes for issue resolution. Building rapport with team members and seeking feedback from experienced colleagues can also help new managers navigate their responsibilities more confidently and foster a positive team culture.

What are popular job titles related to Entry Level Customer Service Manager jobs in Springfield, PA?

For Entry Level Customer Service Manager jobs in Springfield, PA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service Manager jobs in Springfield, PA look for?

The top searched job categories for Entry Level Customer Service Manager jobs in Springfield, PA are:

What cities near Springfield, PA are hiring for Entry Level Customer Service Manager jobs?

Cities near Springfield, PA with the most Entry Level Customer Service Manager job openings:

Entry Level Customer Service Manager jobs near you
Infographic showing various Entry Level Customer Service Manager job openings in Springfield, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,713 per year, or $26.3 per hour.

Entry Level Customer Success Specialist Customer Service Cherry Hill, NJ

The Reynolds and Reynolds Company

Cherry Hill, NJ • On-site

$55 - $90/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Reynolds and Reynolds rating

8.1

Company rating: 8.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

112th of 247 rated software companies

Job description

Job Description:

As a Customer Success Specialist you will be responsible for providing high level customer support to approximately 30-50 automotive dealerships in a defined area. Functioning as a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers are using the software that they purchased to their full potential. You will provide both on-site and video conference support to customers. Roughly 80% of the time you will be on-site and 20% will be video conference.


#LI-Remote


Training:

Paid Training! The nature of the position requires you to successfully complete an intensive training program. Training for this role will consist of classroom instruction at our offices in Houston, TX and Dayton, OH, as well as online courses where you will receive in-depth product training and automotive industry knowledge. In addition, you will be paired with mentors across the country where you can apply your classroom knowledge in a real-world setting.


Requirements:

  • Bachelor’s Degree or equivalent experience

  • Must be a self-starter with good time management skills

  • Strong written and verbal communication skills

  • Excellent customer service and organizational skills

  • Ability to build strong customer relationships

  • Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years

  • Ability to travel, with overnight hotel stays, up to 50% during training period (approximately 6 months). After training, must be able to travel approximately 10% of the month.

  • Must have reliable home internet with sufficient bandwidth for video conferencing


Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:



  • Medical, dental, vision, life insurance, and a health savings account

  • 401(k) with up to 6% matching

  • Company car for business and personal use

  • Professional development and training

  • Promotion from within

  • Paid vacation and sick days

  • Eight paid holidays

  • Referral bonuses


Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.


Bachelor’s Degree or equivalent experience. Must be a self-starter with good time management skills. Strong written and verbal communication skills. Excellent customer service and organizational skills. Ability to build strong customer relationships. Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years. Ability to travel, with overnight hotel stays, up to 50% during training period (approximately 6 months). After training, must be able to travel approximately 10% of the month.. Must have reliable home internet with sufficient bandwidth for video conferencing

#J-18808-Ljbffr

What Reynolds and Reynolds employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Reynolds and Reynolds logo

About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866

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