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Entry Level Customer Service Manager Jobs in Springfield, PA

Ethos Concepts Inc

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Customer Sales and Service Representative Entry Level

Bensalem, PA · On-site

$800 - $1.5K/wk

About the Role This entry-level Customer Sales & Service Representative role is perfect for anyone ... Clear paths into leadership and management * Local travel opportunities * A fresh start with real ...

Ethos Concepts Inc

Be Seen First

Customer Sales and Service Representative Entry Level

Bensalem, PA · On-site

$800 - $1.5K/wk

About the Role This entry-level Customer Sales & Service Representative role is perfect for anyone ... Clear paths into leadership and management * Local travel opportunities * A fresh start with real ...

Genesis Edge Management Inc

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Customer Service/Sales Representative

Horsham, PA · On-site

$700 - $1.1K/wk

Genesis Edge Management is currently hiring an Entry-Level Customer Service/Sales to support our growing client portfolio. This role is ideal for individuals looking to start a career in account ...

Genesis Edge Management Inc

Be Seen First

Customer Service/Sales Representative

Horsham, PA · On-site

$700 - $1.1K/wk

Genesis Edge Management is currently hiring an Entry-Level Customer Service/Sales to support our growing client portfolio. This role is ideal for individuals looking to start a career in account ...

Matthey

Regional Customer Service Manager

Devon, PA · Hybrid

Regional Customer Service Manager Location: Devon, PA / Smithfield, PA / Queretaro, Mexico At Johnson Matthey, your work will matter. As a Regional Customer Service Manager,you'lljoin a world leader ...

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All JobsCustomer Service JobsEntry Level Customer Service Manager JobsEntry Level Customer Service Manager Jobs in Springfield, PA

Entry Level Customer Service Manager information

See Springfield, PA salary details

$23.1K

$54.7K

$95.3K

How much do entry level customer service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for entry level customer service manager in Springfield, PA is $54,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $66,000.00 per year, depending on experience, location, and employer.

What does an entry level customer service manager do?

An Entry Level Customer Service Manager oversees a team of customer service representatives, ensuring that customers receive prompt and effective assistance. Their responsibilities often include training new staff, addressing customer concerns, monitoring service quality, and implementing company policies. They play a key role in maintaining customer satisfaction and may also handle escalated issues or feedback. This position is ideal for individuals who are organized, have strong communication skills, and are interested in leadership roles within customer service.

What are the key skills and qualifications needed to thrive as an entry level customer service manager?

To thrive as an Entry Level Customer Service Manager, you need a solid grasp of customer service principles, basic management skills, and typically a bachelor's degree or relevant experience. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is highly valuable. Exceptional communication, problem-solving abilities, and team leadership are crucial soft skills for motivating staff and resolving customer concerns. These skills ensure effective team performance, high customer satisfaction, and smooth daily operations.

What are some common challenges faced by entry level customer service managers, and how can they effectively address them?

Entry Level Customer Service Managers often encounter challenges such as balancing team workloads, handling escalated customer issues, and adapting to fast-paced environments. To address these challenges, it is important to develop strong communication skills, actively listen to both customer and team concerns, and implement clear processes for issue resolution. Building rapport with team members and seeking feedback from experienced colleagues can also help new managers navigate their responsibilities more confidently and foster a positive team culture.

What are popular job titles related to Entry Level Customer Service Manager jobs in Springfield, PA?

For Entry Level Customer Service Manager jobs in Springfield, PA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service Manager jobs in Springfield, PA look for?

The top searched job categories for Entry Level Customer Service Manager jobs in Springfield, PA are:

What cities near Springfield, PA are hiring for Entry Level Customer Service Manager jobs?

Cities near Springfield, PA with the most Entry Level Customer Service Manager job openings:

Entry Level Customer Service Manager jobs near you
Infographic showing various Entry Level Customer Service Manager job openings in Springfield, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,713 per year, or $26.3 per hour.

Entry Level Customer Service/Benefits Specialist

Zuzick Organization of Globe Life

Philadelphia, PA • On-site

$17.25 - $22.75/hr

Full-time

Posted 23 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

170th of 315 rated insurance

Job description

-No prior industry experience required

-Meet with clients on Zoom to help them enroll in benefit programs

-Explain options in a clear, simple, and relatable way

-Help clients complete online enrollment forms accurately

-Schedule and manage virtual appointments

-Use basic computer skills (email, Zoom, online systems) daily

-Follow a proven process with training and support provided

-Work independently while being part of a supportive team

-Grow your skills, income, and career through ongoing coaching

Industry leaders will train all new canidates, but you must be:

  • Coachable and demonstrate high integrity

  • Your have a desire to help others

  • Excellent written and verbal communication skills

  • Strong organizational skills with a proactive, customer-focused mindset.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

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