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Customer Service Representative Jobs in Springfield, PA

LB Capital

Customer Service Representative (CSR)

Blue Bell, PA · On-site

$15.25 - $20.75/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

LB Capital

Customer Service Representative (CSR)

Bristol, PA · On-site

$15.75 - $21.25/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

TENTIAL

Customer Service Representative

Malvern, PA · Hybrid

$15.75 - $21.25/hr

Customer Service Representative Requirements * Minimum of 1 year of experience in customer service in a high volume, fast-paced environment (preferred) * You are passionate about customers/clients ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Springfield, PA

Customer Service Representative information

See Springfield, PA salary details

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How much do customer service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for customer service representative in Springfield, PA is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.71 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Service Representatives typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, and sometimes licensing or certifications. Most jobs paying this amount without a degree are in sales or commission-based positions with high performance potential.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

How can I make 2000 a week working from home?

A Customer Service Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve handling high-volume calls, working for multiple clients, or taking on overtime shifts, often through remote call centers or freelance platforms.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What's the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like technology, finance, and healthcare. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Springfield, PA? The most popular types of Customer Service Representative jobs in Springfield, PA are:
What job categories do people searching Customer Service Representative jobs in Springfield, PA look for? The top searched job categories for Customer Service Representative jobs in Springfield, PA are:
What cities near Springfield, PA are hiring for Customer Service Representative jobs? Cities near Springfield, PA with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Customer Service Representative (CSR)

Customer Service Representative (CSR)

O'Donnell Metal Fabricators, Inc.

Norristown, PA

$18 - $22/hr

Full-time

Medical, Retirement, PTO

Posted 28 days ago

Job description

We’re Hiring: Customer Service Representative (CSR)

Location: Norristown, PA | Pay Range: $18–$22/hour | Full-Time

Company Overview:

Commercial Kitchen Ventilation provides commercial HVAC and kitchen ventilation service throughout the tri-state area.

When customers call, they need answers, scheduling, and support from someone who can stay organized and keep things moving. The office is a critical part of that process.

Position Summary:

We're hiring a Customer Service Representative (CSR) to support customer communications, scheduling, and day-to-day office operations.

This position is designed for someone who communicates well, stays organized, and is ready to learn.

What You'll Get:

  • $18–$22/hour based on experience and capability

  • Performance-based incentive opportunities

  • Pay increases tied to performance and capability

  • Health Insurance + Retirement Plan

  • Paid Holidays + PTO

What You'll Do:

  • Answer customer calls and schedule service appointments

  • Communicate with customers and technicians throughout the day

  • Maintain accurate customer and job information

  • Support general administrative and office functions

  • Help keep daily operations organized and moving forward

What You'll Bring:

  • Customer service, office, retail, hospitality, or administrative experience preferred

  • Strong communication and organizational skills

  • Comfortable using computers and software systems

  • Professional, dependable, and willing to learn

  • Ability to stay productive as priorities change

Working Conditions:

This role is primarily office-based but supports an industry that doesn't always operate during normal business hours. Evening and weekend on-call coverage is required on a rotating basis.

If you're reliable, willing to learn, and take pride in doing things right, apply.

Commercial Kitchen Ventilation is an Equal Opportunity Employer. We hire based on qualifications, capability, and performance.