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Entry Level Customer Experience Analyst Jobs in Philadelphia, PA

Mission Roofing

Customer Support Specialist

Newtown, PA · On-site

$17 - $19/hr

High school diploma or equivalent * Entry-level position -- customer service experience is a plus but not required * Strong verbal and written communication skills * Basic computer skills and ability ...

Mission Roofing

Customer Support Specialist

Newtown, PA · On-site

$17 - $19/hr

High school diploma or equivalent * Entry-level position -- customer service experience is a plus but not required * Strong verbal and written communication skills * Basic computer skills and ability ...

Ethos Concepts Inc

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Customer Sales and Service Representative Entry Level

Bensalem, PA · On-site

$800 - $1.50K/wk

About the Role This entry-level Customer Sales & Service Representative role is perfect for anyone ... No experience? No problem. We provide paid training and ongoing support to help you succeed from ...

Ethos Concepts Inc

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Customer Sales and Service Representative Entry Level

Bensalem, PA · On-site

$800 - $1.50K/wk

About the Role This entry-level Customer Sales & Service Representative role is perfect for anyone ... No experience? No problem. We provide paid training and ongoing support to help you succeed from ...

The Bartlett Acquisitions Group Inc

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Entry Level Customer Service/Sales Rep

Philadelphia, PA · On-site

$48.50K - $65K/yr

Previous experience in customer service, sales, or retail Ability to build rapport with clients in a face-to-face setting Excellent verbal communication and interpersonal skills Positive attitude and ...

The Bartlett Acquisitions Group Inc

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Entry Level Customer Service/Sales Rep

Philadelphia, PA · On-site

$48.50K - $65K/yr

Previous experience in customer service, sales, or retail Ability to build rapport with clients in a face-to-face setting Excellent verbal communication and interpersonal skills Positive attitude and ...

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How much do entry level customer experience analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level customer experience analyst in Philadelphia, PA is $40.88, according to ZipRecruiter salary data. Most workers in this role earn between $32.74 and $46.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Experience Analyst, and why are they important?

To thrive as an Entry Level Customer Experience Analyst, you need strong analytical skills, attention to detail, and a bachelor's degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, data analysis tools like Excel or Tableau, and survey platforms is typically required. Excellent communication, problem-solving, and teamwork skills help you interpret data and collaborate effectively with stakeholders. These skills and qualities are essential for accurately assessing customer feedback and driving improvements that enhance overall customer satisfaction.

What are some common challenges faced by Entry Level Customer Experience Analysts, and how can they be overcome?

Entry Level Customer Experience Analysts often encounter challenges such as interpreting large volumes of customer feedback and balancing multiple priorities across departments. To overcome these, it’s important to develop strong organizational and analytical skills, seek guidance from more experienced team members, and utilize available customer experience tools efficiently. Building effective communication with both customers and internal teams also helps in addressing issues quickly and learning best practices. Regular training and feedback can further ease the transition into the role and foster professional growth.

What does an Entry Level Customer Experience Analyst do?

An Entry Level Customer Experience Analyst supports a company’s efforts to improve customer satisfaction by collecting and analyzing customer feedback, identifying trends, and recommending improvements to products or services. They often work with data from surveys, customer interactions, and reviews to help pinpoint pain points in the customer journey. Their findings help inform business strategies and enhance the overall experience for customers. This role is a great starting point for those interested in data analysis, customer service, or business development.

What is the difference between Entry Level Customer Experience Analyst vs Customer Service Representative?

AspectEntry Level Customer Experience AnalystCustomer Service Representative
Required CredentialsBachelor's degree preferred, basic data analysis skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentOffice setting, analyzing customer data and feedbackCall centers, retail stores, direct customer interaction
Employer & Industry UsageTech, retail, finance companies focusing on customer insightsRetail, telecom, hospitality industries primarily handling customer inquiries

While both roles involve customer interaction, the Entry Level Customer Experience Analyst focuses on analyzing customer data to improve overall experience, whereas the Customer Service Representative handles direct customer inquiries and support. The analyst role requires some data skills and a focus on insights, while the representative role emphasizes communication and problem-solving skills in real-time customer interactions.

What are the most commonly searched types of Customer Experience Analyst jobs in Philadelphia, PA? The most popular types of Customer Experience Analyst jobs in Philadelphia, PA are:
What are popular job titles related to Entry Level Customer Experience Analyst jobs in Philadelphia, PA? For Entry Level Customer Experience Analyst jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Experience Analyst jobs in Philadelphia, PA look for? The top searched job categories for Entry Level Customer Experience Analyst jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Entry Level Customer Experience Analyst jobs? Cities near Philadelphia, PA with the most Entry Level Customer Experience Analyst job openings:
Entry Level Customer Experience Analyst jobs near you

Entry Level Customer Service Assistant

Elite Branding

Philadelphia, PA

Full-time

Medical, PTO

Posted 20 days ago

Job description

Description
About the Role:
Elite Branding is seeking a dedicated Entry Level Customer Service Assistant to join our team. In this role, you will be the first point of contact for our clients, helping to resolve inquiries and provide exceptional service. As part of our customer service team, you will have the opportunity to grow professionally and play a crucial role in maintaining positive client relationships. 

Key Responsibilities

Responsibilities:

  • Assist customers with inquiries, product information, and service support via phone, email, and in-person interactions.
  • Address and resolve client concerns promptly and professionally.
  • Collaborate with various departments to provide accurate information to customers.
  • Maintain detailed records of client interactions and transactions.
  • Provide follow-up communications to ensure customer satisfaction.

Skills, Knowledge and Expertise

Qualifications:

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Excellent problem-solving abilities.
  • Prior experience in customer service is a plus but not required.

Benefits

Benefits:

  • Competitive salary: $52,000 - $70,000 per year
  • Health insurance
  • Paid time off
  • Employee development programs
  • Supportive and collaborative work environment