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Entry Level Customer Retention Jobs in Iowa (NOW HIRING)

Customer Site Warehouse Support

Marshalltown, IA · On-site

$14.75 - $17.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

This is an entry-level position based out of our branch located at 1309 Industrial Blvd, ... As we've expanded across the world, we've retained a core belief in people and their ability to ...

Customer Site Warehouse Support

Fairfield, IA · On-site

$14 - $16.50/hr

  • Retirement

This is an entry-level position based out of our branch located at 2211 W Grimes Ave, Fairfield, IA ... As we've expanded across the world, we've retained a core belief in people and their ability to ...

Customer Site Warehouse Support

George, IA · On-site

$14.50 - $17.25/hr

  • Retirement

This is an entry-level position based out of our branch located at 2002 Kingbird Ave, George, IA ... As we've expanded across the world, we've retained a core belief in people and their ability to ...

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DirecTV Technician

Davenport, IA · On-site

$750 - $1.2K/wk

Seeking Entry Level Satellite Technicians in a high-demand market. This is an opportunity to learn ... retain knowledge, excellent customer service skills, a desire to put in a full day's work using ...

Care Team Representative

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and ... A comprehensive training program to help you support employees and customers from some of the world ...

Care Team Representative

Dubuque, IA · On-site

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and ... A comprehensive training program to help you support employees and customers from some of the world ...

Automotive Sales Consultant

Urbandale, IA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our diverse lineup includes accessible entry-level options like the Trax and Trailblazer, spacious ... Trust and transparency are an absolute must in everything we do--from how we treat our customers to ...

Automotive Sales Consultant

Urbandale, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our diverse lineup includes accessible entry-level options like the Trax and Trailblazer, spacious ... Trust and transparency are an absolute must in everything we do--from how we treat our customers to ...

Automotive Sales Consultant

Urbandale, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our diverse lineup includes accessible entry-level options like the Trax and Trailblazer, spacious ... Trust and transparency are an absolute must in everything we do-from how we treat our customers to ...

Automotive Sales Consultant

Urbandale, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our diverse lineup includes accessible entry-level options like the Trax and Trailblazer, spacious ... Trust and transparency are an absolute must in everything we do--from how we treat our customers to ...

Care Team Representative

Dubuque, IA

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and ... A comprehensive training program to help you support employees and customers from some of the world ...

Showing results 21-40

Entry Level Customer Retention information

What is the difference between Entry Level Customer Retention vs Customer Service Representative?

AspectEntry Level Customer RetentionCustomer Service Representative
Primary FocusRetaining existing customers and reducing churnAssisting customers with inquiries and resolving issues
Skills NeededCommunication, relationship management, basic salesCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, customer success departmentsCall centers, retail, support desks
Common CertificationsCustomer service or retention certifications often preferredCustomer service certifications beneficial

While both roles involve communication with customers, Entry Level Customer Retention focuses on maintaining relationships and reducing churn, often requiring sales and relationship skills. Customer Service Representatives primarily handle inquiries and resolve issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Customer Retention jobs in Iowa?

The most popular types of Customer Retention jobs in Iowa are:

What are popular job titles related to Entry Level Customer Retention jobs in Iowa?

For Entry Level Customer Retention jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Entry Level Customer Retention jobs?

Cities in Iowa with the most Entry Level Customer Retention job openings:

Infographic showing various Entry Level Customer Retention job openings in Iowa as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.

Entry Level Tax Preparer

Jackson Hewitt - 2540

Council Bluffs, IA • On-site

$16/hr

Part-time

Posted 14 days ago


Job description

Benefits:
  • Training & development
  • Bonus based on performance
  • Flexible schedule

Your Purpose:
At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don’t receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.
Our classes start in early October to get certified for the next tax season.
Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That’s where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.
 
Flexible Schedules Available:
  • Day shift
  • Night shift
  • Weekends
  • Weekdays
  • Full-time or Part-time
  • Not remote
 
Are you:
  • Looking to learn a new career and break into the tax industry?
  • Someone who has gaps in their work history or is looking to boost their skills and resume?
  • Someone who has been out of the workforce over the last year while at home with family?
  •  New to the workforce or with limited experience/education, but a willingness to learn?
  • Retired and want to continue to make an impact?
  • Someone without a college diploma? No problem!
  • A Veteran or military personnel transitioning from the service?
  • Part of a military family that moves often with deployments?
  • A recent college graduate or current college student?
  • A stay-at-home parent who needs a flexible work schedule?
  • A gig worker or looking to add a second income?
  • Bilingual? Bilingual candidates are highly encouraged to apply!
  • Bonus Potential
 
What you’ll do here:
As a Seasonal Entry Level Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies.
  • Conduct face-to-face tax interviews with clients.
  • Prepare complete and accurate tax returns.
  • Generate business growth, increase client retention, and offer additional products and services.
  • Provide clients with IRS audit support.
  • Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
  • Collection and processing of clients’ payments while ensuring timely deposits.
  • Marketing and business generation efforts.
  • Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
  • Answer client calls via our national call center routing system.
  • Answer questions and provide future tax planning to clients.
  • Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
  • Support office priorities through teamwork and collaboration.
 
Skills you’ll bring for success:
  • Passion for providing extraordinary customer service.
  • Excellent communication and interpersonal skills.
  • Experience working in a fast-paced environment.
  • Basic knowledge of computer functions and math.
  • Sales and/or marketing experience.
  • Experience in accounting, finance, retail, bookkeeping, or taxes a PLUS