ZipRecruiter

Log In

2

Entry Level Csr Jobs in Racine, WI (NOW HIRING)

QCHI

Customer Service Representative

Racine, WI · On-site

$16/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Racine, WI

$15 - $20.50/hr

This Customer Service Representative position is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

IEWC

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative Job Category: Sales Requisition Number: CUSTO001651 Posted: August 1, 2024 Full-Time Wisconsin New Berlin, WI 53151, USA Description The Customer Service ...

next page

Showing results 1-20

People also search for

All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Racine, WI

Entry Level Csr information

See Racine, WI salary details

$9

$17

$25

How much do entry level csr jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level csr in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level Customer Service Representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

Is CSR an entry level job?

Customer Service Representative (CSR) positions are typically entry-level roles that require minimal prior experience. They often involve communication skills, basic computer knowledge, and a high school diploma or equivalent, making them accessible to recent graduates or those new to the workforce.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Racine, WI? The most popular types of Csr jobs in Racine, WI are:
What are popular job titles related to Entry Level Csr jobs in Racine, WI? For Entry Level Csr jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level Csr jobs in Racine, WI look for? The top searched job categories for Entry Level Csr jobs in Racine, WI are:
What cities near Racine, WI are hiring for Entry Level Csr jobs? Cities near Racine, WI with the most Entry Level Csr job openings:
Entry Level Csr jobs near you

Entry Level Customer Service Representative

Kenosha Insurance

Kenosha, WI • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 4 days ago

Job description

Welcome to Kenosha Insurance! We're a dedicated team right here in Kenosha, Wisconsin, committed to providing exceptional service to our community. We believe that outstanding customer service is the foundation of trust and lasting relationships. If you're someone who genuinely enjoys connecting with people and is looking for an opportunity to start your career in a supportive and positive environment, we'd be thrilled to have you join us. As an Entry-Level Customer Service Representative, you'll be the friendly voice and helpful hand for our valued customers. You'll learn the ins and outs of our services, help resolve inquiries, and play a crucial role in making sure everyone who interacts with Kenosha Insurance has a great experience. We offer a welcoming atmosphere where you can grow your skills and build a rewarding career.


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Life Insurance

Disability Insurance

Career Growth Opportunities

Hands on Training

Holidays Off

Paid Holidays off


Responsibilities

Respond to customer inquiries via phone, email, and chat in a friendly and helpful manner.

Provide information about products and services, and resolve customer issues efficiently.

Document customer interactions accurately in our system.

Assist with order processing and follow-up.

Collaborate with team members to ensure a consistent and positive customer experience.


Requirements

High school diploma or equivalent.

Excellent verbal and written communication skills.

A positive attitude and a genuine desire to help others.

Basic computer proficiency.

Ability to learn new systems and processes quickly.