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Entry Level Csr Jobs in Houston, TX (NOW HIRING)

Colony Ridge Land

Be Seen First

Entry Level Customer Service Representative

Cleveland, TX · On-site

$14 - $18/hr (+ commission)

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Million Air

Customer Service Representative

Houston, TX · On-site

$14.25 - $19.25/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings weekends, and ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Houston, TX

Entry Level Csr information

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$9

$17

$25

How much do entry level csr jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level csr in Houston, TX is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.95 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Houston, TX?

The most popular types of Csr jobs in Houston, TX are:

What are popular job titles related to Entry Level Csr jobs in Houston, TX?

For Entry Level Csr jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Houston, TX look for?

The top searched job categories for Entry Level Csr jobs in Houston, TX are:

What cities near Houston, TX are hiring for Entry Level Csr jobs?

Cities near Houston, TX with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Houston, TX as of August 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 15% Part Time, 2% Temporary, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,849 per year, or $15.8 per hour.

Entry Level Customer Service Representative

Apex Homes

Houston, TX • On-site

$15.25 - $20.75/hr

Full-time

Re-posted 10 days ago

Job description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Package Details

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